[Clock][UX] Right location is identified but wrong timezone
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu Clock App |
Incomplete
|
High
|
Unassigned | ||
Ubuntu UX |
Triaged
|
Low
|
James Mulholland |
Bug Description
The clock app shows the system time and also user location. However when you boot your phone for the first time, it turns out that the default system time is UTC time. Thereby if the user location is anything other than UTC, then there is a discrepancy between the time and user location shown leading to a confusing situation.
In the screenshot attached, the user location detected is Saint-pair-sur-mer located in France and the time shown is 05:35 while the actual time in Paris was 07:35.
The wrong system time is not necessarily clock app's fault since it merely shows the system time and does not have permission to change it. The wrong system time issue has been reported in bug 1426354. That said, it would be best to detect this discrepancy and perhaps show a dialog informing the user about the incorrect system time and directing them to the system settings app where they can set the correct system time. This requires design input on how to proceed.
I believe this bug still exists in the clock app reboot as well. Adding ubuntu-ux to get design opinion.
description: | updated |
Changed in ubuntu-clock-app: | |
status: | Incomplete → Triaged |
importance: | Undecided → Medium |
milestone: | none → backlog |
Changed in ubuntu-clock-app: | |
milestone: | backlog → 14.04-month-1 |
Changed in ubuntu-clock-app: | |
milestone: | 1.2 → 1.6 |
Changed in ubuntu-clock-app: | |
milestone: | 1.6 → 1.8 |
Changed in ubuntu-clock-app: | |
milestone: | 1.8 → backlog |
Changed in ubuntu-clock-app: | |
milestone: | backlog → rtm |
Changed in ubuntu-clock-app: | |
milestone: | rtm → ota-1 |
description: | updated |
Changed in ubuntu-clock-app: | |
importance: | Medium → High |
status: | Triaged → Confirmed |
status: | Confirmed → Triaged |
description: | updated |
Changed in ubuntu-ux: | |
assignee: | nobody → Giorgio Venturi (giorgio-venturi) |
importance: | Undecided → Low |
status: | New → Triaged |
summary: |
- Right location is identified but wrong timezone + [Clock app] Right location is identified but wrong timezone |
Changed in ubuntu-ux: | |
assignee: | Giorgio Venturi (giorgio-venturi) → James Mulholland (jamesjosephmulholland) |
Changed in ubuntu-clock-app: | |
milestone: | 3.3 → 3.4 |
summary: |
- [Clock app] Right location is identified but wrong timezone + [Clock] Right location is identified but wrong timezone |
Changed in ubuntu-clock-app: | |
milestone: | 3.4 → 3.x.backlog |
Thanks for reporting this bug. However this is not a bug since the clock app is programmed to follow your system time as seen in the indicator at the top of your screen. Your system time is currently set to UTC time and hence the clock app is also showing the incorrect time. If you change the system time through system settings and restart the clock app, you will see the correct time shown. At the moment, the clock app does not have the permission to set the system time and hence it shows the correct location but the incorrect time. Please confirm if this fixes your issue.