Setup causes windows 7 explorer to crash
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Bazaar Windows Installers |
Incomplete
|
Undecided
|
Unassigned | ||
TortoiseBZR |
New
|
Undecided
|
Unassigned |
Bug Description
Windows 7 Home Premium 64bit
Installer Standalone
Release 2.2.0
I ran the installer with default settings, choosing TortoiseBzr feature, not removing any prechecked features, nor changing the install location.
During the install process my taskbar and desktop icons disappeared. The process explorer.exe was still running, but i found no way to make the taskbar or the icons reappear. Killing the exeplorer.exe process and the relaunching it from the task manager file -> New Task (Run..) restored system to working condition. I was not able to reproduce the crash by installing Bazaar again to another directory.
From windows event viewer i found the following info:
Application 'C:\Windows\
System
- Provider
[ Name] Microsoft-
[ Guid] {0888E5EF-
EventID 10010
Version 0
Level 3
Task 0
Opcode 0
Keywords 0x8000000000000000
- TimeCreated
[ SystemTime] 2010-09-
EventRecordID 3821
Correlation
- Execution
[ ProcessID] 9132
[ ThreadID] 2152
Channel Application
Computer Main
- Security
[ UserID] S-1-5-21-
- UserData
- RmUnsupportedRe
RmSessionId 0
Pid 3068
FullPath C:\Windows\
DisplayName Windows Explorer
AppVersion 0
AppType 4
TSSessionId 1
Status 67108865
Reason 1
second error:
Application or service 'Windows Explorer' could not be shut down.
- System
- Provider
[ Name] Microsoft-
[ Guid] {0888E5EF-
EventID 10006
Version 0
Level 2
Task 0
Opcode 0
Keywords 0x8000000000000000
- TimeCreated
[ SystemTime] 2010-09-
EventRecordID 3824
Correlation
- Execution
[ ProcessID] 5776
[ ThreadID] 3544
Channel Application
Computer Main
- Security
[ UserID] S-1-5-21-
- UserData
- RmApplicationEvent
RmSessionId 1
FullPath C:\Windows\
DisplayName Windows Explorer
AppVersion 0
AppType 4
TSSessionId 1
Status 17
Pid 3068
nFiles 0
- Files
File
Changed in bzr-windows-installers: | |
status: | New → Incomplete |
I think it's related to TortoiseBzr. Can you check that without
installing TortoiseBzr everything works OK?