Telegram app

I cant watch videos recived by Telegram on my ubuntu phone

Bug #1450592 reported by Namlee85
46
This bug affects 9 people
Affects Status Importance Assigned to Milestone
Telegram app
Incomplete
Undecided
Jim Hodapp

Bug Description

I did receive a video through telegram app and i tried to watch it, every time i click on it i get a black page with play button in middle, so when i try to click on it nothing happens.

I did send the video to someone else and it work fine on their windows phone.

I still have ubuntu v. 14:10 on my bq phone.

Revision history for this message
Michał Karnicki (karni) wrote :

Hi, can you please tell me:
System Settings -> About this phone -> OS
as well as:
Telegram -> Settings -> version at the bottom of the settings page

Thank you.

Changed in libqtelegram:
status: New → Incomplete
Revision history for this message
Namlee85 (namlee85) wrote :

Telegram for ubuntu v1.3.10(102)

Revision history for this message
Namlee85 (namlee85) wrote :

Well i did go to file manager, and from there to videos, i have 3 or 4 .mp4 files so i tried to open one and i was forward to:

open with: and there is only Gallery as an option

I clicked on Media player app and i got:

error

no video selected to play. connect your phone to your computer

Maybe its not a Telegram issue but media player?

Revision history for this message
Michał Karnicki (karni) wrote :

Hey Jim, where can I forward this issue?

Changed in libqtelegram:
assignee: nobody → Jim Hodapp (jhodapp)
Revision history for this message
Jim Hodapp (jhodapp) wrote :

@Namlee85: is it possible to make these videos available either as an attachment to this bug report or to me in private? I can try to reproduce the problem and see what's going on.

Revision history for this message
Namlee85 (namlee85) wrote :

Well this video is not about religon or anything serious but how he got angry and started shouting at people at the end.

so dont get shocked :)

This video i did resend it using telegram to my wife's telephone which has lumia and opened normally.

Regards

Revision history for this message
Namlee85 (namlee85) wrote :

any update?

Revision history for this message
Michał Karnicki (karni) wrote :

Hi Namlee85,

Would you care to confirm if the problem persists with the latest update of Telegram from Ubuntu store? Thanks so much, and terribly sorry for delay.

Revision history for this message
Pascal Garber (jumplink) wrote :

The problem still exists

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