Systers-mailman

footer error message on production

Bug #495331 reported by Robin J
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Systers-mailman
In Progress
Medium
Erica Wolfe

Bug Description

We are getting the following error message on the production system error log

Dec 09 23:11:37 2009 (5243) footer in Decorate.py not found, entered empty string instead

This happens on a KeyError exception, which is a missing key from a dict. The only plausible candidate is that for a dlist, one is supposed to get msgdata['footer-text'] , so I'm guessing that 'footer-text' is not defined. I didn't have time to trace down where that should be defined.

Robin J (robin-jeffries)
Changed in systers:
importance: Undecided → High
Robin J (robin-jeffries)
Changed in systers:
importance: High → Medium
Revision history for this message
Robin J (robin-jeffries) wrote :

From another bug that I marked "won't fix:

Figure out while changing the mailman directory to be owned by mailman made the correct footer text appear. It looks as though without those permissions the Handler Dlists was called later (footer-text was not defined when it got to decorate, but it was later.).

Revision history for this message
Erica Wolfe (erica-wolfe) wrote :

I've started working on this bug and I'm having trouble getting the error. Is there a test case so I can reproduce it? If not, what kinds of emails are generating the error or not getting footers?

Revision history for this message
Anne Gunn (ompeag) wrote :

Assigned to Erica. I seem to have permission to do that and we don't want to be duplicating effort, so I put her mark on it.

Erica, next time you want to start work on one of these, see if you have permissions enough to assign it to yourself (just click on the unassigned thing in the yellow box at the top) . If you don't, ask me to do it.

Changed in systers:
assignee: nobody → Erica Wolfe (erica-wolfe)
Revision history for this message
Erica Wolfe (erica-wolfe) wrote :

Hi all,

I was not able to reproduce the bug. Per Anne's suggestion, please find attached a diagnostic patch that will make the error message more useful and the bug easier to find/reproduce.

Revision history for this message
Erica Wolfe (erica-wolfe) wrote :

http://bazaar.launchpad.net/~erica-wolfe/systers/wishlist/revision/84

Committed revision 84 to wishlist branch.

Diagnostic patch to aid in tracking down source of error message.

Changed in systers:
status: New → In Progress
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