Activity log for bug #1177866

Date Who What changed Old value New value Message
2013-05-08 16:30:39 Jason Gerard DeRose bug added bug
2013-05-08 16:31:11 Jason Gerard DeRose bug task added system76
2013-05-08 16:57:37 Jason Gerard DeRose summary Black screen after resuming from suspend with Intel i7 HD4000 Sable does not resume from suspend (Intel i7 HD4000)
2013-05-08 17:00:10 Brad Figg linux (Ubuntu): status New Confirmed
2013-05-08 17:02:31 Jason Gerard DeRose description This is a regression from 3.8.0-18, and is present in both 3.8.0-19 and 3.8.0-20. Resuming from supsend no longer works on the System76 Sable Complete all in one. When you wake up the system (either with the power button or keyboard), the system seems to wake up properly except the screen stays black (backlight is off). Interestingly, if you happen to have a 2nd monitor connected (over HDMI), both screens will turn on correctly when you wake up from suspend. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-20-generic 3.8.0-20.31 ProcVersionSignature: Ubuntu 3.8.0-20.31-generic 3.8.11 Uname: Linux 3.8.0-20-generic x86_64 ApportVersion: 2.9.2-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: oem 1708 F.... pulseaudio /dev/snd/controlC1: oem 1708 F.... pulseaudio CurrentDmesg: [ 14.233047] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready Date: Wed May 8 10:19:04 2013 HibernationDevice: RESUME=UUID=c6bf9bbb-b4e0-4157-866b-5cdaf9972f0a MachineType: System76, Inc. Sable Complete MarkForUpload: True ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-20-generic root=UUID=0eb0cba2-7b1c-4988-8b67-6d49d0fec820 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.8.0-20-generic N/A linux-backports-modules-3.8.0-20-generic N/A linux-firmware 1.106 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/26/2012 dmi.bios.vendor: Intel Corp. dmi.bios.version: AGH6120H.86A.0015.2012.0926.1822 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: DH61AGL dmi.board.vendor: Intel Corporation dmi.board.version: G71256-200 dmi.chassis.type: 3 dmi.chassis.vendor: System76, Inc. dmi.chassis.version: sabc1 dmi.modalias: dmi:bvnIntelCorp.:bvrAGH6120H.86A.0015.2012.0926.1822:bd09/26/2012:svnSystem76,Inc.:pnSableComplete:pvrsabc1:rvnIntelCorporation:rnDH61AGL:rvrG71256-200:cvnSystem76,Inc.:ct3:cvrsabc1: dmi.product.name: Sable Complete dmi.product.version: sabc1 dmi.sys.vendor: System76, Inc. This is a regression from 3.8.0-18, and is present in both 3.8.0-19 and 3.8.0-20. Resuming from supsend no longer works on the System76 Sable Complete all in one. When you wake up the system (either with the power button or keyboard), the hardware status will change (power light goes from blinking to solid), but the system does not resume. The backlight stays off, and I'm unable to SSH into the system. By watching our DHCP server logs, I can also confirm that the system never makes a DHCP request. So the issue is something more that just the backlight not being turned on. Interestingly, if you happen to have a 2nd monitor connected (over HDMI), the system resumes from suspend perfectly. But if you then disconnect the 2nd monitor and try again, it wont resume. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-20-generic 3.8.0-20.31 ProcVersionSignature: Ubuntu 3.8.0-20.31-generic 3.8.11 Uname: Linux 3.8.0-20-generic x86_64 ApportVersion: 2.9.2-0ubuntu8 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: oem 1708 F.... pulseaudio  /dev/snd/controlC1: oem 1708 F.... pulseaudio CurrentDmesg: [ 14.233047] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready Date: Wed May 8 10:19:04 2013 HibernationDevice: RESUME=UUID=c6bf9bbb-b4e0-4157-866b-5cdaf9972f0a MachineType: System76, Inc. Sable Complete MarkForUpload: True ProcEnviron:  TERM=xterm  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-20-generic root=UUID=0eb0cba2-7b1c-4988-8b67-6d49d0fec820 ro quiet splash vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-3.8.0-20-generic N/A  linux-backports-modules-3.8.0-20-generic N/A  linux-firmware 1.106 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/26/2012 dmi.bios.vendor: Intel Corp. dmi.bios.version: AGH6120H.86A.0015.2012.0926.1822 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: DH61AGL dmi.board.vendor: Intel Corporation dmi.board.version: G71256-200 dmi.chassis.type: 3 dmi.chassis.vendor: System76, Inc. dmi.chassis.version: sabc1 dmi.modalias: dmi:bvnIntelCorp.:bvrAGH6120H.86A.0015.2012.0926.1822:bd09/26/2012:svnSystem76,Inc.:pnSableComplete:pvrsabc1:rvnIntelCorporation:rnDH61AGL:rvrG71256-200:cvnSystem76,Inc.:ct3:cvrsabc1: dmi.product.name: Sable Complete dmi.product.version: sabc1 dmi.sys.vendor: System76, Inc.
2013-05-08 19:16:54 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2013-05-08 19:17:03 Joseph Salisbury tags amd64 apport-bug package-from-proposed raring amd64 apport-bug package-from-proposed raring regression-update
2013-05-08 19:17:50 Joseph Salisbury linux (Ubuntu): status Confirmed Incomplete
2013-05-10 15:56:39 Jason Gerard DeRose tags amd64 apport-bug package-from-proposed raring regression-update amd64 apport-bug kernel-bug-exists-upstream package-from-proposed raring regression-update
2013-05-13 19:12:56 Brad Figg tags amd64 apport-bug kernel-bug-exists-upstream package-from-proposed raring regression-update amd64 apport-bug kernel-bug-exists-upstream kernel-stable-key package-from-proposed raring regression-update
2013-07-01 17:10:38 Marcia bug added subscriber Marcia