maverick 10.10: sysinfo malfunction

Bug #647693 reported by jefvanschouwen
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
sysinfo
Incomplete
Undecided
Unassigned

Bug Description

When you click Option 'System' in the app 'Sysinfo', this app closes atonce. The other options work fine.
Distro: Maverick 10.10 installed 24-09-2010

Revision history for this message
Ding Zhou (tualatrix) wrote :

Please give me the crash message.

Revision history for this message
jefvanschouwen (jefvanschouwen) wrote : Re: [Bug 647693] Re: maverick 10.10: sysinfo malfunction

There is no crash message, the sysinfo app just instantly closes when you choose
'system'. The other options work okee.

 Best regards / Met vriendelijke groet,

Jef van Schouwen

________________________________
From: TualatriX <email address hidden>
To: <email address hidden>
Sent: Sun, 26 September, 2010 3:10:27
Subject: [Bug 647693] Re: maverick 10.10: sysinfo malfunction

Please give me the crash message.

--
maverick 10.10: sysinfo malfunction
https://bugs.launchpad.net/bugs/647693
You received this bug notification because you are a direct subscriber
of the bug.

Revision history for this message
Ding Zhou (tualatrix) wrote :

So please try run Ubuntu Tweak under terminal, so I can know what's the problem:

 1. Open your Terminal.
 2. Type "ubuntu-tweak" and run

Revision history for this message
jefvanschouwen (jefvanschouwen) wrote :

jef@jef-acer:~$ ubuntu-tweak
/home/jef/.themes/c2/gtk-2.0/gtkrc:54: Clearlooks configuration option
"sunkenmenu" is not supported and will be ignored.
ERROR:dbus.proxies:Introspect error on :1.620:/com/ubuntu_tweak/daemon:
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.AccessDenied: Rejected
send message, 1 matched rules; type="method_call", sender=":1.619" (uid=1000
pid=23040 comm="/usr/bin/python) interface="org.freedesktop.DBus.Introspectable"
member="Introspect" error name="(unset)" requested_reply=0 destination=":1.620"
(uid=0 pid=23050 comm="/usr/bin/python))
Backend : ini
Integration : true
Profile : default
Adding plugins
Initializing core options...done
/usr/lib/python2.6/dist-packages/ubuntutweak/common/package.py:326:
DeprecationWarning: Deprecated, please use 'is_installed' instead
  return pkg.isInstalled
jef@jef-acer:~$

 Best regards

Jef van Schouwen

________________________________
From: Tualatrix Chou <email address hidden>
To: <email address hidden>
Sent: Mon, 27 September, 2010 13:57:43
Subject: [Bug 647693] Re: maverick 10.10: sysinfo malfunction

So please try run Ubuntu Tweak under terminal, so I can know what's the
problem:

1. Open your Terminal.
2. Type "ubuntu-tweak" and run

--
maverick 10.10: sysinfo malfunction
https://bugs.launchpad.net/bugs/647693
You received this bug notification because you are a direct subscriber
of the bug.

Revision history for this message
Ding Zhou (tualatrix) wrote :

It is strange.

Only this feature doesn't work, right?

Revision history for this message
jefvanschouwen (jefvanschouwen) wrote :

That is correct, only the first option / feature does not work. Choose it and
the app closes directly.

________________________________
From: Tualatrix Chou <email address hidden>
To: <email address hidden>
Sent: Tue, 28 September, 2010 15:22:22
Subject: [Bug 647693] Re: maverick 10.10: sysinfo malfunction

It is strange.

Only this feature doesn't work, right?

--
maverick 10.10: sysinfo malfunction
https://bugs.launchpad.net/bugs/647693
You received this bug notification because you are a direct subscriber
of the bug.

Revision history for this message
Ding Zhou (tualatrix) wrote :

OK, Please try this way to debug, open your terminal, do the following command:

  cd /usr/lib/python2.6/dist-packages/ubuntutweak
  python run_test.py modules/computer.py

And tell me the result. Thanks.

Revision history for this message
jefvanschouwen (jefvanschouwen) wrote :

jef@jef-acer:~$ cd /usr/lib/python2.6/dist-packages/ubuntutweak
jef@jef-acer:/usr/lib/python2.6/dist-packages/ubuntutweak$ python run_test.py
modules/computer.py
/home/jef/.themes/c2/gtk-2.0/gtkrc:54: Clearlooks configuration option
"sunkenmenu" is not supported and will be ignored.
^CTraceback (most recent call last):
  File "run_test.py", line 75, in <module>
    Test(loader.id_table.values()[0])
  File "run_test.py", line 51, in __init__
    gtk.main()
KeyboardInterrupt
jef@jef-acer:/usr/lib/python2.6/dist-packages/ubuntutweak$

Running this there was a small window displayed wtih the titel 'Computer'. In
this window two sections with info: 'System Information' and User Infomation'.

Best regards,

Jef van Schouwen

________________________________
From: Tualatrix Chou <email address hidden>
To: <email address hidden>
Sent: Mon, 4 October, 2010 14:53:50
Subject: [Bug 647693] Re: maverick 10.10: sysinfo malfunction

OK, Please try this way to debug, open your terminal, do the following
command:

  cd /usr/lib/python2.6/dist-packages/ubuntutweak
  python run_test.py modules/computer.py

And tell me the result. Thanks.

--
maverick 10.10: sysinfo malfunction
https://bugs.launchpad.net/bugs/647693
You received this bug notification because you are a direct subscriber
of the bug.

Revision history for this message
Ding Zhou (tualatrix) wrote :

So it is OK with Sysinfo(Computer) itself.

Have you tried reinstall Ubuntu Tweak 0.5.6?

Revision history for this message
jefvanschouwen (jefvanschouwen) wrote :

Hallo,

With Synaptic I did a complete removal of Ubuntu Tweak, closed and reopened
Synaptic and reinstalled Ubuntu Tweak.
Starting Ubuntu Tweak and after choosing the option 'Compiz Setting' I got this
errormessage:

Distribution: Ubuntu maverick (development branch)
Application: Ubuntu Tweak 0.5.6
Desktop: gnome

Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/ubuntutweak/mainwindow.py", line 428,
in setup_notebook
    page = module()
  File "/usr/lib/python2.6/dist-packages/ubuntutweak/modules/compiz.py", line
229, in __init__
    self.create_interface()
  File "/usr/lib/python2.6/dist-packages/ubuntutweak/modules/compiz.py", line
247, in create_interface
    hbox.pack_start(self.create_edge_setting(), True, False, 0)
  File "/usr/lib/python2.6/dist-packages/ubuntutweak/modules/compiz.py", line
362, in create_edge_setting
    combobox = self.create_edge_combo_box("TopLeft")
  File "/usr/lib/python2.6/dist-packages/ubuntutweak/modules/compiz.py", line
339, in create_edge_combo_box
    setting = plugin.Display[v]
  File "compizconfig.pyx", line 945, in compizconfig.Plugin.Display.__get__
  File "compizconfig.pyx", line 766, in compizconfig.Plugin.Update
KeyError: 'active_plugins'

 Best regards ,

Jef van Schouwen

________________________________
From: Tualatrix Chou <email address hidden>
To: <email address hidden>
Sent: Tue, 5 October, 2010 3:07:26
Subject: [Bug 647693] Re: maverick 10.10: sysinfo malfunction

So it is OK with Sysinfo(Computer) itself.

Have you tried reinstall Ubuntu Tweak 0.5.6?

--
maverick 10.10: sysinfo malfunction
https://bugs.launchpad.net/bugs/647693
You received this bug notification because you are a direct subscriber
of the bug.

Revision history for this message
Ding Zhou (tualatrix) wrote :

This is another bug of Ubuntu Tweak.

Does this time the Sysinfo work?

Revision history for this message
jefvanschouwen (jefvanschouwen) wrote :

The working of Sysinfo is still the same. All options work, except the Sytem
option.

 Best regards

Jef van Schouwen

________________________________
From: Tualatrix Chou <email address hidden>
To: <email address hidden>
Sent: Wed, 6 October, 2010 16:18:01
Subject: [Bug 647693] Re: maverick 10.10: sysinfo malfunction

This is another bug of Ubuntu Tweak.

Does this time the Sysinfo work?

--
maverick 10.10: sysinfo malfunction
https://bugs.launchpad.net/bugs/647693
You received this bug notification because you are a direct subscriber
of the bug.

Revision history for this message
Ding Zhou (tualatrix) wrote :

So back to the standalone Sysinfo, Please use the two commands to run it again and give me a screenshot, thanks:

    cd /usr/lib/python2.6/dist-packages/ubuntutweak
    python run_test.py modules/computer.py

Revision history for this message
jefvanschouwen (jefvanschouwen) wrote :

 Best regards

Jef van Schouwen

________________________________
From: Tualatrix Chou <email address hidden>
To: <email address hidden>
Sent: Fri, 8 October, 2010 17:08:42
Subject: [Bug 647693] Re: maverick 10.10: sysinfo malfunction

So back to the standalone Sysinfo, Please use the two commands to run it
again and give me a screenshot, thanks:

    cd /usr/lib/python2.6/dist-packages/ubuntutweak
    python run_test.py modules/computer.py

--
maverick 10.10: sysinfo malfunction
https://bugs.launchpad.net/bugs/647693
You received this bug notification because you are a direct subscriber
of the bug.

Revision history for this message
Ding Zhou (tualatrix) wrote :

Hello, have you tried the latest Ubuntu Tweak 0.5.7?

If not, just try it: https://launchpad.net/ubuntu-tweak/+download

Revision history for this message
jefvanschouwen (jefvanschouwen) wrote :

Hello,

Yes, I always use the latest version of ubuntu-tweak form the ubuntu-tweak
stable ppa.

Below the error message I get today:

Distribution: Ubuntu 10.10
Application: Ubuntu Tweak 0.5.7
Desktop: gnome

Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/ubuntutweak/mainwindow.py", line 437,
in setup_notebook
    page = module()
  File "/usr/lib/python2.6/dist-packages/ubuntutweak/modules/compiz.py", line
229, in __init__
    self.create_interface()
  File "/usr/lib/python2.6/dist-packages/ubuntutweak/modules/compiz.py", line
247, in create_interface
    hbox.pack_start(self.create_edge_setting(), True, False, 0)
  File "/usr/lib/python2.6/dist-packages/ubuntutweak/modules/compiz.py", line
362, in create_edge_setting
    combobox = self.create_edge_combo_box("TopLeft")
  File "/usr/lib/python2.6/dist-packages/ubuntutweak/modules/compiz.py", line
339, in create_edge_combo_box
    setting = plugin.Display[v]
  File "compizconfig.pyx", line 945, in compizconfig.Plugin.Display.__get__
  File "compizconfig.pyx", line 766, in compizconfig.Plugin.Update
KeyError: 'active_plugins'

 Best regards
Jef van Schouwen

________________________________
From: Tualatrix Chou <email address hidden>
To: <email address hidden>
Sent: Mon, 18 October, 2010 8:36:41
Subject: [Bug 647693] Re: maverick 10.10: sysinfo malfunction

Hello, have you tried the latest Ubuntu Tweak 0.5.7?

If not, just try it: https://launchpad.net/ubuntu-tweak/+download

--
maverick 10.10: sysinfo malfunction
https://bugs.launchpad.net/bugs/647693
You received this bug notification because you are a direct subscriber
of the bug.

Revision history for this message
Ding Zhou (tualatrix) wrote :

Thanks. This is anther bug. I want to know what about the Computer Info, does it work now?

Revision history for this message
jefvanschouwen (jefvanschouwen) wrote :

No, still the same reaction, program closes at once.

________________________________
From: Tualatrix Chou <email address hidden>
To: <email address hidden>
Sent: Tue, 19 October, 2010 7:52:12
Subject: [Bug 647693] Re: maverick 10.10: sysinfo malfunction

Thanks. This is anther bug. I want to know what about the Computer Info,
does it work now?

--
maverick 10.10: sysinfo malfunction
https://bugs.launchpad.net/bugs/647693
You received this bug notification because you are a direct subscriber
of the bug.

Revision history for this message
Ding Zhou (tualatrix) wrote :

So, I want to know your environment, please run "env" in terminal and give me the output to me.

Revision history for this message
jefvanschouwen (jefvanschouwen) wrote :

ORBIT_SOCKETDIR=/tmp/orbit-jef
SSH_AGENT_PID=1942
TERM=xterm
SHELL=/bin/bash
XDG_SESSION_COOKIE=1aca18a33c645465dbfaf92f4c3cb26e-1287914903.865472-407827811
WINDOWID=83886083
GTK_MODULES=canberra-gtk-module
USER=jef
LS_COLORS=rs=0:di=01;34:ln=01;36:mh=00:pi=40;33:so=01;35:do=01;35:bd=40;33;01:cd=40;33;01:or=40;31;01:su=37;41:sg=30;43:ca=30;41:tw=30;42:ow=34;42:st=37;44:ex=01;32:*.tar=01;31:*.tgz=01;31:*.arj=01;31:*.taz=01;31:*.lzh=01;31:*.lzma=01;31:*.tlz=01;31:*.txz=01;31:*.zip=01;31:*.z=01;31:*.Z=01;31:*.dz=01;31:*.gz=01;31:*.lz=01;31:*.xz=01;31:*.bz2=01;31:*.bz=01;31:*.tbz=01;31:*.tbz2=01;31:*.tz=01;31:*.deb=01;31:*.rpm=01;31:*.jar=01;31:*.rar=01;31:*.ace=01;31:*.zoo=01;31:*.cpio=01;31:*.7z=01;31:*.rz=01;31:*.jpg=01;35:*.jpeg=01;35:*.gif=01;35:*.bmp=01;35:*.pbm=01;35:*.pgm=01;35:*.ppm=01;35:*.tga=01;35:*.xbm=01;35:*.xpm=01;35:*.tif=01;35:*.tiff=01;35:*.png=01;35:*.svg=01;35:*.svgz=01;35:*.mng=01;35:*.pcx=01;35:*.mov=01;35:*.mpg=01;35:*.mpeg=01;35:*.m2v=01;35:*.mkv=01;35:*.ogm=01;35:*.mp4=01;35:*.m4v=01;35:*.mp4v=01;35:*.vob=01;35:*.qt=01;35:*.nuv=01;35:*.wmv=01;35:*.asf=01;35:*.rm=01;35:*.rmvb=01;35:*.flc=01;35:*.avi=01;35:*.fli=01;35:*.flv=01;35:*.gl=01;35:*.dl
=01;35:*.xcf=01;35:*.xwd=01;35:*.yuv=01;35:*.cgm=01;35:*.emf=01;35:*.axv=01;35:*.anx=01;35:*.ogv=01;35:*.ogx=01;35:*.aac=00;36:*.au=00;36:*.flac=00;36:*.mid=00;36:*.midi=00;36:*.mka=00;36:*.mp3=00;36:*.mpc=00;36:*.ogg=00;36:*.ra=00;36:*.wav=00;36:*.axa=00;36:*.oga=00;36:*.spx=00;36:*.xspf=00;36:

SSH_AUTH_SOCK=/tmp/ssh-RPQCNA1908/agent.1908
DEFAULTS_PATH=/usr/share/gconf/gnome.default.path
SESSION_MANAGER=local/jef-acer:@/tmp/.ICE-unix/1908,unix/jef-acer:/tmp/.ICE-unix/1908

USERNAME=jef
XDG_CONFIG_DIRS=/etc/xdg/xdg-gnome:/etc/xdg
DESKTOP_SESSION=gnome
PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
PWD=/home/jef
GDM_KEYBOARD_LAYOUT=us intl
LANG=nl_NL.utf8
MANDATORY_PATH=/usr/share/gconf/gnome.mandatory.path
GDM_LANG=nl_NL.utf8
GDMSESSION=gnome
SPEECHD_PORT=7560
SHLVL=1
HOME=/home/jef
GNOME_DESKTOP_SESSION_ID=this-is-deprecated
LOGNAME=jef
XDG_DATA_DIRS=/usr/share/gnome:/usr/local/share/:/usr/share/
DBUS_SESSION_BUS_ADDRESS=unix:abstract=/tmp/dbus-YL2rvjTEG9,guid=9e6020aa6ee29b3e6800054e0000001f

LESSOPEN=| /usr/bin/lesspipe %s
WINDOWPATH=7
DISPLAY=:0.0
LESSCLOSE=/usr/bin/lesspipe %s %s
XAUTHORITY=/var/run/gdm/auth-for-jef-yBXUGP/database
COLORTERM=gnome-terminal
_=/usr/bin/env

________________________________
From: Tualatrix Chou <email address hidden>
To: <email address hidden>
Sent: Sun, 24 October, 2010 17:36:57
Subject: [Bug 647693] Re: maverick 10.10: sysinfo malfunction

So, I want to know your environment, please run "env" in terminal and
give me the output to me.

--
maverick 10.10: sysinfo malfunction
https://bugs.launchpad.net/bugs/647693
You received this bug notification because you are a direct subscriber
of the bug.

Revision history for this message
J. Austin Rodriguez (jeanaustinr) wrote :

Hi! I tried replicating this bug, installing sysinfo and running it together with the latest version of Ubuntu Tweak (0.5.10) on Maverick Meerkat. The problem seems to be with the package Sysinfo and not Ubuntu Tweak. The window automatically closes as it was reported by jefvanschouwen. I'll be changing the package to Sysinfo.

Thank you very much for reporting this bug and your support to helping make Ubuntu better.

affects: ubuntu-tweak → sysinfo
Changed in sysinfo:
status: New → Incomplete
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.