Switchboard Keyboard Plug

Unable to set prt sc as a shortcut for print screen [$80]

Bug #1592360 reported by KVG on 2016-06-14

280

This bug affects 97 people

	Status	Importance	Assigned to	Milestone
Gala	Fix Committed	Medium	Santiago	Gala juno-beta1
Screenshot	Invalid	Medium	Unassigned
Switchboard Keyboard Plug	Fix Released	Medium	Tim	Switchboard Keyboard Plug 0.3.2

Bug Description

For the "Take Screenshot" action the shortcut was set to "Disabled" by default. If I press "prt sc" while setting the keyboard shortcut, the shortcut is again set as "disabled". Other shortcuts (ctrl+print, alt+print) are detected alright.

Related branches

lp://staging/~tnhunt/switchboard-plug-keyboard/printscr-shortcut

Merged into lp://staging/~elementary-pantheon/switchboard-plug-keyboard/trunk at revision 492

elementary Pantheon team: Pending requested 2016-12-16

lp://staging/~santileortiz/gala/fix-print-screen

Rejected for merging into lp://staging/gala

Rico Tzschichholz: Disapprove on 2017-02-16

lp://staging/~gala-dev/gala/screenshot

Merged into lp://staging/gala at revision 556

Santiago: Pending requested 2016-12-31

Gala developers: Pending requested 2016-12-31

Revision history for this message

Cassidy James Blaede (cassidyjames) wrote on 2016-06-14:

Might this be since we're not shipping gnome-screenshot-tool?

Changed in switchboard-plug-keyboard:
status:	New → Confirmed
milestone:	none → loki-rc1

Danielle Foré (danrabbit) on 2016-06-15

Changed in switchboard-plug-keyboard:
milestone:	loki-rc1 → none

Revision history for this message

Francisco Fábio Menezes Cardoso (phabio) wrote on 2016-06-17:

print screen doesn't work!

Changed in switchboard-plug-keyboard:
assignee:	nobody → Francisco Fábio Menezes Cardoso (phabio)

Revision history for this message

Fabio Gomes (fabioxgn) wrote on 2016-09-10:

For me the screenshot shortcuts aren't working at all, I tried to change the shortcuts but none of the shortcuts work, they just do nothing. It worked just fine in Freya.

Revision history for this message

Lekteur (lekteur) wrote on 2016-09-11:

have the same problem too, can't assign the prinscreen key if isn't combined with another key

Revision history for this message

Joshua Baker (joshbaker90) wrote on 2016-10-12:

I still have the same problem

Maxim Taranov (png2378) on 2016-12-15

Changed in switchboard-plug-keyboard:
assignee:	Francisco Fábio Menezes Cardoso (phabio) → nobody
affects:	switchboard-plug-keyboard → screenshot-tool
Changed in switchboard-plug-keyboard:
status:	New → Confirmed
Changed in gala:
status:	New → Confirmed

Revision history for this message

Danielle Foré (danrabbit) wrote on 2016-12-15: Re: Unable to set prt sc as a shortcut for print screen [$50]

https://www.bountysource.com/issues/40094211-unable-to-set-prt-sc-as-a-shortcut-for-print-screen

Changed in gala:
milestone:	none → juno-beta1
Changed in screenshot-tool:
milestone:	none → juno-beta1
summary:	- Unable to set prt sc as a shortcut for print screen + Unable to set prt sc as a shortcut for print screen [$50]

Maxim Taranov (png2378) on 2016-12-15

summary:

- Unable to set prt sc as a shortcut for print screen [$50]
+ Unable to set prt sc as a shortcut for print screen [$55]

Maxim Taranov (png2378) on 2016-12-16

summary:

- Unable to set prt sc as a shortcut for print screen [$55]
+ Unable to set prt sc as a shortcut for print screen [$70]

Revision history for this message

Tim (tnhunt) wrote on 2016-12-16: Re: Unable to set prt sc as a shortcut for print screen [$70]

The proposed merge allows the Print Screen button to be used as a shortcut. Custom shortcuts using print Screen calling screenshot-tool now work fin.

But.. Without adding a custom shortcut the screenshot-tool still won't open.

The problem seems to be gnome-settings-daemon trying to use an undeclared dbus interface - logging the dbus session shows g-s-d sending Screenshot requests to org.gnome.Shell (owned by gala) and getting missing interface errors in return.

Fixes that spring to mind are:
Add the Screenshot commands the to the dbus service gala as it's already declaring org.gnome.Shell and a window manager seems as good as place as any for something which taking pictures of windows.
Making gnome-settings daemon use another dbus interface then writing a new dbus service somewhere... screenshot-tool?
Extract the org.gnome.Shell interface from gala into it's own/some other service?

Would like opinions & approval before going any further. The first is most straightforward tbh.

Revision history for this message

Santiago (santileortiz) wrote on 2016-12-16:

This branch implements part of the DBus interface that g-s-d is calling, is this the branch you are refering to? https://code.launchpad.net/~santileortiz/gala/fix-print-screen

Revision history for this message

Tim (tnhunt) wrote on 2016-12-16:

Ah, looks like you're way ahead of me. I was using the standard loki install of gala, hadn't even compiled a separate branch of gala, just seen the gala entries in the dbus logs. As you're already working on this I think I should stop working on it.

Danielle Foré (danrabbit) on 2016-12-26

Changed in switchboard-plug-keyboard:
status:	Confirmed → In Progress
milestone:	none → juno-beta1
assignee:	nobody → Tim (tnhunt)
importance:	Undecided → Medium
Changed in gala:
status:	Confirmed → In Progress
assignee:	nobody → Santiago (santileortiz)
importance:	Undecided → Medium
Changed in switchboard-plug-keyboard:
status:	In Progress → Fix Committed

Gre0 (gre0) on 2017-01-18

summary:

- Unable to set prt sc as a shortcut for print screen [$70]
+ Unable to set prt sc as a shortcut for print screen [$80]

Fabio Zaramella (fabiozaramella) on 2017-01-22

Changed in screenshot-tool:
importance:	Undecided → Medium

Cody Garver (codygarver) on 2017-02-07

Changed in switchboard-plug-keyboard:
milestone:	juno-beta1 → 0.3.2
status:	Fix Committed → Fix Released

Cody Garver (codygarver) on 2017-02-10

Changed in screenshot-tool:
milestone:	0.1.2 → juno-beta1

Leonardo Lemos (leonardolemos) on 2017-02-15

Changed in screenshot-tool:
status:	Confirmed → Invalid

Danielle Foré (danrabbit) on 2017-02-17

Changed in gala:
status:	In Progress → Fix Committed

Revision history for this message

Magnus Teekivi (teekivi) wrote on 2017-02-18:

#10

I have a similar issue, except the shortcuts are correctly set in System Settings and no PrintScr shortcut combination works.

Revision history for this message

Peter Uithoven (p7ter) wrote on 2017-02-18:

#11

If I understand the table at the top of this page the fix to the Switchboard Keyboard Plug is released, which makes that possible, but the fix to Gala is isn't yet? It is proposed though?

Revision history for this message

Santiago (santileortiz) wrote on 2017-02-22:

#12

It has already been merged, we are waiting for a new release of Gala so that it goes to users in an update.

Danielle Foré (danrabbit) on 2017-02-26

Changed in screenshot-tool:
milestone:	juno-beta1 → none

Revision history for this message

Fahad Ahammed (obak-krondon) wrote on 2018-04-09:

#13

Same problem in my:

Aspire-F5-572G
elementary OS 0.4.1 Loki

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