subiquity

install failed crashed with OSError (failure during unattended-upgrade)

Bug #2033182 reported by Sundaravenkataraman on 2023-08-27

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	subiquity	New	Undecided	Unassigned

Bug Description

This bug occurred while I tried installing through Flashdrive (Pen Drive).

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: subiquity (unknown)
ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
Uname: Linux 6.2.0-20-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.480
CurtinAptConfig: /var/log/installer/subiquity-curtin-apt.conf
Date: Sun Aug 27 09:58:38 2023
DesktopInstallerRev: 939
ExecutablePath: /snap/ubuntu-desktop-installer/939/bin/subiquity/subiquity/cmd/server.py
InterpreterPath: /snap/ubuntu-desktop-installer/939/usr/bin/python3.10
LiveMediaBuild: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
MachineType: LENOVO 20ARS0SY0U
ProcAttrCurrent: snap.hostname-desktop-installer.subiquity-server (complain)
ProcCmdline: /snap/hostname-desktop-installer/939/usr/bin/python3.10 -m subiquity.cmd.server --use-os-prober --storage-version=2 --postinst-hooks-dir=/snap/hostname-desktop-installer/939/etc/subiquity/postinst.d
ProcEnviron:
LANG=C.UTF-8
LD_LIBRARY_PATH=<set>
PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz layerfs-path=minimal.standard.live.squashfs --- quiet splash
Python3Details: /usr/bin/python3.11, Python 3.11.2, python3-minimal, 3.11.2-1
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
SnapChannel:

SnapRevision: 939
SnapUpdated: False
SnapVersion: 0+git.1dbbc6f7
SourcePackage: subiquity
Title: install failed crashed with OSError
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/27/2020
dmi.bios.release: 2.54
dmi.bios.vendor: LENOVO
dmi.bios.version: GJETA4WW (2.54 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20ARS0SY0U
dmi.board.vendor: LENOVO
dmi.board.version: 0B98401 PRO
dmi.chassis.asset.tag: 5009936
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.ec.firmware.release: 1.14
dmi.modalias: dmi:bvnLENOVO:bvrGJETA4WW(2.54):bd03/27/2020:br2.54:efr1.14:svnLENOVO:pn20ARS0SY0U:pvrThinkPadT440s:rvnLENOVO:rn20ARS0SY0U:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable:skuLENOVO_MT_20AR_BU_Think_FM_ThinkPadT440s:
dmi.product.family: ThinkPad T440s
dmi.product.name: 20ARS0SY0U
dmi.product.sku: LENOVO_MT_20AR_BU_Think_FM_ThinkPad T440s
dmi.product.version: ThinkPad T440s
dmi.sys.vendor: LENOVO

Tags:

Revision history for this message

Sundaravenkataraman (ssvr-nyl) wrote on 2023-08-27:

complete installation log Edit (493.9 KiB, text/plain)
CrashDB.txt Edit (162 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (265.1 KiB, text/plain; charset="utf-8")
CurtinLog.txt Edit (128.1 KiB, text/plain; charset="utf-8")
CurtincurthooksConfig.txt Edit (3.9 KiB, text/plain; charset="utf-8")
CurtinextractConfig.txt Edit (3.9 KiB, text/plain; charset="utf-8")
CurtininitialConfig.txt Edit (339 bytes, text/plain; charset="utf-8")
CurtinpartitioningConfig.txt Edit (2.5 KiB, text/plain; charset="utf-8")
DesktopInstallerLog.txt Edit (72.6 KiB, text/plain; charset="utf-8")
InstallerServerLog.txt Edit (1.3 MiB, text/plain; charset="utf-8")
InstallerServerLogInfo.txt Edit (20.6 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (24.0 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (874 bytes, text/plain; charset="utf-8")
Lsusb.txt Edit (787 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (965 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (65.7 KiB, text/plain; charset="utf-8")
ProbeData.txt Edit (85.0 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.3 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.7 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (8.8 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (1.4 KiB, text/plain; charset="utf-8")
Syslog.txt Edit (1.1 MiB, text/plain; charset="utf-8")
Traceback.txt Edit (1.6 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (263.0 KiB, text/plain; charset="utf-8")
UdiLog.txt Edit (71.1 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (430.1 KiB, text/plain; charset="utf-8")

information type:

Private → Public

Revision history for this message

Dan Bungert (dbungert) wrote on 2023-08-29:

Additional logs present at https://bugs.launchpad.net/subiquity/+bug/2033184

summary:

- install failed crashed with OSError
+ install failed crashed with OSError (failure during unattended-upgrade)

Revision history for this message

Olivier Gayot (ogayot) wrote on 2023-09-01:

Hello,

I would lean towards an issue with the disk used. After getting a bunch of write errors, the kernel decided to remount the filesystem as read-only - causing many errors during the installation.

Excerpt from Syslog.txt:

Aug 27 15:14:52 ubuntu kernel: Buffer I/O error on dev sdc1, logical block 24125960, lost async page write
Aug 27 15:14:52 ubuntu kernel: sd 4:0:0:0: [sdc] tag#12 timing out command, waited 180s
Aug 27 15:14:52 ubuntu kernel: sd 4:0:0:0: [sdc] tag#12 FAILED Result: hostbyte=DID_RESET driverbyte=DRIVER_OK cmd_age=184s
Aug 27 15:14:52 ubuntu kernel: sd 4:0:0:0: [sdc] tag#12 CDB: Write(10) 2a 00 00 00 08 00 00 00 08 00
Aug 27 15:14:52 ubuntu kernel: I/O error, dev sdc, sector 2048 op 0x1:(WRITE) flags 0x3800 phys_seg 1 prio class 2
Aug 27 15:14:52 ubuntu kernel: I/O error, dev sdc, sector 2048 op 0x1:(WRITE) flags 0x3800 phys_seg 1 prio class 2
Aug 27 15:14:52 ubuntu kernel: Buffer I/O error on dev sdc1, logical block 0, lost sync page write
Aug 27 15:14:52 ubuntu kernel: sd 4:0:0:0: [sdc] tag#13 timing out command, waited 180s
Aug 27 15:14:52 ubuntu kernel: sd 4:0:0:0: [sdc] tag#13 FAILED Result: hostbyte=DID_RESET driverbyte=DRIVER_OK cmd_age=184s
Aug 27 15:14:52 ubuntu kernel: EXT4-fs (sdc1): I/O error while writing superblock
Aug 27 15:14:52 ubuntu kernel: EXT4-fs (sdc1): I/O error while writing superblock
Aug 27 15:14:52 ubuntu kernel: sd 4:0:0:0: [sdc] tag#13 CDB: Write(10) 2a 00 0b 81 0e 60 00 00 08 00
Aug 27 15:14:52 ubuntu kernel: EXT4-fs (sdc1): Remounting filesystem read-only

Thanks,
Olivier