install failed crashed with CalledProcessError

Bug #1951349 reported by Chris Guiver
282
This bug affects 5 people
Affects Status Importance Assigned to Milestone
subiquity
New
Undecided
Unassigned

Bug Description

Ubuntu jammy (canary) daily ISO install on
- hp dc7700 (c2d-e6320, 5gb, nvidia quadro nvs 290)

(testcase: full disk, internet, no encryption... ie. full disk & defaults)

failure after entry of username/hostname/password

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: subiquity (unknown)
ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14
Uname: Linux 5.13.0-19-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu73
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.465+canary3.3
CrashDB:
 {
        "impl": "launchpad",
        "project": "subiquity",
        "bug_pattern_url": "http://people.canonical.com/~ubuntu-archive/bugpatterns/bugpatterns.xml"
     }
Date: Thu Nov 18 17:47:40 2021
ExecutablePath: /snap/ubuntu-desktop-installer/179/bin/subiquity/subiquity/cmd/server.py
InterpreterPath: /snap/ubuntu-desktop-installer/179/usr/bin/python3.8
LiveMediaBuild: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20211117)
MachineType: Hewlett-Packard HP Compaq dc7700 Small Form Factor
ProcAttrCurrent: snap.hostname-desktop-installer.subiquity-server (complain)
ProcCmdline: /snap/hostname-desktop-installer/179/usr/bin/python3.8 -m subiquity.cmd.server --autoinstall=
ProcEnviron:
 LANG=C.UTF-8
 PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz layerfs-path=minimal.standard.live.squashfs maybe-ubiquity --- quiet splash
Python3Details: Error: command ['readlink', '-f', "/usr/bin/which: this version of `which' is deprecated; use `command -v' in scripts instead.\n/usr/bin/python3"] failed with exit code 1: , Error: [Errno 2] No such file or directory: 'Error: command [\'readlink\', \'-f\', "/usr/bin/which: this version of `which\' is deprecated; use `command -v\' in scripts instead.\\n/usr/bin/python3"] failed with exit code 1: ', python3-minimal, 3.9.4-1build1
PythonDetails: N/A
SnapChannel: latest/stable
SnapRevision: 179
SnapUpdated: False
SnapVersion: 0+git.f21d523
SourcePackage: subiquity
Title: install failed crashed with CalledProcessError
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/30/2006
dmi.bios.release: 1.5
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786E1 v01.05
dmi.board.name: 0A54h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.type: 4
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr786E1v01.05:bd08/30/2006:br1.5:svnHewlett-Packard:pnHPCompaqdc7700SmallFormFactor:pvr:skuET090AV:rvnHewlett-Packard:rn0A54h:rvr:cvnHewlett-Packard:ct4:cvr:
dmi.product.family: 103C_53307F
dmi.product.name: HP Compaq dc7700 Small Form Factor
dmi.product.sku: ET090AV
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Chris Guiver (guiverc) wrote :
information type: Private → Public
information type: Public → Public Security
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1951349

tags: added: iso-testing
Revision history for this message
Bernard Stafford (bernard010) wrote (last edit ):

QA Testing Ubuntu canary 22.04 Desktop
Installer will not open to install canary to disk drive.
Installer icon flashes to start and goes off, Nothing.
Daily build 20211211 attempted to install in virtual box.

Revision history for this message
Leó Kolbeinsson (leok) wrote :

QA Testing Ubuntu Kinectic 22.10 desktop daily 15-05-2022

Install failed with CalledProcessError

Test machine AWOW NY41 running in UEFI+secure boot mode
http://iso.qa.ubuntu.com/qatracker/milestones/433/builds/248104/testcases/1744/results/

tags: added: kinetic
Revision history for this message
Leó Kolbeinsson (leok) wrote :

QA Testing Ubuntu Lunar 23.04 desktop daily 20221212.1

Install failed with CalledProcessError

Test machine Dell Latitude 7280 running in UEFI+secure boot mode

http://iso.qa.ubuntu.com/qatracker/milestones/441/builds/265831/testcases/1300/results

tags: added: lunar
Revision history for this message
Leó Kolbeinsson (leok) wrote :

Tested 2 further machines and of interest was that only the machines being tested in secure boot mode failed. see also comment #5 for link to test results.

Revision history for this message
Leó Kolbeinsson (leok) wrote :

QA Testing Ubuntu Lunar 23.04 desktop daily 20221219

Install failed with CalledProcessError

2 machines tested with UEFI+secure boot enabled and WiFi connections

http://iso.qa.ubuntu.com/qatracker/milestones/441/builds/266445/testcases/1300/results

Revision history for this message
Mike Ferreira (mafoelffen) wrote (last edit ):

Testbed: KVM/QEMU, -9-10900 pass-through, 4GB RAM, 15GB Disk
Test case: UEFI, Full install, Full disk, Network wired, SecureBoot disabled.
Notes: As soon as installer started, my system monitor showed that the allocated 4GB of RAM was pegged. Even on "Select Language." There is a bad memory leak somewhere.

Revision history for this message
Mike Ferreira (mafoelffen) wrote (last edit ):

Second run on same machine, except allocated 18GB of RAM. Was successful install, "except" that it pegged 18GB of RAM during the install. (Would imply that the memory leak is confirmed).

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