keyboard detection multiple messages when shift is pressed

Bug #1872706 reported by Andreas Hasenack
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
subiquity
New
Undecided
Unassigned

Bug Description

See attached screenshot. I selected the option to identify the keyboard, and then the installer asked me to press certain keys. The first one was "*", which on my keyboard is obtained by pressing shift+8. To my surprise, every time I pressed the SHIFT key, the installer would say "Input was not recognized, try again", one line below the previous message, filling up the screen.

Tags: easy
Revision history for this message
Andreas Hasenack (ahasenack) wrote :
Revision history for this message
Paride Legovini (paride) wrote :

I can reproduce this following Andrea's steps. There are in my opinion two issues here:

1. The instructions are not super clear. The user needs to press the key with the '*' symbol drawn on it, without pressing shift. That is: the user should not try to enter the '*' key. However it's easy to interpret the instructions as: "type an *".

2. The piling up of the "Input was not recognized" error messages.

tags: added: easy
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.