Software Center Agent

Suggests to email <email address hidden> for problems

Bug #1054528 reported by James Westby
18
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Software Center Agent
Triaged
High
Unassigned

Bug Description

https://bugs.launchpad.net/software-center-agent/+bug/1054460 says that something
in its 500 page suggests to email <email address hidden> on problems. That's not
going to be very useful to the user. They should email isd-support@ instead.

s-c-a should be checked to see if it says this. I would suggest checking pay + sso as well.

Thanks,

James

Revision history for this message
James Westby (james-w) wrote :

sca does indeed have this in src/softwarecenteragent/templates/500.html

Changed in software-center-agent:
status: New → Triaged
importance: Undecided → High
Revision history for this message
James Westby (james-w) wrote :

SSO and pay don't direct the users anywhere. I don't know if we want it that way.

uwc, rec, rnr etc. are less important, but should probably be checked too.

Thanks,

James

Revision history for this message
Selene ToyKeeper (toykeeper) wrote :

FWIW, this should currently send email to <email address hidden> instead of isd-support. And after some upcoming changes, it will probably be usc-support@ (with pay-support@ being for payment back end issues and usc-support@ for issues with SCA subscriptions and USC). Details aren't finalized yet.

Selene ToyKeeper (toykeeper)
tags: added: u1-support
removed: support
Julien Funk (jaboing)
tags: added: u1-by-support
Joshua Hoover (joshuahoover)
tags: removed: u1-support
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