Can not open Gnome snaps as they are not connected to «gnome platform snap»
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
snapd |
Triaged
|
High
|
Zygmunt Krynicki | ||
snapd (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
After upgrading Ubuntu from 17.10 to 18.04.1 I can no longer start gnome-system-
Trying to open System monitor using its icon, nothing happens apart from a spinning mouse pointer appearing for a few seconds.
Trying to run «gnome-
«
/snap/gnome-
You need to connect this snap to the gnome platform snap.
You can do this with those commands:
snap install gnome-3-26-1604
snap connect gnome-system-
(the '3-26-1604' number defines the platform version and might change)
»
This is the output from «snap list»:
«
Name Version Rev Tracking Publisher Notes
amparemarkdownr
atom 1.28.2 185 stable snapcrafters classic
core 16-2.33.1 4917 stable canonical core
gitkraken 3.6.6 74 stable mmtrt -
gnome-3-26-1604 3.26.0 70 stable canonical -
gnome-calculator 3.28.2 180 stable/… canonical -
gnome-characters 3.28.2 103 stable/… canonical -
gnome-logs 3.28.2 37 stable/… canonical -
gnome-system-
gtk-common-themes 0.1 319 stable/… canonical -
signal-desktop 1.15.0 69 stable snapcrafters -
»
Running gnome-calculator, gnome-characters, gnome-logs or gnome-system-
I tested following the instructions for gnome-system-
I filed this bug using «ubuntu-bug snapd» as it is obviously related to snap, but I am by no means sure that this is where the problem is. I have installed all available updates.
«snap version» gives the following output:
«
snap 2.34.2+18.04
snapd 2.34.2+18.04
series 16
ubuntu 18.04
kernel 4.15.0-29-generic
»
I am happy to provide more information to help get this issue fixed.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: snapd 2.34.2+18.04
ProcVersionSign
Uname: Linux 4.15.0-29-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Aug 4 19:48:56 2018
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-05-01 (825 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
SourcePackage: snapd
UpgradeStatus: Upgraded to bionic on 2018-07-23 (11 days ago)
Changed in snapd: | |
status: | New → Triaged |
importance: | Undecided → High |
assignee: | nobody → Zygmunt Krynicki (zyga) |
Changed in snapd: | |
milestone: | none → 2.39 |
Status changed to 'Confirmed' because the bug affects multiple users.