snap-store-desktop

gnome-software cannot update snaps because it is a snap

Bug #1979106 reported by Paul Dufresne on 2022-06-18

This bug affects 5 people

Affects		Status	Importance	Assigned to	Milestone
	snap-store-desktop	New	Undecided	Unassigned

Bug Description

I believe gnome-software is installed as a snap in 22.04.
Because of that it cannot update snaps by calling "snap refresh" because when doing so you must stop all running snap applications... that is gnome-software that want to update snaps.

Well, at least that is the way I interpreted the message given on my friend computer today.
I might be wrong.

I got to a page that suggested to:
sudo apt remove snaps-store
sudo apt install snap-store

I did, and it temporarily fixed the updates... but I expect it to come back soon because of what I believe a design flaw: try to use a snap app to update snaps.

Revision history for this message

Paul Dufresne (dufresnep) wrote on 2022-06-18 (last edit on 2022-06-18):

Thinking about it a little bit more... gnome-softwre could replace itself by a script that call "snap refresh" followed by "the continuation of gnome-software on the updated snap-store" (if you can write that).

Sean Davis (bluesabre) on 2022-10-01

affects:

tumbler (Ubuntu) → snap-store-desktop

Revision history for this message

Humphrey van Polanen Petel (hpvpp) wrote on 2022-12-02:

Screenshot from 2022-12-02 11-42-49.png Edit (15.7 KiB, image/png)

perhaps also applies to Firefox - see screenshot

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Humphrey van Polanen Petel (hpvpp) wrote on 2022-12-04:

this works

sudo pkill firefox && sudo snap refresh firefox

but starting firefox from the command line gives this

d:~$ firefox
ERROR: ld.so: object 'libgtk3-nocsd.so.0' from LD_PRELOAD cannot be preloaded (failed to map segment from shared object): ignored.
Gtk-Message: 11:01:02.476: Failed to load module "xapp-gtk3-module"
Gtk-Message: 11:01:02.476: Not loading module "atk-bridge": The functionality is provided by GTK natively. Please try to not load it.
ATTENTION: default value of option mesa_glthread overridden by environment.
ATTENTION: default value of option mesa_glthread overridden by environment.
ATTENTION: default value of option mesa_glthread overridden by environment.
ATTENTION: default value of option mesa_glthread overridden by environment.
[2022-12-04T00:01:06Z ERROR glean_core::metrics::ping] Invalid reason code startup for ping background-update

Revision history for this message

Humphrey van Polanen Petel (hpvpp) wrote on 2022-12-17:

starting through snap gives the same errors

$ snap run firefox
ERROR: ld.so: object 'libgtk3-nocsd.so.0' from LD_PRELOAD cannot be preloaded (failed to map segment from shared object): ignored.
Gtk-Message: 11:11:50.795: Failed to load module "xapp-gtk3-module"
Gtk-Message: 11:11:50.796: Not loading module "atk-bridge": The functionality is provided by GTK natively. Please try to not load it.
ATTENTION: default value of option mesa_glthread overridden by environment.
ATTENTION: default value of option mesa_glthread overridden by environment.
ATTENTION: default value of option mesa_glthread overridden by environment.
ATTENTION: default value of option mesa_glthread overridden by environment.
[2022-12-17T00:11:52Z ERROR glean_core::metrics::ping] Invalid reason code startup for ping background-update