Firmware update doesn't show any feedback

Bug #1960233 reported by luca moscato
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
snap-store-desktop
New
Undecided
Unassigned

Bug Description

Environment: Ubuntu 20.04 LTS on Dell Latitude

When Ubuntu Software tells me about a firmware update available (see picture attached) I can click on update button to apply it.

Actual results
Firmware update disappear for a second and then re-appear without any message, like no action took place

Expected results
We all know that the firmware is loaded somewhere in the system and during the following reboot (at least on my Dell) the BIOS update is applied. But at least I'd expect that the upgrade option doesn't re-appear immediately after the click on the upgrade button and a message like: the firmware will be applied at the next reboot.
Reboot now - Reboot later

I personally think that there will be three things to do to improve UX of the process (and improve security)
- The operation should be done with admin permission, no admin password has been requested
- The firmware notice should disapper after the click on upgrade button
- A message should alert the user that the new BIOS has been installed and will be applied at the next reboot

Revision history for this message
luca moscato (luca-moscato) wrote :
affects: update-manager (Ubuntu) → snap-store-desktop
summary: - Firmware update doens't show any feedback
+ Firmware update doesn't show any feedback
description: updated
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