I can't make all the updates made! Accessing the Gnome Software Program Center, I cannot see the installed programs! Accessing the Snap Store, not all programs installed on Ubuntu are displayed ... not all available for installation ...

Bug #1879162 reported by José Ribamar Vasconcelos
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
snap-store-desktop
Incomplete
Undecided
Unassigned

Bug Description

I've done all the procedures at my fingertips ..., but I can only see the programs installed momentarily, then I see only a blank screen in Gnome-software!

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubuntu-release-upgrader-core 1:20.04.19
ProcVersionSignature: User Name 5.4.0-29.33-generic 5.4.30
Uname: Linux 5.4.0-29-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Sun May 17 10:44:35 2020
InstallationDate: Installed on 2020-04-24 (22 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200422)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
VarLogDistupgradeAptlog:
 Log time: 2020-05-17 02:44:38.762926
 Starting pkgProblemResolver with broken count: 0
 Starting 2 pkgProblemResolver with broken count: 0
 Done
 None

Revision history for this message
José Ribamar Vasconcelos (pjribamarvas1) wrote :
Revision history for this message
Alex Murray (alexmurray) wrote : Bug is not a security issue

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

information type: Private Security → Public
Revision history for this message
Alex Murray (alexmurray) wrote :

Reassigning against snap-store.

Revision history for this message
Alex Murray (alexmurray) wrote :

snap-store is used for Ubuntu Software by default in focal.

affects: ubuntu-release-upgrader (Ubuntu) → snap-store
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

Hi José, could I please ask you to completely reinstall the snap-store like so:

$ sudo snap remove snap-store
$ rm -rf ~/snap/snap-store
$ sudo snap install snap-store

Then:

$ snap run snap-store

If you see the same behaviour, please share the output of the above command, as well as a screenshot of the issue you're seeing.

Thank you!

Changed in snap-store-desktop:
status: New → Incomplete
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