OpenOffice

Copying from file picker (save dialog) makes it slow / hung

Bug #315017 reported by Tormod Volden
4
Affects Status Importance Assigned to Milestone
OpenOffice
Confirmed
Unknown
libreoffice (Ubuntu)
Invalid
Undecided
Unassigned
openoffice.org (Ubuntu)
Won't Fix
Low
Unassigned

Bug Description

Binary package hint: openoffice.org

To reproduce:
Create a new text document. Press ctrl-S to save (or click the "floppy" button). In the file dialog enter a file name "test". Press ctrl-A to select the whole file name, then ctrl-C to copy it. Press Enter to save (or click on the save button).

Result:
The file dialog hangs for several seconds, then closes. Back in the document, typing is slow, the applications seems to hang for seconds at a time. Pressing ctrl-V to paste the file name into the document takes seconds.

Unreproducible in Xubuntu 32-bit.

lsb_release -rd
Description: Ubuntu 12.04 LTS
Release: 12.04

 apt-cache policy libreoffice-writer
libreoffice-writer:
  Installed: 1:3.5.2-2ubuntu1
  Candidate: 1:3.5.3-0ubuntu1
  Version table:
     1:3.5.3-0ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ precise-updates/main i386 Packages
 *** 1:3.5.2-2ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ precise/main i386 Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
Architecture: i386
Date: Thu Jan 8 11:11:01 2009
DistroRelease: Ubuntu 8.04
Package: openoffice.org-core 1:2.4.1-1ubuntu2.1
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/lib/openoffice/program:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/bin/X11:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: openoffice.org
Uname: Linux 2.6.24-23-generic i686

See original description
Revision history for this message
Tormod Volden (tormodvolden) wrote :
Revision history for this message
Tormod Volden (tormodvolden) wrote :

After filling the paste buffer with something else (copying from the text) the application regains normal speed.

To trigger the bug, one can also open the "Save As" dialog, copy a character from the file name (ctrl-A is not needed), and then close the dialog with Cancel (actually saving anything is not needed).

One can also copy something from the "Open..." dialog.

Revision history for this message
Tormod Volden (tormodvolden) wrote :

I tried running a gcore on it while it was hanging, but I am not sure it was successful:
(gdb) bt full
#0 0xb7f65410 in __kernel_vsyscall ()
No symbol table info available.
#1 0xb695bdd2 in pthread_cond_timedwait@@GLIBC_2.3.2 () from /lib/tls/i686/cmov/libpthread.so.0
No symbol table info available.
#2 0xb7121adb in osl_waitCondition () from /usr/lib/openoffice/program/libuno_sal.so.3
No symbol table info available.
#3 0xb73cc6f7 in vos::OCondition::wait () from /usr/lib/openoffice/program/libvos3gcc3.so
No symbol table info available.
#4 0xb73d4350 in vos::OTimerManager::run () from /usr/lib/openoffice/program/libvos3gcc3.so
No symbol table info available.
#5 0xb73d2112 in vos::threadWorkerFunction_impl () from /usr/lib/openoffice/program/libvos3gcc3.so
No symbol table info available.
#6 0xb712587d in ?? () from /usr/lib/openoffice/program/libuno_sal.so.3
No symbol table info available.
#7 0xb69574fb in start_thread () from /lib/tls/i686/cmov/libpthread.so.0
No symbol table info available.
#8 0xb67b5e5e in clone () from /lib/tls/i686/cmov/libc.so.6
No symbol table info available.
(gdb)

Revision history for this message
Lars Ljung (larslj) wrote :

This can be reproduced on Intrepid as well (2.4.1-11ubuntu2). When trying to paste the filename into the document it hangs for a few seconds and nothing is inserted. Even when typing normal text the response is really slow. As Tormod said, normal behaviour is restored by copying something else.

Changed in openoffice.org:
status: New → Confirmed
Revision history for this message
Chris Cheney (ccheney) wrote :

For me it hangs as soon as I hit Ctrl-C

Revision history for this message
Chris Cheney (ccheney) wrote :

This happens on Official OpenOffice.org 3.0.0 as well.

Changed in openoffice.org:
importance: Undecided → Low
status: Confirmed → Triaged
Chris Cheney (ccheney)
Changed in openoffice:
importance: Undecided → Unknown
status: New → Unknown
Bug Watch Updater (bug-watch-updater)
Changed in openoffice:
status: Unknown → Confirmed
Revision history for this message
bouligab (bouligab) wrote :

Bug also occurs while "ctrl-c-ing" from other dialogs, like convert to pdf or export.

Chris Cheney (ccheney)
summary: - copying from file picker (save dialog) makes ooo slow / hung
+ [upstream] copying from file picker (save dialog) makes ooo slow / hung
Chris Cheney (ccheney)
tags: added: hardy
Björn Michaelsen (bjoern-michaelsen)
Changed in openoffice.org (Ubuntu):
status: Triaged → Won't Fix
Revision history for this message
Björn Michaelsen (bjoern-michaelsen) wrote : migrating packaging from OpenOffice.org to Libreoffice

[This is an automated message.]
There are no new official OpenOffice.org releases in Ubuntu packaging anymore => Won't Fix

If the problem persists, please mark this bug as "also affects project Libreoffice" or "also affects distribution Libreoffice (Ubuntu)" if that has not happened already.

Please leave references to upstream OpenOffice.org bugs in place to allow cross pollination.

Revision history for this message
Tormod Volden (tormodvolden) wrote : Re: [upstream] copying from file picker (save dialog) makes ooo slow / hung

Still the same issue in LibreOffice 3.4.2 in oneiric.

Changed in libreoffice (Ubuntu):
status: New → Confirmed
penalvch (penalvch)
summary: - [upstream] copying from file picker (save dialog) makes ooo slow / hung
+ Copying from file picker (save dialog) makes it slow / hung
Revision history for this message
penalvch (penalvch) wrote :

Tormod Volden, thank you for reporting this and helping make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect -p libreoffice 315017

As well, according to this report, you are not using the most recent version of LibreOffice for your Ubuntu release. Please upgrade to the most recent version and let us know if you are still having this issue. Thanks in advance.

Changed in libreoffice (Ubuntu):
status: Confirmed → Incomplete
description: updated
Revision history for this message
Tormod Volden (tormodvolden) wrote :

3 1/2 year later, it is still the same :( Using Ubuntu 12.04 with libreoffice 1:3.5.3-0ubuntu1.

Changed in libreoffice (Ubuntu):
status: Incomplete → Confirmed
penalvch (penalvch)
Changed in libreoffice (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Tormod Volden (tormodvolden) wrote :

Still the same on Ubuntu 12.10a2 with libreoffice-core 1:3.5.3-0ubuntu1. Easily reproducible from the live CD.

Changed in libreoffice (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in libreoffice (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This bug has sat incomplete for 6 months. Marking invalid.

Changed in libreoffice (Ubuntu):
status: Incomplete → Invalid
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