OpenOffice

Unclear error message when trying to save to a folder without write permission.

Bug #257421 reported by kronprinsen
6
Affects Status Importance Assigned to Milestone
OpenOffice
New
Undecided
Unassigned
openoffice.org (Ubuntu)
Fix Released
Low
Unassigned

Bug Description

Binary package hint: openoffice.org

When I'm saving a open office odt document for the first time a dialog box says that it can't save the file because the file "nameless1" does not exist. Thatś true because itś the first time I save it and therefore it cannot exist. Basically I have to save the file as "namnlös1" in Swedish, thatś file default name like "nameless1" in English I guess. The bug means that I must use a default name to be able to save the document. When the file is created I can manually change it to the name I want.
Occurs in 8.04 LTS Open Office 2.4.
openoffice .org-core 1:2.4.1-lubuntu2

ProblemType: Bug
Architecture: i386
Date: Tue Aug 12 22:24:56 2008
DistroRelease: Ubuntu 8.04
NonfreeKernelModules: nvidia
Package: openoffice.org-core 1:2.4.1-1ubuntu2
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/lib/openoffice/program:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=sv_SE.UTF-8
 SHELL=/bin/bash
SourcePackage: openoffice.org
Uname: Linux 2.6.24-19-generic i686

Tags: apport-bug
Revision history for this message
kronprinsen (andreas-a-larsson) wrote :
Revision history for this message
Thomas Kluyver (takluyver) wrote :

I got this error message at one stage--in my case I had accidentally changed the owner of the directory to be root. Can you check that the user as which you are running Openoffice has write permissions to the relevant folder?

Revision history for this message
kronprinsen (andreas-a-larsson) wrote :

Thomas K:
Yes, youŕe right. It is exactly as you describe. The bug report should then be to change the error message perhaps?

I attach the Swedish error message as a png file. It really tells you something else than the actual error.

BR Andreas

Revision history for this message
Neil Munro (neilmunro-deactivatedaccount) wrote :

Thank you for taking the time to report this bug and help make Ubuntu better I tested this and tried to save the document to / and I agree it's not entirely clear what the problem actually is.

Changed in openoffice.org:
status: New → Confirmed
Revision history for this message
Chris Cheney (ccheney) wrote :

The message in English is:

"Error saving the document Untitled1:"
"/home/ccheney/test/test.odt does not exist."

Confirmed on openoffice.org 1:2.4.1-11ubuntu2

Changed in openoffice.org:
importance: Undecided → Low
status: Confirmed → Triaged
Revision history for this message
Chris Cheney (ccheney) wrote :

This is fixed in OOo 1:3.0.1-1ubuntu1 in Jaunty and the ppa for Hardy/Intrepid. The message now says:

"
Error saving the document Untitled1:
Object not accessible.
The object cannot be accessed
due to insufficient user rights.
"

Changed in openoffice.org:
status: Triaged → Fix Released
Revision history for this message
scizmeli (sa-cizmeli) wrote :

I am running OO version 3.01 installed from downloaded debs on ubuntu intrepid.

I edit a document at home. Update the version in the office through rsync. When at the office I open the document, it says :

"XXX is locked for editing by XXXX
Open document read only or open a copy of the document for editing."

I open it for editing and save it to replace the original file on disk. I obtain the following error :

Error saving the document Untitled1:
Object not accessible.
The object cannot be accessed
due to insufficient user rights.

The only way to continue to edit the document is to save it under another name. If I rename the file back to its original name after the re-editing, the error keeps coming back.

what to do? any ideas?

Revision history for this message
Thomas Kluyver (takluyver) wrote : Re: [Bug 257421] Re: Unclear error message when trying to save to a folder without write permission.

Scizmeli, check the user permissions of the office copy of the file using ls
-l. And if you have any further questions, please use the support part of
the site at: https://answers.launchpad.net/ubuntu (rather than here, which
is for providing information relevant to the bug described above). Thanks!

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