Powerpoints do not unblank after being blanked

Bug #1537609 reported by Dustin
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
OpenLP
Confirmed
Medium
Unassigned

Bug Description

My System Configuration:

Windows 10 Home
Open LP 2.2.1
Office 2013

Steps leading to the problem:

When I am showing a Powerpoint and I use the blank button, I am unable to get it out of blank. I push the blank button to blank the screen and then again to unblank it. Nothing happens. This only occurs when I use Powerpoints. It works find for verses, songs, media etc. I have to go pull the Powerpoint and click the unblank button to ever get it to show up again. I suspect it is a disconnect in communication betweeen Powerpoint and OpenLp. I have also tried Powerpoint Viewer and it still has the same effect. I have ended up using the show desktop button instead to "blank" the screen. I made the background black on the destop to appear the screen is blanked.

Revision history for this message
Tomas Groth (tomasgroth) wrote :

I cannot reproduce this on Win10, with PowerPoint 2013. Tried both 2.2.1 and 2.3.2 beta.
Also tried PowerPoint Viewer, but could not reproduce there either.
Could there be anything else I should know to reproduce this?

Changed in openlp:
status: New → Incomplete
Revision history for this message
Dustin (dustbull) wrote :

 I did install a number of trial versions of various presentation software. I uninstalled most of them. Maybe the problem lies not with OpenLp but with some of these other software products? I have also tried the portable version of OpenLp 2.2.1, but I still get the same effect.

Revision history for this message
Azaziah (suutari-olli) wrote :

I am able to re-produce this if I have PowerPoint running with any presentation opened at the same time.

Error: "An error occured in the Powerpoint integration and the presentation will be stopped." is triggered if PPT is blanked with Blank to desktop or Escape item and then resumed.

Win 8.1 / Trunk rev 2612 PPT 2013

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for OpenLP because there has been no activity for 60 days.]

Changed in openlp:
status: Incomplete → Expired
Tomas Groth (tomasgroth)
Changed in openlp:
status: Expired → Confirmed
Phill (phill-ridout)
Changed in openlp:
importance: Undecided → Low
importance: Low → Medium
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