Activity log for bug #1976204

Date Who What changed Old value New value Message
2022-05-30 03:00:21 Andy Chi bug added bug
2022-05-30 03:00:21 Andy Chi attachment added sosreport-ubuntu-XPS-9320-2022-05-27-ouxfyjg.tar.xz https://bugs.launchpad.net/bugs/1976204/+attachment/5593674/+files/sosreport-ubuntu-XPS-9320-2022-05-27-ouxfyjg.tar.xz
2022-05-30 03:05:49 Andy Chi bug added subscriber OEM Solutions Group: Engineers
2022-05-30 03:05:52 Andy Chi tags oem-priority originate-from-1967530 somerville
2022-05-30 03:08:12 Andy Chi oem-priority: status New Confirmed
2022-05-30 03:08:14 Andy Chi oem-priority: importance Undecided Critical
2022-05-30 03:08:16 Andy Chi oem-priority: assignee Andy Chi (andch)
2022-05-30 03:08:52 Kai-Chuan Hsieh tags oem-priority originate-from-1967530 somerville jellyfish-edge-staging oem-priority originate-from-1967530 somerville
2022-05-30 03:09:20 Andy Chi attachment added syslog.log.tar.gz https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1976204/+attachment/5593680/+files/syslog.log.tar.gz
2022-06-01 02:29:16 Andy Chi tags jellyfish-edge-staging oem-priority originate-from-1967530 somerville apport-collected jammy jellyfish-edge-staging oem-priority originate-from-1967530 somerville wayland-session
2022-06-01 02:29:18 Andy Chi description [Summary] The system will run into freeze if I connect the external monitor through DP/HDMI with dongle DA310 or Docking WD19TB [Steps to reproduce] 1. Attact DA310 or WD19TB to DUT 2. Cold Boot into OS 3. Plug the DP/HDMI cable to DA310 or WD19TB 4. Check the external monitor has signal 5. Click keyboard or move mouse to check system can work well [Expected result] System won't be freeze with external monitor. [Actual result] System will be freeze. It can be recovered after unplug the external monitor sometime. [gnome-shell stack trace] 五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: Overwriting existing binding of keysym 37 with keysym 37 (keycode 10). 五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: Overwriting existing binding of keysym 35 with keysym 35 (keycode e). 五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: Overwriting existing binding of keysym 33 with keysym 33 (keycode c). 五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' failed 五 27 22:12:55 ubuntu-XPS-9320 sudo[2916]: ubuntu : TTY=pts/2 ; PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg 五 27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session opened for user root(uid=0) by ubuntu(uid=1001) 五 27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session closed for user root 五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into JSAPI during the sweeping phase of GC. This is most likely caused by not destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but can also be caused by using the destroy(), dispose(), or remove() vfuncs. Because it would crash the application, it has been blocked and the JS callback not invoked. 五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 0x56156f8f04a0 == 五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 0x56156f8f04a0 == 五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was window-added on MetaWorkspace 0x56156f916640. 五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into JSAPI during the sweeping phase of GC. This is most likely caused by not destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but can also be caused by using the destroy(), dispose(), or remove() vfuncs. Because it would crash the application, it has been blocked and the JS callback not invoked. 五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was window-added on MetaWorkspace 0x56156f916640. 五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into JSAPI during the sweeping phase of GC. This is most likely caused by not destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but can also be caused by using the destroy(), dispose(), or remove() vfuncs. Because it would crash the application, it has been blocked and the JS callback not invoked. This system is using OLED (3456x2160) panel, and I can't reproduce this issue on FHD panel. [Summary] The system will run into freeze if I connect the external monitor through DP/HDMI with dongle DA310 or Docking WD19TB [Steps to reproduce] 1. Attact DA310 or WD19TB to DUT 2. Cold Boot into OS 3. Plug the DP/HDMI cable to DA310 or WD19TB 4. Check the external monitor has signal 5. Click keyboard or move mouse to check system can work well [Expected result] System won't be freeze with external monitor. [Actual result] System will be freeze. It can be recovered after unplug the external monitor sometime. [gnome-shell stack trace] 五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: Overwriting existing binding of keysym 37 with keysym 37 (keycode 10). 五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: Overwriting existing binding of keysym 35 with keysym 35 (keycode e). 五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: Overwriting existing binding of keysym 33 with keysym 33 (keycode c). 五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' failed 五 27 22:12:55 ubuntu-XPS-9320 sudo[2916]: ubuntu : TTY=pts/2 ; PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg 五 27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session opened for user root(uid=0) by ubuntu(uid=1001) 五 27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session closed for user root 五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into JSAPI during the sweeping phase of GC. This is most likely caused by not destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but can also be caused by using the destroy(), dispose(), or remove() vfuncs. Because it would crash the application, it has been blocked and the JS callback not invoked. 五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 0x56156f8f04a0 == 五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 0x56156f8f04a0 == 五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was window-added on MetaWorkspace 0x56156f916640. 五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into JSAPI during the sweeping phase of GC. This is most likely caused by not destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but can also be caused by using the destroy(), dispose(), or remove() vfuncs. Because it would crash the application, it has been blocked and the JS callback not invoked. 五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was window-added on MetaWorkspace 0x56156f916640. 五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into JSAPI during the sweeping phase of GC. This is most likely caused by not destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but can also be caused by using the destroy(), dispose(), or remove() vfuncs. Because it would crash the application, it has been blocked and the JS callback not invoked. This system is using OLED (3456x2160) panel, and I can't reproduce this issue on FHD panel. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 22.04 InstallationDate: Installed on 2022-03-17 (75 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313) Package: gnome-shell 42.1-0ubuntu0.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35 RelatedPackageVersions: mutter-common 42.0-3ubuntu2 Tags: jammy wayland-session Uname: Linux 5.15.0-35-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True
2022-06-01 02:29:19 Andy Chi attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1976204/+attachment/5594174/+files/Dependencies.txt
2022-06-01 02:29:22 Andy Chi attachment added GsettingsChanges.txt https://bugs.launchpad.net/bugs/1976204/+attachment/5594175/+files/GsettingsChanges.txt
2022-06-01 02:29:24 Andy Chi attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1976204/+attachment/5594176/+files/ProcCpuinfoMinimal.txt
2022-06-01 02:29:35 Andy Chi attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1976204/+attachment/5594177/+files/ProcEnviron.txt
2022-06-01 02:29:38 Andy Chi attachment added ShellJournal.txt https://bugs.launchpad.net/bugs/1976204/+attachment/5594178/+files/ShellJournal.txt
2022-06-01 07:07:52 Andy Chi bug task added gnome-shell-extension-desktop-icons-ng (Ubuntu)
2022-06-03 15:26:43 Marco Trevisan (Treviño) bug added subscriber Marco Trevisan (Treviño)
2022-06-06 08:43:50 Andy Chi attachment added 20220606-gnome-shell.log.tar.gz https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1976204/+attachment/5595044/+files/20220606-gnome-shell.log.tar.gz
2022-06-06 13:09:24 Andy Chi attachment added gnome-shell-stack-trace-202206062108.tar.gz https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1976204/+attachment/5595073/+files/gnome-shell-stack-trace-202206062108.tar.gz
2022-06-07 16:53:21 Marco Trevisan (Treviño) bug task added mutter (Ubuntu)
2022-06-08 05:19:28 Andy Chi description [Summary] The system will run into freeze if I connect the external monitor through DP/HDMI with dongle DA310 or Docking WD19TB [Steps to reproduce] 1. Attact DA310 or WD19TB to DUT 2. Cold Boot into OS 3. Plug the DP/HDMI cable to DA310 or WD19TB 4. Check the external monitor has signal 5. Click keyboard or move mouse to check system can work well [Expected result] System won't be freeze with external monitor. [Actual result] System will be freeze. It can be recovered after unplug the external monitor sometime. [gnome-shell stack trace] 五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: Overwriting existing binding of keysym 37 with keysym 37 (keycode 10). 五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: Overwriting existing binding of keysym 35 with keysym 35 (keycode e). 五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: Overwriting existing binding of keysym 33 with keysym 33 (keycode c). 五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' failed 五 27 22:12:55 ubuntu-XPS-9320 sudo[2916]: ubuntu : TTY=pts/2 ; PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg 五 27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session opened for user root(uid=0) by ubuntu(uid=1001) 五 27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session closed for user root 五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into JSAPI during the sweeping phase of GC. This is most likely caused by not destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but can also be caused by using the destroy(), dispose(), or remove() vfuncs. Because it would crash the application, it has been blocked and the JS callback not invoked. 五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 0x56156f8f04a0 == 五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 0x56156f8f04a0 == 五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was window-added on MetaWorkspace 0x56156f916640. 五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into JSAPI during the sweeping phase of GC. This is most likely caused by not destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but can also be caused by using the destroy(), dispose(), or remove() vfuncs. Because it would crash the application, it has been blocked and the JS callback not invoked. 五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was window-added on MetaWorkspace 0x56156f916640. 五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into JSAPI during the sweeping phase of GC. This is most likely caused by not destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but can also be caused by using the destroy(), dispose(), or remove() vfuncs. Because it would crash the application, it has been blocked and the JS callback not invoked. This system is using OLED (3456x2160) panel, and I can't reproduce this issue on FHD panel. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 22.04 InstallationDate: Installed on 2022-03-17 (75 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313) Package: gnome-shell 42.1-0ubuntu0.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35 RelatedPackageVersions: mutter-common 42.0-3ubuntu2 Tags: jammy wayland-session Uname: Linux 5.15.0-35-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True [Summary] The system will run into freeze if I connect the external monitor through DP/HDMI with dongle DA310 or Docking WD19TB [Steps to reproduce] 1. Attact DA310 or WD19TB to DUT 2. Cold Boot into OS 3. Plug the DP/HDMI cable to DA310 or WD19TB 4. Check the external monitor has signal 5. Click keyboard or move mouse to check system can work well [Expected result] System won't be freeze with external monitor. [Actual result] Screen will freeze, but ssh can still reach out DUT. Keyboard and mouse don't work during the screen freeze. It can be recovered after unplug the external monitor sometime. [gnome-shell stack trace]  五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).  五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: Overwriting existing binding of keysym 35 with keysym 35 (keycode e).  五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: Overwriting existing binding of keysym 33 with keysym 33 (keycode c).  五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' failed  五 27 22:12:55 ubuntu-XPS-9320 sudo[2916]: ubuntu : TTY=pts/2 ; PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg  五 27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session opened for user root(uid=0) by ubuntu(uid=1001)  五 27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session closed for user root  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into JSAPI during the sweeping phase of GC. This is most likely caused by not destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but can also be caused by using the destroy(), dispose(), or remove() vfuncs. Because it would crash the application, it has been blocked and the JS callback not invoked.  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 0x56156f8f04a0 ==  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 0x56156f8f04a0 ==  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was window-added on MetaWorkspace 0x56156f916640.  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into JSAPI during the sweeping phase of GC. This is most likely caused by not destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but can also be caused by using the destroy(), dispose(), or remove() vfuncs. Because it would crash the application, it has been blocked and the JS callback not invoked.  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was window-added on MetaWorkspace 0x56156f916640.  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into JSAPI during the sweeping phase of GC. This is most likely caused by not destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but can also be caused by using the destroy(), dispose(), or remove() vfuncs. Because it would crash the application, it has been blocked and the JS callback not invoked. This system is using OLED (3456x2160) panel, and I can't reproduce this issue on FHD panel. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 22.04 InstallationDate: Installed on 2022-03-17 (75 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313) Package: gnome-shell 42.1-0ubuntu0.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35 RelatedPackageVersions: mutter-common 42.0-3ubuntu2 Tags: jammy wayland-session Uname: Linux 5.15.0-35-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True
2022-06-08 14:33:34 Zorro Zhang bug added subscriber Zorro Zhang
2022-06-09 06:48:47 Daniel van Vugt summary system freeze and gnome-shell reports multiple stack trace System freeze
2022-06-09 06:49:38 Daniel van Vugt bug added subscriber Daniel van Vugt
2022-06-09 07:44:59 Andy Chi summary System freeze Screen freeze
2022-06-10 04:32:52 Andy Chi attachment added dpkg.txt https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1976204/+attachment/5596187/+files/dpkg.txt
2022-06-16 06:57:19 Andy Chi attachment added sosreport-ubuntu-XPS-13-9310-2022-06-16-cypwmhe.tar.xz https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1976204/+attachment/5597653/+files/sosreport-ubuntu-XPS-13-9310-2022-06-16-cypwmhe.tar.xz
2022-06-16 08:33:26 Andy Chi attachment added gnome-shell-enable-mutter-20220616.log https://bugs.launchpad.net/oem-priority/+bug/1976204/+attachment/5597671/+files/gnome-shell-enable-mutter-20220616.log
2022-06-17 02:36:14 Kai-Chuan Hsieh bug watch added https://gitlab.freedesktop.org/drm/intel/-/issues/6101
2022-06-17 02:57:22 Daniel van Vugt summary Screen freeze Screen freeze if a 4K monitor is added to a 4K laptop while DING is active
2022-06-17 02:57:43 Daniel van Vugt gnome-shell (Ubuntu): importance Undecided High
2022-06-17 02:57:45 Daniel van Vugt mutter (Ubuntu): importance Undecided High
2022-06-17 02:57:47 Daniel van Vugt gnome-shell-extension-desktop-icons-ng (Ubuntu): importance Undecided High
2022-06-17 07:46:09 Rex Tsai bug added subscriber Rex Tsai
2022-06-21 09:51:34 Daniel van Vugt gnome-shell (Ubuntu): assignee Daniel van Vugt (vanvugt)
2022-06-21 09:51:37 Daniel van Vugt mutter (Ubuntu): assignee Daniel van Vugt (vanvugt)
2022-06-21 09:51:40 Daniel van Vugt gnome-shell (Ubuntu): status New In Progress
2022-06-21 09:51:43 Daniel van Vugt mutter (Ubuntu): status New In Progress
2022-06-21 13:04:41 Andy Chi attachment added gnome-shell-20220621.log https://bugs.launchpad.net/oem-priority/+bug/1976204/+attachment/5598650/+files/gnome-shell-20220621.log
2022-06-22 08:57:23 Daniel van Vugt bug task deleted gnome-shell-extension-desktop-icons-ng (Ubuntu)
2022-06-22 08:59:18 Daniel van Vugt summary Screen freeze if a 4K monitor is added to a 4K laptop while DING is active Screen freeze and high CPU when a second monitor of different scaling factor is attached (but only if DING is active)
2022-06-23 10:11:01 Daniel van Vugt bug task added gnome-shell-extension-desktop-icons-ng (Ubuntu)
2022-06-23 10:11:08 Daniel van Vugt gnome-shell-extension-desktop-icons-ng (Ubuntu): status New Opinion
2022-06-23 10:11:11 Daniel van Vugt gnome-shell-extension-desktop-icons-ng (Ubuntu): assignee Daniel van Vugt (vanvugt)
2022-06-23 11:14:07 Daniel van Vugt gnome-shell-extension-desktop-icons-ng (Ubuntu): status Opinion In Progress
2022-06-23 11:14:10 Daniel van Vugt gnome-shell-extension-desktop-icons-ng (Ubuntu): importance Undecided High
2022-06-23 12:05:24 Daniel van Vugt bug task deleted gnome-shell (Ubuntu)
2022-06-27 02:59:05 Andy Chi attachment added 20220627-gnome-shell.log.tar.gz https://bugs.launchpad.net/oem-priority/+bug/1976204/+attachment/5599910/+files/20220627-gnome-shell.log.tar.gz
2022-06-27 08:39:27 Daniel van Vugt tags apport-collected jammy jellyfish-edge-staging oem-priority originate-from-1967530 somerville wayland-session apport-collected fixed-in-ding-47 fixed-upstream jammy jellyfish-edge-staging oem-priority originate-from-1967530 somerville wayland-session
2022-06-27 08:39:39 Daniel van Vugt gnome-shell-extension-desktop-icons-ng (Ubuntu): status In Progress Fix Committed
2022-06-27 09:30:05 Daniel van Vugt bug watch added https://gitlab.gnome.org/GNOME/mutter/-/issues/2333
2022-06-27 09:30:05 Daniel van Vugt bug task added mutter
2022-06-27 09:39:53 Bug Watch Updater mutter: status Unknown New
2022-06-28 12:48:39 Jeremy Bícha nominated for series Ubuntu Jammy
2022-06-28 12:48:39 Jeremy Bícha bug task added mutter (Ubuntu Jammy)
2022-06-28 12:48:39 Jeremy Bícha bug task added gnome-shell-extension-desktop-icons-ng (Ubuntu Jammy)
2022-06-28 12:48:50 Jeremy Bícha gnome-shell-extension-desktop-icons-ng (Ubuntu Jammy): status New Triaged
2022-06-28 12:48:52 Jeremy Bícha gnome-shell-extension-desktop-icons-ng (Ubuntu Jammy): importance Undecided High
2022-06-28 12:49:02 Jeremy Bícha gnome-shell-extension-desktop-icons-ng (Ubuntu Jammy): assignee Sergio Costas (rastersoft-gmail)
2022-06-28 13:11:45 Jeremy Bícha bug task deleted mutter (Ubuntu Jammy)
2022-06-28 13:11:53 Jeremy Bícha gnome-shell-extension-desktop-icons-ng (Ubuntu Jammy): status Triaged In Progress
2022-06-28 13:16:09 Jeremy Bícha description [Summary] The system will run into freeze if I connect the external monitor through DP/HDMI with dongle DA310 or Docking WD19TB [Steps to reproduce] 1. Attact DA310 or WD19TB to DUT 2. Cold Boot into OS 3. Plug the DP/HDMI cable to DA310 or WD19TB 4. Check the external monitor has signal 5. Click keyboard or move mouse to check system can work well [Expected result] System won't be freeze with external monitor. [Actual result] Screen will freeze, but ssh can still reach out DUT. Keyboard and mouse don't work during the screen freeze. It can be recovered after unplug the external monitor sometime. [gnome-shell stack trace]  五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).  五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: Overwriting existing binding of keysym 35 with keysym 35 (keycode e).  五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: Overwriting existing binding of keysym 33 with keysym 33 (keycode c).  五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' failed  五 27 22:12:55 ubuntu-XPS-9320 sudo[2916]: ubuntu : TTY=pts/2 ; PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg  五 27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session opened for user root(uid=0) by ubuntu(uid=1001)  五 27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session closed for user root  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into JSAPI during the sweeping phase of GC. This is most likely caused by not destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but can also be caused by using the destroy(), dispose(), or remove() vfuncs. Because it would crash the application, it has been blocked and the JS callback not invoked.  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 0x56156f8f04a0 ==  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 0x56156f8f04a0 ==  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was window-added on MetaWorkspace 0x56156f916640.  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into JSAPI during the sweeping phase of GC. This is most likely caused by not destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but can also be caused by using the destroy(), dispose(), or remove() vfuncs. Because it would crash the application, it has been blocked and the JS callback not invoked.  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was window-added on MetaWorkspace 0x56156f916640.  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into JSAPI during the sweeping phase of GC. This is most likely caused by not destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but can also be caused by using the destroy(), dispose(), or remove() vfuncs. Because it would crash the application, it has been blocked and the JS callback not invoked. This system is using OLED (3456x2160) panel, and I can't reproduce this issue on FHD panel. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 22.04 InstallationDate: Installed on 2022-03-17 (75 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313) Package: gnome-shell 42.1-0ubuntu0.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35 RelatedPackageVersions: mutter-common 42.0-3ubuntu2 Tags: jammy wayland-session Uname: Linux 5.15.0-35-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True [Summary] The system will run into freeze if I connect the external monitor through DP/HDMI with dongle DA310 or Docking WD19TB [Steps to reproduce] 1. Attact DA310 or WD19TB to DUT 2. Cold Boot into OS 3. Plug the DP/HDMI cable to DA310 or WD19TB 4. Check the external monitor has signal 5. Click keyboard or move mouse to check system can work well [Expected result] System won't be freeze with external monitor. [Actual result] Screen will freeze, but ssh can still reach out DUT. Keyboard and mouse don't work during the screen freeze. It can be recovered after unplug the external monitor sometime. [gnome-shell stack trace]  五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).  五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: Overwriting existing binding of keysym 35 with keysym 35 (keycode e).  五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: Overwriting existing binding of keysym 33 with keysym 33 (keycode c).  五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' failed  五 27 22:12:55 ubuntu-XPS-9320 sudo[2916]: ubuntu : TTY=pts/2 ; PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg  五 27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session opened for user root(uid=0) by ubuntu(uid=1001)  五 27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session closed for user root  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into JSAPI during the sweeping phase of GC. This is most likely caused by not destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but can also be caused by using the destroy(), dispose(), or remove() vfuncs. Because it would crash the application, it has been blocked and the JS callback not invoked.  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 0x56156f8f04a0 ==  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 0x56156f8f04a0 ==  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was window-added on MetaWorkspace 0x56156f916640.  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into JSAPI during the sweeping phase of GC. This is most likely caused by not destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but can also be caused by using the destroy(), dispose(), or remove() vfuncs. Because it would crash the application, it has been blocked and the JS callback not invoked.  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was window-added on MetaWorkspace 0x56156f916640.  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into JSAPI during the sweeping phase of GC. This is most likely caused by not destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but can also be caused by using the destroy(), dispose(), or remove() vfuncs. Because it would crash the application, it has been blocked and the JS callback not invoked. This system is using OLED (3456x2160) panel, and I can't reproduce this issue on FHD panel. [What could go wrong] This 2 line bugfix maximizes the desktop icons window avoiding an infinite loop. This is a workaround for an apparent bug in mutter but fixing mutter is much more complicated. The Desktop Icons NG GNOME Shell extension is enabled by default on Ubuntu 22.04 LTS so a bug here could make desktops unusable. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 22.04 InstallationDate: Installed on 2022-03-17 (75 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313) Package: gnome-shell 42.1-0ubuntu0.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35 RelatedPackageVersions: mutter-common 42.0-3ubuntu2 Tags: jammy wayland-session Uname: Linux 5.15.0-35-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True
2022-06-28 15:51:01 Brian Murray gnome-shell-extension-desktop-icons-ng (Ubuntu Jammy): status In Progress Fix Committed
2022-06-28 15:51:02 Brian Murray bug added subscriber Ubuntu Stable Release Updates Team
2022-06-28 15:51:04 Brian Murray bug added subscriber SRU Verification
2022-06-28 15:51:10 Brian Murray tags apport-collected fixed-in-ding-47 fixed-upstream jammy jellyfish-edge-staging oem-priority originate-from-1967530 somerville wayland-session apport-collected fixed-in-ding-47 fixed-upstream jammy jellyfish-edge-staging oem-priority originate-from-1967530 somerville verification-needed verification-needed-jammy wayland-session
2022-06-28 18:59:17 Launchpad Janitor gnome-shell-extension-desktop-icons-ng (Ubuntu): status Fix Committed Fix Released
2022-06-29 03:46:26 Andy Chi tags apport-collected fixed-in-ding-47 fixed-upstream jammy jellyfish-edge-staging oem-priority originate-from-1967530 somerville verification-needed verification-needed-jammy wayland-session apport-collected fixed-in-ding-47 fixed-upstream jammy jellyfish-edge-staging oem-priority originate-from-1967530 somerville verification-done verification-done-jammy wayland-session
2022-07-04 05:10:07 Yuan-Chen Cheng description [Summary] The system will run into freeze if I connect the external monitor through DP/HDMI with dongle DA310 or Docking WD19TB [Steps to reproduce] 1. Attact DA310 or WD19TB to DUT 2. Cold Boot into OS 3. Plug the DP/HDMI cable to DA310 or WD19TB 4. Check the external monitor has signal 5. Click keyboard or move mouse to check system can work well [Expected result] System won't be freeze with external monitor. [Actual result] Screen will freeze, but ssh can still reach out DUT. Keyboard and mouse don't work during the screen freeze. It can be recovered after unplug the external monitor sometime. [gnome-shell stack trace]  五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).  五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: Overwriting existing binding of keysym 35 with keysym 35 (keycode e).  五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: Overwriting existing binding of keysym 33 with keysym 33 (keycode c).  五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' failed  五 27 22:12:55 ubuntu-XPS-9320 sudo[2916]: ubuntu : TTY=pts/2 ; PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg  五 27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session opened for user root(uid=0) by ubuntu(uid=1001)  五 27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session closed for user root  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into JSAPI during the sweeping phase of GC. This is most likely caused by not destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but can also be caused by using the destroy(), dispose(), or remove() vfuncs. Because it would crash the application, it has been blocked and the JS callback not invoked.  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 0x56156f8f04a0 ==  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 0x56156f8f04a0 ==  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was window-added on MetaWorkspace 0x56156f916640.  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into JSAPI during the sweeping phase of GC. This is most likely caused by not destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but can also be caused by using the destroy(), dispose(), or remove() vfuncs. Because it would crash the application, it has been blocked and the JS callback not invoked.  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was window-added on MetaWorkspace 0x56156f916640.  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into JSAPI during the sweeping phase of GC. This is most likely caused by not destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but can also be caused by using the destroy(), dispose(), or remove() vfuncs. Because it would crash the application, it has been blocked and the JS callback not invoked. This system is using OLED (3456x2160) panel, and I can't reproduce this issue on FHD panel. [What could go wrong] This 2 line bugfix maximizes the desktop icons window avoiding an infinite loop. This is a workaround for an apparent bug in mutter but fixing mutter is much more complicated. The Desktop Icons NG GNOME Shell extension is enabled by default on Ubuntu 22.04 LTS so a bug here could make desktops unusable. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 22.04 InstallationDate: Installed on 2022-03-17 (75 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313) Package: gnome-shell 42.1-0ubuntu0.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35 RelatedPackageVersions: mutter-common 42.0-3ubuntu2 Tags: jammy wayland-session Uname: Linux 5.15.0-35-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True [Summary] The system will run into freeze if I connect the external monitor through DP/HDMI with dongle DA310 or Docking WD19TB Per further check, it will freeze only if the built-in and external display has different scale factors. [Steps to reproduce] 1. Attact DA310 or WD19TB to DUT 2. Cold Boot into OS 3. Plug the DP/HDMI cable to DA310 or WD19TB 4. Check the external monitor has signal 5. Click keyboard or move mouse to check system can work well [Expected result] System won't be freeze with external monitor. [Actual result] Screen will freeze, but ssh can still reach out DUT. Keyboard and mouse don't work during the screen freeze. It can be recovered after unplug the external monitor sometime. [gnome-shell stack trace]  五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).  五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: Overwriting existing binding of keysym 35 with keysym 35 (keycode e).  五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: Window manager warning: Overwriting existing binding of keysym 33 with keysym 33 (keycode c).  五 27 22:12:31 ubuntu-XPS-9320 gnome-shell[1998]: meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' failed  五 27 22:12:55 ubuntu-XPS-9320 sudo[2916]: ubuntu : TTY=pts/2 ; PWD=/home/ubuntu ; USER=root ; COMMAND=/usr/bin/dmesg  五 27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session opened for user root(uid=0) by ubuntu(uid=1001)  五 27 22:12:55 ubuntu-XPS-9320 sudo[2916]: pam_unix(sudo:session): session closed for user root  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into JSAPI during the sweeping phase of GC. This is most likely caused by not destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but can also be caused by using the destroy(), dispose(), or remove() vfuncs. Because it would crash the application, it has been blocked and the JS callback not invoked.  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 0x56156f8f04a0 ==  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: == Stack trace for context 0x56156f8f04a0 ==  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was window-added on MetaWorkspace 0x56156f916640.  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into JSAPI during the sweeping phase of GC. This is most likely caused by not destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but can also be caused by using the destroy(), dispose(), or remove() vfuncs. Because it would crash the application, it has been blocked and the JS callback not invoked.  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: The offending signal was window-added on MetaWorkspace 0x56156f916640.  五 27 22:12:56 ubuntu-XPS-9320 gnome-shell[1998]: Attempting to call back into JSAPI during the sweeping phase of GC. This is most likely caused by not destroying a Clutter actor or Gtk+ widget with ::destroy signals connected, but can also be caused by using the destroy(), dispose(), or remove() vfuncs. Because it would crash the application, it has been blocked and the JS callback not invoked. This system is using OLED (3456x2160) panel, and I can't reproduce this issue on FHD panel. [What could go wrong] This 2 line bugfix maximizes the desktop icons window avoiding an infinite loop. This is a workaround for an apparent bug in mutter but fixing mutter is much more complicated. The Desktop Icons NG GNOME Shell extension is enabled by default on Ubuntu 22.04 LTS so a bug here could make desktops unusable. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 22.04 InstallationDate: Installed on 2022-03-17 (75 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220313) Package: gnome-shell 42.1-0ubuntu0.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.15.0-35.36-generic 5.15.35 RelatedPackageVersions: mutter-common 42.0-3ubuntu2 Tags: jammy wayland-session Uname: Linux 5.15.0-35-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True
2022-07-05 19:52:42 Launchpad Janitor gnome-shell-extension-desktop-icons-ng (Ubuntu Jammy): status Fix Committed Fix Released
2022-07-05 19:52:47 Brian Murray removed subscriber Ubuntu Stable Release Updates Team
2022-07-06 06:31:55 Andy Chi oem-priority: status Confirmed Fix Committed
2022-07-13 07:46:54 Daniel van Vugt mutter (Ubuntu): assignee Daniel van Vugt (vanvugt)
2022-07-13 07:46:57 Daniel van Vugt mutter (Ubuntu): importance High Medium
2022-07-13 07:47:00 Daniel van Vugt mutter (Ubuntu): status In Progress Triaged
2022-09-06 08:19:41 Daniel van Vugt tags apport-collected fixed-in-ding-47 fixed-upstream jammy jellyfish-edge-staging oem-priority originate-from-1967530 somerville verification-done verification-done-jammy wayland-session apport-collected fixed-in-ding-47 jammy jellyfish-edge-staging oem-priority originate-from-1967530 somerville verification-done verification-done-jammy wayland-session
2023-06-17 05:12:12 Andy Chi oem-priority: status Fix Committed Fix Released