Memory slot manquant/incorrect - ocs 2.1.1.1

Bug #1349446 reported by p.deprey@linkbynet.com
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
OCS Inventory: Windows Agent
In Progress
Medium
Didier Liroulet

Bug Description

Bonjour,

Nous constatons sur un serveur physique que la quantité de mémoire remontée est incorrecte:

En effet, la fiche de l’équipement indique 11 entrées:

Caption Description Capacity (MB) Purpose Type Speed Slot number Serial number
System Memory PROC 1 DIMM 1D (Single-bit ECC) 8192 System Memory DDR3 1333 1 PROC 1 DIMM 1D
System Memory PROC 1 DIMM 2A (Single-bit ECC) 8192 System Memory DDR3 1333 2 PROC 1 DIMM 2A
System Memory PROC 1 DIMM 3E (Single-bit ECC) 0 System Memory Empty slot 0 3
System Memory PROC 1 DIMM 4B (Single-bit ECC) 0 System Memory Empty slot 0 4
System Memory PROC 1 DIMM 5F (Single-bit ECC) 0 System Memory Empty slot 0 5
System Memory PROC 1 DIMM 6C (Single-bit ECC) 0 System Memory Empty slot 0 6
System Memory PROC 2 DIMM 2A (Single-bit ECC) 8192 System Memory DDR3 1333 8 PROC 2 DIMM 2A
System Memory PROC 2 DIMM 3E (Single-bit ECC) 0 System Memory Empty slot 0 9
System Memory PROC 2 DIMM 4B (Single-bit ECC) 0 System Memory Empty slot 0 10
System Memory PROC 2 DIMM 5F (Single-bit ECC) 0 System Memory Empty slot 0 11
System Memory PROC 2 DIMM 6C (Single-bit ECC) 0 System Memory Empty slot 0 12

Dans la liste, il manque le "slot number" 7 ou se trouve une 4ème barrette de 8Go

En allant plus loin, le XML sur le serveur est présenté de la manière suivante:

<MEMORIES>
            <CAPTION>System Memory</CAPTION>
            <DESCRIPTION>PROC 1 DIMM 1D (Single-bit ECC)</DESCRIPTION>
            <CAPACITY>8192</CAPACITY>
            <PURPOSE>System Memory</PURPOSE>
            <TYPE>DDR3</TYPE>
            <SPEED>1333</SPEED>
            <NUMSLOTS>1</NUMSLOTS>
            <SERIALNUMBER>PROC 1 DIMM 1D</SERIALNUMBER>
        </MEMORIES>
        <MEMORIES>
            <CAPTION>System Memory</CAPTION>
            <DESCRIPTION>PROC 1 DIMM 2A (Single-bit ECC)</DESCRIPTION>
            <CAPACITY>8192</CAPACITY>
            <PURPOSE>System Memory</PURPOSE>
            <TYPE>DDR3</TYPE>
            <SPEED>1333</SPEED>
            <NUMSLOTS>2</NUMSLOTS>
            <SERIALNUMBER>PROC 1 DIMM 2A</SERIALNUMBER>
        </MEMORIES>
        <MEMORIES>
            <CAPTION>System Memory</CAPTION>
            <DESCRIPTION>PROC 1 DIMM 3E (Single-bit ECC)</DESCRIPTION>
            <CAPACITY>0</CAPACITY>
            <PURPOSE>System Memory</PURPOSE>
            <TYPE>Empty slot</TYPE>
            <SPEED>0</SPEED>
            <NUMSLOTS>3</NUMSLOTS>
            <SERIALNUMBER />
        </MEMORIES>
        <MEMORIES>
            <CAPTION>System Memory</CAPTION>
            <DESCRIPTION>PROC 1 DIMM 4B (Single-bit ECC)</DESCRIPTION>
            <CAPACITY>0</CAPACITY>
            <PURPOSE>System Memory</PURPOSE>
            <TYPE>Empty slot</TYPE>
            <SPEED>0</SPEED>
            <NUMSLOTS>4</NUMSLOTS>
            <SERIALNUMBER />
        </MEMORIES>
        <MEMORIES>
            <CAPTION>System Memory</CAPTION>
            <DESCRIPTION>PROC 1 DIMM 5F (Single-bit ECC)</DESCRIPTION>
            <CAPACITY>0</CAPACITY>
            <PURPOSE>System Memory</PURPOSE>
            <TYPE>Empty slot</TYPE>
            <SPEED>0</SPEED>
            <NUMSLOTS>5</NUMSLOTS>
            <SERIALNUMBER />
        </MEMORIES>
        <MEMORIES>
            <CAPTION>System Memory</CAPTION>
            <DESCRIPTION>PROC 1 DIMM 6C (Single-bit ECC)</DESCRIPTION>
            <CAPACITY>0</CAPACITY>
            <PURPOSE>System Memory</PURPOSE>
            <TYPE>Empty slot</TYPE>
            <SPEED>0</SPEED>
            <NUMSLOTS>6</NUMSLOTS>
            <SERIALNUMBER />
        </MEMORIES>
        <MEMORIES>
            <CAPTION>System Memory</CAPTION>
            <DESCRIPTION>PROC 2 DIMM 2A (Single-bit ECC)</DESCRIPTION>
            <CAPACITY>8192</CAPACITY>
            <PURPOSE>System Memory</PURPOSE>
            <TYPE>DDR3</TYPE>
            <SPEED>1333</SPEED>
            <NUMSLOTS>8</NUMSLOTS>
            <SERIALNUMBER>PROC 2 DIMM 2A</SERIALNUMBER>
        </MEMORIES>
        <MEMORIES>
            <CAPTION />
            <DESCRIPTION>PROC 2 DIMM 2A</DESCRIPTION>
            <CAPACITY>8192</CAPACITY>
            <PURPOSE />
            <TYPE>DDR3</TYPE>
            <SPEED>1333</SPEED>
            <NUMSLOTS>8</NUMSLOTS>
            <SERIALNUMBER>PROC 2 DIMM 2A</SERIALNUMBER>
        </MEMORIES>
        <MEMORIES>
            <CAPTION>System Memory</CAPTION>
            <DESCRIPTION>PROC 2 DIMM 3E (Single-bit ECC)</DESCRIPTION>
            <CAPACITY>0</CAPACITY>
            <PURPOSE>System Memory</PURPOSE>
            <TYPE>Empty slot</TYPE>
            <SPEED>0</SPEED>
            <NUMSLOTS>9</NUMSLOTS>
            <SERIALNUMBER />
        </MEMORIES>
        <MEMORIES>
            <CAPTION>System Memory</CAPTION>
            <DESCRIPTION>PROC 2 DIMM 4B (Single-bit ECC)</DESCRIPTION>
            <CAPACITY>0</CAPACITY>
            <PURPOSE>System Memory</PURPOSE>
            <TYPE>Empty slot</TYPE>
            <SPEED>0</SPEED>
            <NUMSLOTS>10</NUMSLOTS>
            <SERIALNUMBER />
        </MEMORIES>
        <MEMORIES>
            <CAPTION>System Memory</CAPTION>
            <DESCRIPTION>PROC 2 DIMM 5F (Single-bit ECC)</DESCRIPTION>
            <CAPACITY>0</CAPACITY>
            <PURPOSE>System Memory</PURPOSE>
            <TYPE>Empty slot</TYPE>
            <SPEED>0</SPEED>
            <NUMSLOTS>11</NUMSLOTS>
            <SERIALNUMBER />
        </MEMORIES>
        <MEMORIES>
            <CAPTION>System Memory</CAPTION>
            <DESCRIPTION>PROC 2 DIMM 6C (Single-bit ECC)</DESCRIPTION>
            <CAPACITY>0</CAPACITY>
            <PURPOSE>System Memory</PURPOSE>
            <TYPE>Empty slot</TYPE>
            <SPEED>0</SPEED>
            <NUMSLOTS>12</NUMSLOTS>
            <SERIALNUMBER />
        </MEMORIES>

On peut constater que le slot 8 est affiché deux fois:
               - l'un avec <PURPOSE>System Memory</PURPOSE> et <DESCRIPTION>PROC 2 DIMM 2A (Single-bit ECC)</DESCRIPTION>
               - l'autre avec <PURPOSE /> et <DESCRIPTION>PROC 2 DIMM 2A</DESCRIPTION>

Enfin le log SYSINFO ne semble pas présenter ce problème:

getMemory...
  <Physical: 34349625344 bytes><Swap: 85887324160 bytes>
 OK
DMI GetMemorySlots: Trying to find DMI Structure type 17...
  <Caption: ><Description: PROC 1 DIMM 1D><Slot: 1><Capacity: 8192><Speed: 1333><Type: DDR3><S/N: PROC 1 DIMM 1D>
  <Caption: ><Description: PROC 1 DIMM 2A><Slot: 2><Capacity: 8192><Speed: 1333><Type: DDR3><S/N: PROC 1 DIMM 2A>
  <Caption: ><Description: PROC 1 DIMM 3E><Slot: 3><Capacity: 0><Speed: 0><Type: DDR3><S/N: >
  <Caption: ><Description: PROC 1 DIMM 4B><Slot: 4><Capacity: 0><Speed: 0><Type: DDR3><S/N: >
  <Caption: ><Description: PROC 1 DIMM 5F><Slot: 5><Capacity: 0><Speed: 0><Type: DDR3><S/N: >
  <Caption: ><Description: PROC 1 DIMM 6C><Slot: 6><Capacity: 0><Speed: 0><Type: DDR3><S/N: >
  <Caption: ><Description: PROC 2 DIMM 1D><Slot: 7><Capacity: 8192><Speed: 1333><Type: DDR3><S/N: PROC 2 DIMM 1D>
  <Caption: ><Description: PROC 2 DIMM 2A><Slot: 8><Capacity: 8192><Speed: 1333><Type: DDR3><S/N: PROC 2 DIMM 2A>
  <Caption: ><Description: PROC 2 DIMM 3E><Slot: 9><Capacity: 0><Speed: 0><Type: DDR3><S/N: >
  <Caption: ><Description: PROC 2 DIMM 4B><Slot: 10><Capacity: 0><Speed: 0><Type: DDR3><S/N: >
  <Caption: ><Description: PROC 2 DIMM 5F><Slot: 11><Capacity: 0><Speed: 0><Type: DDR3><S/N: >
  <Caption: ><Description: PROC 2 DIMM 6C><Slot: 12><Capacity: 0><Speed: 0><Type: DDR3><S/N: >
 OK (12 objects)
DMI GetMemorySlots: Trying to find DMI Structure type 16...
 OK (12 objects updated)

Pouvez-vous corriger ce problème?

Cordialement,

Pierre.

Changed in ocsinventory-windows-agent:
assignee: nobody → Didier Liroulet (dliroulet)
importance: Undecided → Medium
status: New → In Progress
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.