Nvidia

10de:0dda [Lenovo ThinkPad W520] Desktop is distorted after update to 331.113

Bug #1401434 reported by Tantibus Vulgaris on 2014-12-11

This bug affects 10 people

Affects		Status	Importance	Assigned to	Milestone
	Nvidia	New	Undecided	Unassigned
	nvidia-graphics-drivers-331-updates (Ubuntu)	Incomplete	Low	Unassigned

Bug Description

After upgrading to 331.113 I have experienced distorted desktop. I have also experienced the same problem after trying to upgrade to 14.10 and that's why I've reverted to backup of 14.04.

I is quite strange. Unity controls are ok. I.e. Dash and panel on top look ok. But desktop itself and application windows are stretched to multi-monitor setup. If I arrange monitors side by side, desktop and applications are distorted horizontally. If I arrange them top to bottom, desktop is distorted vertically.

It is interesting, that even screenshot is taken "as is", i.e. showing distortion.

On my current setup I have Dash on both (or three) screens and top panel repeating. In the screenshot with distortion, however, there's only one Dash and top panel is not visible (only line seen) on laptop screen.

Mouse cursor is ok, but it is impossible to point to correct location on desktop or application window: some "hit and miss" involved.

I am using Nvidia Optimus with nvidia-prime and lightdm for dual or three monitor setup (with docking station), laptop screen running on Intel card.

I suppose this might be simply old configuration files or some package version, that is not compatible with 331.113. I've reverted to 331.38 and everything's ok. Note, that upgrading to 14.10 had exactly the same effect.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
Uname: Linux 3.14.1-031401-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.38 Wed Jan 8 19:32:30 PST 2014
GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
CompizPlugins: [core,compiztoolbox,mousepoll,vpswitch,imgpng]
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Thu Dec 11 10:34:04 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0126] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Lenovo Device [17aa:21d1]
NVIDIA Corporation GF106GLM [Quadro 2000M] [10de:0dda] (rev a1) (prog-if 00 [VGA controller])
Subsystem: Lenovo Device [17aa:21d1]
InstallationDate: Installed on 2014-04-18 (236 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: LENOVO 4282A72
ProcKernelCmdLine: root=UUID=a7ac0cbe-9ae3-433b-8b76-d00c20786809 ro
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/06/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: 8BET58WW (1.38 )
dmi.board.asset.tag: Not Available
dmi.board.name: 4282A72
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr8BET58WW(1.38):bd07/06/2012:svnLENOVO:pn4282A72:pvrThinkPadW520:rvnLENOVO:rn4282A72:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 4282A72
dmi.product.version: ThinkPad W520
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs 20090808ubuntu36
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.2
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.5
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.3
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Thu Dec 11 10:14:18 2014
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 16562
vendor LEN
xserver.version: 2:1.15.1-0ubuntu2.5

Tags:

Revision history for this message

Tantibus Vulgaris (tantibus-vulgaris) wrote on 2014-12-11:

Distorted desktop screenshot. Edit (514.3 KiB, image/png)
.proc.driver.nvidia.params.txt Edit (431 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (71.4 KiB, text/plain; charset="utf-8")
BootLog.txt Edit (516 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (6.7 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (5.2 KiB, text/plain; charset="utf-8")
DkmsStatus.txt Edit (800 bytes, text/plain; charset="utf-8")
DpkgLog.txt Edit (114.3 KiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (45.7 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (7.7 KiB, text/plain; charset="utf-8")
LightdmGreeterLog.txt Edit (8.3 KiB, text/plain; charset="utf-8")
LightdmGreeterLogOld.txt Edit (8.1 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (4.8 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (14.1 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (892 bytes, text/plain; charset="utf-8")
MonitorsUser.xml.txt Edit (33.7 KiB, text/plain; charset="utf-8")
NvidiaBugReportLog.txt Edit (760 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (7.2 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (376 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (4.6 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (5.0 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (172.9 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (373.9 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (586 bytes, text/plain; charset="utf-8")
XorgConf.txt Edit (591 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (48.9 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (48.5 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (15.8 KiB, text/plain; charset="utf-8")
nvidia-settings.txt Edit (488.4 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (67.8 KiB, text/plain; charset="utf-8")
xserver.devices.txt Edit (669 bytes, text/plain; charset="utf-8")

Revision history for this message

Tantibus Vulgaris (tantibus-vulgaris) wrote on 2014-12-11:

View from aside with distorted window. Edit (443.3 KiB, image/jpeg)

One monitor setup is ok, btw.

Revision history for this message

Launchpad Janitor (janitor) wrote on 2014-12-12:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg (Ubuntu):
status:	New → Confirmed

penalvch (penalvch) on 2014-12-13

tags:	added: bios-outdated-1.42
Changed in xorg (Ubuntu):
importance:	Undecided → Low
status:	Confirmed → Incomplete

Revision history for this message

Jeoffrey Bakker (jeoffrey-bakker) wrote on 2014-12-15:

I have the same problem on a Dell Latitude e6520.

Revision history for this message

Tantibus Vulgaris (tantibus-vulgaris) wrote on 2014-12-15:

I doubt the BIOS update would change anything, but will try it out.

Also I've forgotten to include, that LightDM login screen looks OK across multiple monitors.

Revision history for this message

Tantibus Vulgaris (tantibus-vulgaris) wrote on 2014-12-15:

01-LightDM-looks-OK.jpg Edit (120.7 KiB, image/jpeg)

BIOS was upgraded:

$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
8BET62WW (1.42 )
07/26/2013

However, that did not change anything. With 331.113 the same problem exists.

I have also made tests with docking station and two external displays. The results:

1. LightDM login screen is OK
2. Dual monitors from docking station with laptop screen turned off: OK
3. Three monitors from docking station with laptop screen turned on: FAIL
Laptop screen is turned on, but is black. Cursor can be seen on it, i.e. mouse can move to laptop screen, but windows cannot be dragged and icons (i.e. X desktop begins at) are on second display. Screenshot is also attached.
4. Reverted to 331.38: three monitor setup is OK.

Attachments will follow.

Revision history for this message

Tantibus Vulgaris (tantibus-vulgaris) wrote on 2014-12-15:

02-DualHead-from-Nvidia-OK.jpg Edit (95.1 KiB, image/jpeg)

Revision history for this message

Tantibus Vulgaris (tantibus-vulgaris) wrote on 2014-12-15:

03-three-monitor-FAIL.jpg Edit (129.8 KiB, image/jpeg)

Revision history for this message

Tantibus Vulgaris (tantibus-vulgaris) wrote on 2014-12-15:

#10

Screenshot from 2014-12-15 15:35:47.png Edit (1.4 MiB, image/png)

Revision history for this message

Tantibus Vulgaris (tantibus-vulgaris) wrote on 2014-12-15:

#11

04-older-drivers-OK.jpg Edit (123.8 KiB, image/jpeg)

Changed in xorg (Ubuntu):
status:	Incomplete → New

Revision history for this message

Launchpad Janitor (janitor) wrote on 2014-12-15:

#12

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg (Ubuntu):
status:	New → Confirmed

Revision history for this message

Jacek (jacczy) wrote on 2014-12-15:

#13

I have the same bug with driver 331.113 on Lenovo T530 - when I switch into 2 monitors (one monitor is built-in and second is external) - icons and dialogs are distorted-Not OK.
When I switch " the same picture on both monitors " picture is OK. When I use only built-in laptop monitor picture is also OK.

Revision history for this message

penalvch (penalvch) wrote on 2014-12-15:

#14

Jacek, thank you for your comment. So your problem and hardware may be tracked, could you please file a new report by executing the following in a terminal:
ubuntu-bug xorg

Please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

For more on this, please see the official Ubuntu documentation:
Ubuntu X.Org Team, Ubuntu Bug Control, and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

As well, please do not announce in this report you created a new bug report.

Thank you for your understanding.

tags:	added: latest-bios-1.42 removed: bios-outdated-1.42
tags:	added: regression-release

Revision history for this message

penalvch (penalvch) wrote on 2014-12-15:

#15

Tantibus Vulgaris, just to clarify, which driver and version are you using in Trusty that does not reproduce this problem?

affects:	xorg (Ubuntu) → nvidia-graphics-drivers-331-updates (Ubuntu)
Changed in nvidia-graphics-drivers-331-updates (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Tantibus Vulgaris (tantibus-vulgaris) wrote on 2014-12-16:

#16

331.38 does not reproduce this problem. When I submitted this issue, I was on good configuration. Problem arises using 331.113.

penalvch (penalvch) on 2014-12-16

Changed in nvidia-graphics-drivers-331-updates (Ubuntu):
status:	Incomplete → Triaged

Revision history for this message

Tantibus Vulgaris (tantibus-vulgaris) wrote on 2015-01-08:

#17

Any updates?

Revision history for this message

penalvch (penalvch) wrote on 2015-01-08:

#18

Tantibus Vulgaris, could you please test the latest upstream nvidia driver (340.65), and advise if this is reproducible? This will allow additional upstream developers to examine the issue.

summary:	- Desktop is distorted after update to 331.113 + 10de:0dda [Lenovo ThinkPad W520] Desktop is distorted after update to + 331.113
Changed in nvidia-graphics-drivers-331-updates (Ubuntu):
status:	Triaged → Incomplete
tags:	added: needs-upstream-testing

Revision history for this message

Tantibus Vulgaris (tantibus-vulgaris) wrote on 2015-01-08:

#19

How could I get 340.65 on 14.04? The latest what updater offers is 331.113.

Revision history for this message

penalvch (penalvch) wrote on 2015-01-08:

#20

Tantibus Vulgaris:
>"How could I get 340.65"

www.nvidia.com

Revision history for this message

Tantibus Vulgaris (tantibus-vulgaris) wrote on 2015-01-25:

#21

I was unable to set it up on my PC. There was too much fuss about kernel version, DKMS and newer GCC version. So cannot check.

Revision history for this message

Rockwalrus (rockwalrus) wrote on 2015-02-02:

#22

Almost certainly a duplicate of LP#1382462

Revision history for this message

penalvch (penalvch) wrote on 2015-02-03:

#23

Rockwalrus, at this time, this is not considered a duplicate of LP#1382462, or vice versa.

Revision history for this message

mavis311 (mavis311) wrote on 2015-07-12:

#24

I may be experiencing a similar issue. Mine manifests on boot and also if I unplug my external monitor -- Xorg crashes and I am returned to a login screen.

I installed 340.76 to see if this would fix the issue, but it actually made it worse since now my laptop's built-in monitor can only run at 640x480 with that driver. Same goes for 352.21.

I got a notification during install of the drivers that a preinstall script failed or something to that effect, but continued anyway. The effect is the same, but there is no crash report generated with the updated drivers when I unplug my 2nd monitor.

Revision history for this message

penalvch (penalvch) wrote on 2015-07-19:

#25

mavis311, it would help immensely if you filed a new report via a terminal:
ubuntu-bug xorg

Please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

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