netflix-desktop freezes when watching video in full screen

Bug #1271236 reported by Mike
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Netflix Desktop
New
Undecided
Unassigned
Wine "Compholio" Edition
New
Undecided
Unassigned

Bug Description

netflix-desktop video quality is unstable (freezes/stutters) when watching video in full screen in 12.04 lts x64. Did not have this problem previously on 12.04 lts. What changed? is there a ppa upgrade to fix problem?

Mike (mike0301)
affects: ecryptfs-utils (Ubuntu) → wine-compholio
Revision history for this message
Sebastian Lackner (slackner) wrote :

Hi,

sorry for the late reply, but we didn't notice this bug report earlier because it was assigned to the wrong project.
Does this problem still persist? There were several improvements during the past time, which should improve the performance, so at first you should try to install updates:

sudo apt-get update
sudo apt-get upgrade

Make sure that you're testing with a current version of Netflix-Desktop and Wine-compholio. If the problem is still there: Unstable video quality is often caused when there are issues with pulseaudio. Can you check if running

pulseaudio -k

and then restart netflix-desktop solves the issue (at least temporarily)?

Sebastian

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