| 2020-08-07 04:29:13 |
Kai-Chuan Hsieh |
bug |
|
|
added bug |
| 2020-08-07 04:34:40 |
Kai-Chuan Hsieh |
tags |
|
apport-collected focal third-party-packages ubuntu |
|
| 2020-08-07 04:34:42 |
Kai-Chuan Hsieh |
description |
The bug is originated from,
https://bugs.launchpad.net/somerville/+bug/1887915/
https://bugs.launchpad.net/somerville/+bug/1886778
It has some problem when user connect to external 4K monitor with refresh rate 60.
The problem can be solved by lower the bpc, or lower the refresh rate.
`xrandr --output DP-3 --set "max bpc" 8`
Would like to open this bug to open discussion for enhancing user experience. |
The bug is originated from,
https://bugs.launchpad.net/somerville/+bug/1887915/
https://bugs.launchpad.net/somerville/+bug/1886778
It has some problem when user connect to external 4K monitor with refresh rate 60.
The problem can be solved by lower the bpc, or lower the refresh rate.
`xrandr --output DP-3 --set "max bpc" 8`
Would like to open this bug to open discussion for enhancing user experience.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
DistUpgraded: Fresh install
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-focal-amd64-20200502-85+fossa-samwell-tgl+X42
DistroCodename: focal
DistroRelease: Ubuntu 20.04
DistroVariant: ubuntu
DkmsStatus: nvidia, 440.100, 5.6.0-1021-oem, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:09fc]
Subsystem: Dell GP107M [GeForce MX350] [1028:09fc]
InstallationDate: Installed on 2020-08-07 (0 days ago)
InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58
MachineType: Dell Inc. Vostro 5301
Package: xorg 1:7.7+19ubuntu14 [origin: unknown]
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.6.0-1021-oem root=UUID=41be2253-410a-4ef7-a096-4193a58efdbd ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.6.0-1021.21-oem 5.6.19
Tags: third-party-packages focal ubuntu
Uname: Linux 5.6.0-1021-oem x86_64
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/03/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 0.6.0
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr0.6.0:bd08/03/2020:svnDellInc.:pnVostro5301:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
dmi.product.family: Vostro
dmi.product.name: Vostro 5301
dmi.product.sku: 09FC
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 |
|
| 2020-08-07 04:34:43 |
Kai-Chuan Hsieh |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1890772/+attachment/5399471/+files/CurrentDmesg.txt |
|
| 2020-08-07 04:34:45 |
Kai-Chuan Hsieh |
attachment added |
|
Dependencies.txt https://bugs.launchpad.net/bugs/1890772/+attachment/5399472/+files/Dependencies.txt |
|
| 2020-08-07 04:34:49 |
Kai-Chuan Hsieh |
attachment added |
|
DpkgLog.txt https://bugs.launchpad.net/bugs/1890772/+attachment/5399473/+files/DpkgLog.txt |
|
| 2020-08-07 04:34:51 |
Kai-Chuan Hsieh |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1890772/+attachment/5399474/+files/Lspci.txt |
|
| 2020-08-07 04:34:52 |
Kai-Chuan Hsieh |
attachment added |
|
Lspci-vt.txt https://bugs.launchpad.net/bugs/1890772/+attachment/5399475/+files/Lspci-vt.txt |
|
| 2020-08-07 04:34:53 |
Kai-Chuan Hsieh |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1890772/+attachment/5399476/+files/Lsusb.txt |
|
| 2020-08-07 04:34:55 |
Kai-Chuan Hsieh |
attachment added |
|
Lsusb-t.txt https://bugs.launchpad.net/bugs/1890772/+attachment/5399477/+files/Lsusb-t.txt |
|
| 2020-08-07 04:34:57 |
Kai-Chuan Hsieh |
attachment added |
|
Lsusb-v.txt https://bugs.launchpad.net/bugs/1890772/+attachment/5399478/+files/Lsusb-v.txt |
|
| 2020-08-07 04:34:59 |
Kai-Chuan Hsieh |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1890772/+attachment/5399479/+files/ProcCpuinfo.txt |
|
| 2020-08-07 04:35:00 |
Kai-Chuan Hsieh |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1890772/+attachment/5399480/+files/ProcCpuinfoMinimal.txt |
|
| 2020-08-07 04:35:02 |
Kai-Chuan Hsieh |
attachment added |
|
ProcEnviron.txt https://bugs.launchpad.net/bugs/1890772/+attachment/5399481/+files/ProcEnviron.txt |
|
| 2020-08-07 04:35:03 |
Kai-Chuan Hsieh |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1890772/+attachment/5399482/+files/ProcInterrupts.txt |
|
| 2020-08-07 04:35:05 |
Kai-Chuan Hsieh |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1890772/+attachment/5399483/+files/ProcModules.txt |
|
| 2020-08-07 04:35:08 |
Kai-Chuan Hsieh |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1890772/+attachment/5399484/+files/UdevDb.txt |
|
| 2020-08-07 04:35:11 |
Kai-Chuan Hsieh |
attachment added |
|
XorgLog.txt https://bugs.launchpad.net/bugs/1890772/+attachment/5399485/+files/XorgLog.txt |
|
| 2020-08-07 04:35:13 |
Kai-Chuan Hsieh |
attachment added |
|
XorgLogOld.txt https://bugs.launchpad.net/bugs/1890772/+attachment/5399486/+files/XorgLogOld.txt |
|
| 2020-08-07 04:35:15 |
Kai-Chuan Hsieh |
attachment added |
|
Xrandr.txt https://bugs.launchpad.net/bugs/1890772/+attachment/5399487/+files/Xrandr.txt |
|
| 2020-08-07 04:35:17 |
Kai-Chuan Hsieh |
attachment added |
|
xdpyinfo.txt https://bugs.launchpad.net/bugs/1890772/+attachment/5399488/+files/xdpyinfo.txt |
|
| 2020-08-07 04:36:25 |
Kai-Chuan Hsieh |
description |
The bug is originated from,
https://bugs.launchpad.net/somerville/+bug/1887915/
https://bugs.launchpad.net/somerville/+bug/1886778
It has some problem when user connect to external 4K monitor with refresh rate 60.
The problem can be solved by lower the bpc, or lower the refresh rate.
`xrandr --output DP-3 --set "max bpc" 8`
Would like to open this bug to open discussion for enhancing user experience.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
DistUpgraded: Fresh install
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-focal-amd64-20200502-85+fossa-samwell-tgl+X42
DistroCodename: focal
DistroRelease: Ubuntu 20.04
DistroVariant: ubuntu
DkmsStatus: nvidia, 440.100, 5.6.0-1021-oem, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:09fc]
Subsystem: Dell GP107M [GeForce MX350] [1028:09fc]
InstallationDate: Installed on 2020-08-07 (0 days ago)
InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58
MachineType: Dell Inc. Vostro 5301
Package: xorg 1:7.7+19ubuntu14 [origin: unknown]
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.6.0-1021-oem root=UUID=41be2253-410a-4ef7-a096-4193a58efdbd ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.6.0-1021.21-oem 5.6.19
Tags: third-party-packages focal ubuntu
Uname: Linux 5.6.0-1021-oem x86_64
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/03/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 0.6.0
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr0.6.0:bd08/03/2020:svnDellInc.:pnVostro5301:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
dmi.product.family: Vostro
dmi.product.name: Vostro 5301
dmi.product.sku: 09FC
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 |
The bug is originated from,
https://bugs.launchpad.net/somerville/+bug/1887915/
https://bugs.launchpad.net/somerville/+bug/1886778
It has some problem when user connect to external 4K monitor with refresh rate 60.
The problem can be solved by lower the bpc, or lower the refresh rate.
`xrandr --output DP-3 --set "max bpc" 8`
Would like to open this bug to open discussion for enhancing user experience.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
DistUpgraded: Fresh install
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-focal-amd64-20200502-85+fossa-samwell-tgl+X42
DistroCodename: focal
DistroRelease: Ubuntu 20.04
DistroVariant: ubuntu
DkmsStatus: nvidia, 440.100, 5.6.0-1021-oem, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:09fc]
Subsystem: Dell GP107M [GeForce MX350] [1028:09fc]
InstallationDate: Installed on 2020-08-07 (0 days ago)
InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58
MachineType: Dell Inc. Vostro 5301
Package: xorg 1:7.7+19ubuntu14 [origin: unknown]
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.6.0-1021-oem root=UUID=41be2253-410a-4ef7-a096-4193a58efdbd ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.6.0-1021.21-oem 5.6.19
Tags: third-party-packages focal ubuntu
Uname: Linux 5.6.0-1021-oem x86_64
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 |
|
| 2020-08-07 04:45:21 |
Shih-Yuan Lee |
bug task added |
|
oem-priority |
|
| 2020-08-07 04:45:45 |
Shih-Yuan Lee |
bug |
|
|
added subscriber OEM Solutions Group: Engineers |
| 2020-08-07 04:52:39 |
Daniel van Vugt |
affects |
xorg (Ubuntu) |
xorg-server (Ubuntu) |
|
| 2020-08-07 04:52:39 |
Daniel van Vugt |
xorg-server (Ubuntu): status |
New |
Incomplete |
|
| 2020-08-07 04:52:47 |
Daniel van Vugt |
bug |
|
|
added subscriber Daniel van Vugt |
| 2020-08-07 04:52:49 |
Daniel van Vugt |
oem-priority: status |
New |
Incomplete |
|
| 2020-08-07 05:45:09 |
Kai-Chuan Hsieh |
description |
The bug is originated from,
https://bugs.launchpad.net/somerville/+bug/1887915/
https://bugs.launchpad.net/somerville/+bug/1886778
It has some problem when user connect to external 4K monitor with refresh rate 60.
The problem can be solved by lower the bpc, or lower the refresh rate.
`xrandr --output DP-3 --set "max bpc" 8`
Would like to open this bug to open discussion for enhancing user experience.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
DistUpgraded: Fresh install
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-focal-amd64-20200502-85+fossa-samwell-tgl+X42
DistroCodename: focal
DistroRelease: Ubuntu 20.04
DistroVariant: ubuntu
DkmsStatus: nvidia, 440.100, 5.6.0-1021-oem, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:09fc]
Subsystem: Dell GP107M [GeForce MX350] [1028:09fc]
InstallationDate: Installed on 2020-08-07 (0 days ago)
InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58
MachineType: Dell Inc. Vostro 5301
Package: xorg 1:7.7+19ubuntu14 [origin: unknown]
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.6.0-1021-oem root=UUID=41be2253-410a-4ef7-a096-4193a58efdbd ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.6.0-1021.21-oem 5.6.19
Tags: third-party-packages focal ubuntu
Uname: Linux 5.6.0-1021-oem x86_64
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 |
The bug is originated from,
https://bugs.launchpad.net/somerville/+bug/1887915/
https://bugs.launchpad.net/somerville/+bug/1886778
It has some problem when user connect to external 4K monitor with refresh rate 60.
The problem can be solved by lower the bpc, or lower the refresh rate.
`xrandr --output DP-3 --set "max bpc" 8`
Would like to open this bug to open discussion for enhancing user experience.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
DistUpgraded: Fresh install
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-focal-amd64-20200502-85+fossa-samwell-tgl+X42
DistroCodename: focal
DistroRelease: Ubuntu 20.04
DistroVariant: ubuntu
DkmsStatus: nvidia, 440.100, 5.6.0-1021-oem, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:09fc]
Subsystem: Dell GP107M [GeForce MX350] [1028:09fc]
InstallationDate: Installed on 2020-08-07 (0 days ago)
InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58
Package: xorg 1:7.7+19ubuntu14 [origin: unknown]
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.6.0-1021-oem root=UUID=41be2253-410a-4ef7-a096-4193a58efdbd ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.6.0-1021.21-oem 5.6.19
Tags: third-party-packages focal ubuntu
Uname: Linux 5.6.0-1021-oem x86_64
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 |
|
| 2020-08-07 06:39:05 |
Kai-Chuan Hsieh |
attachment added |
|
edid of the display with problem https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1890772/+attachment/5399493/+files/edid-problem |
|
| 2020-08-07 07:04:58 |
Daniel van Vugt |
xorg-server (Ubuntu): importance |
Undecided |
Medium |
|
| 2020-08-07 07:05:00 |
Daniel van Vugt |
xorg-server (Ubuntu): status |
Incomplete |
Triaged |
|
| 2020-08-07 07:05:03 |
Daniel van Vugt |
oem-priority: status |
Incomplete |
New |
|
| 2020-08-07 07:05:20 |
Daniel van Vugt |
bug task added |
|
linux (Ubuntu) |
|
| 2020-08-07 07:05:26 |
Daniel van Vugt |
linux (Ubuntu): importance |
Undecided |
Medium |
|
| 2020-08-07 07:05:28 |
Daniel van Vugt |
linux (Ubuntu): status |
New |
Triaged |
|
| 2020-08-07 07:05:34 |
Daniel van Vugt |
linux (Ubuntu): status |
Triaged |
New |
|
| 2020-08-07 07:05:40 |
Daniel van Vugt |
bug task added |
|
mutter (Ubuntu) |
|
| 2020-08-07 07:05:49 |
Daniel van Vugt |
mutter (Ubuntu): importance |
Undecided |
Medium |
|
| 2020-08-07 07:30:09 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Confirmed |
|
| 2020-08-07 07:43:32 |
Shih-Yuan Lee |
attachment added |
|
edid https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1890772/+attachment/5399498/+files/edid |
|
| 2020-08-11 05:13:35 |
Daniel van Vugt |
summary |
Some external 4K monitor is not working properly |
No signal on 4K 60Hz DisplayPort monitor by default, until "max bpc" is lowered to 8 |
|
| 2020-08-11 08:42:17 |
Alex Tu |
bug |
|
|
added subscriber Canonical Hardware Enablement |
| 2020-08-11 08:42:21 |
Alex Tu |
tags |
apport-collected focal third-party-packages ubuntu |
apport-collected focal oem-priority originate-from-1886778 somerville third-party-packages ubuntu |
|
| 2020-08-11 09:02:19 |
Alex Tu |
tags |
apport-collected focal oem-priority originate-from-1886778 somerville third-party-packages ubuntu |
apport-collected focal oem-priority originate-from-1886778 originate-from-1887915 somerville third-party-packages ubuntu |
|
| 2020-08-12 02:47:44 |
Rex Tsai |
oem-priority: importance |
Undecided |
High |
|
| 2020-08-24 08:54:23 |
Alex Tu |
bug watch added |
|
https://gitlab.freedesktop.org/drm/intel/-/issues/1890 |
|
| 2020-08-24 08:54:53 |
Alex Tu |
description |
The bug is originated from,
https://bugs.launchpad.net/somerville/+bug/1887915/
https://bugs.launchpad.net/somerville/+bug/1886778
It has some problem when user connect to external 4K monitor with refresh rate 60.
The problem can be solved by lower the bpc, or lower the refresh rate.
`xrandr --output DP-3 --set "max bpc" 8`
Would like to open this bug to open discussion for enhancing user experience.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
DistUpgraded: Fresh install
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-focal-amd64-20200502-85+fossa-samwell-tgl+X42
DistroCodename: focal
DistroRelease: Ubuntu 20.04
DistroVariant: ubuntu
DkmsStatus: nvidia, 440.100, 5.6.0-1021-oem, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:09fc]
Subsystem: Dell GP107M [GeForce MX350] [1028:09fc]
InstallationDate: Installed on 2020-08-07 (0 days ago)
InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58
Package: xorg 1:7.7+19ubuntu14 [origin: unknown]
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.6.0-1021-oem root=UUID=41be2253-410a-4ef7-a096-4193a58efdbd ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.6.0-1021.21-oem 5.6.19
Tags: third-party-packages focal ubuntu
Uname: Linux 5.6.0-1021-oem x86_64
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 |
The bug is originated from,
https://bugs.launchpad.net/somerville/+bug/1887915/
https://bugs.launchpad.net/somerville/+bug/1886778
It has some problem when user connect to external 4K monitor with refresh rate 60.
The problem can be solved by lower the bpc, or lower the refresh rate.
`xrandr --output DP-3 --set "max bpc" 8`
Would like to open this bug to open discussion for enhancing user experience.
existed upstream bug:
- https://gitlab.freedesktop.org/drm/intel/-/issues/1890
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
DistUpgraded: Fresh install
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-focal-amd64-20200502-85+fossa-samwell-tgl+X42
DistroCodename: focal
DistroRelease: Ubuntu 20.04
DistroVariant: ubuntu
DkmsStatus: nvidia, 440.100, 5.6.0-1021-oem, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:09fc]
Subsystem: Dell GP107M [GeForce MX350] [1028:09fc]
InstallationDate: Installed on 2020-08-07 (0 days ago)
InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58
Package: xorg 1:7.7+19ubuntu14 [origin: unknown]
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.6.0-1021-oem root=UUID=41be2253-410a-4ef7-a096-4193a58efdbd ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.6.0-1021.21-oem 5.6.19
Tags: third-party-packages focal ubuntu
Uname: Linux 5.6.0-1021-oem x86_64
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 |
|
| 2020-08-24 08:55:31 |
Alex Tu |
oem-priority: assignee |
|
Kai-Chuan Hsieh (kchsieh) |
|
| 2020-08-24 09:07:27 |
Daniel van Vugt |
bug task added |
|
linux |
|
| 2020-08-25 02:56:52 |
Tiffany |
bug |
|
|
added subscriber Tiffany |
| 2020-08-25 02:58:23 |
Leon Liao |
bug |
|
|
added subscriber Leon Liao |
| 2020-08-25 07:39:05 |
Alex Tu |
bug watch added |
|
https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/1108 |
|
| 2020-08-25 07:39:05 |
Alex Tu |
bug task added |
|
xorg-server |
|
| 2020-08-25 07:50:09 |
Daniel van Vugt |
affects |
xorg-server |
gnome-control-center |
|
| 2020-08-25 10:10:32 |
Alex Tu |
bug watch added |
|
https://gitlab.freedesktop.org/xorg/xserver/-/issues/1066 |
|
| 2020-08-25 10:10:32 |
Alex Tu |
bug task added |
|
xorg-server |
|
| 2020-08-26 07:44:59 |
Daniel van Vugt |
bug watch added |
|
https://gitlab.gnome.org/GNOME/mutter/-/issues/1391 |
|
| 2020-08-26 07:44:59 |
Daniel van Vugt |
bug task added |
|
mutter |
|
| 2020-08-27 07:36:05 |
Alex Tu |
bug task added |
|
hwe-next |
|
| 2020-09-02 14:01:27 |
Alex Tu |
oem-priority: importance |
High |
Critical |
|
| 2020-09-04 09:55:33 |
Timo Aaltonen |
xorg-server (Ubuntu): status |
Triaged |
Invalid |
|
| 2020-10-28 09:13:42 |
Daniel van Vugt |
mutter (Ubuntu): status |
New |
Invalid |
|
| 2020-10-28 09:13:51 |
Daniel van Vugt |
mutter (Ubuntu): status |
Invalid |
Won't Fix |
|
| 2021-06-05 12:57:37 |
Steve |
attachment added |
|
Edid of Dell 43' U4320Q https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1890772/+attachment/5502614/+files/edid_U4320Q_Linux.txt |
|
| 2022-05-20 15:56:40 |
Bug Watch Updater |
xorg-server: status |
Unknown |
Fix Released |
|
| 2022-09-05 10:13:40 |
Timo Aaltonen |
linux (Ubuntu): status |
Confirmed |
Fix Released |
|
| 2022-09-05 10:13:42 |
Timo Aaltonen |
hwe-next: status |
New |
Fix Released |
|
| 2022-09-05 10:13:46 |
Timo Aaltonen |
oem-priority: status |
New |
Fix Released |
|
| 2022-10-29 07:43:38 |
Bug Watch Updater |
gnome-control-center: status |
Unknown |
New |
|
| 2022-10-29 07:54:27 |
Bug Watch Updater |
mutter: status |
Unknown |
New |
|
