mediaplayer-app

Cannot play videos in arm64, unsupported format or playback backend errors

Bug #1646845 reported by Victor gonzalez
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
mediaplayer-app
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Undecided
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media-hub (Ubuntu)
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Bug Description

Enviroment:

current build number: 94
device name: frieza_arm64
channel: ubuntu-touch/staging/ubuntu
last update: 2016-12-02 12:22:54
version version: 94
version ubuntu: 20161202
version device: 20161014.0
version custom: 20161202

Steps:

1. Open camera, change to video mode and record a video
2. Go to video scope and try to play the video with mediaplayer-app

Current result: cannot play videos,mediaplayer-app reports " unsuportted format".
/º\ with silo 2238 installed reports "cannot connect playbackend"

Expected result: mediaplayer-app should play videos without errors

Add info: time stamp 13:36:40, logs attached with silo 2238 installed

See original description
Revision history for this message
Victor gonzalez (victor-gonzalez-0) wrote :
description: updated
Revision history for this message
Jim Hodapp (jhodapp) wrote :

Can you please attach your media-hub.log located at /home/phablet/.cache/upstart/media-hub.log

Revision history for this message
Victor gonzalez (victor-gonzalez-0) wrote :

Hi @jhodapp,

Media-hub log attached.

Time stamp:07:39:30

Revision history for this message
Jim Hodapp (jhodapp) wrote :

Any way you can attach one of these videos that won't play? I've occasionally seen this from other people but have not been able to track this down. Either there's something different about the recording or the GStreamer cache of valid codecs has gotten into a weird state.

Revision history for this message
Victor gonzalez (victor-gonzalez-0) wrote :

hi @jhodapp, I attached one that I can't play with mediaplayer-app, it reports unsupported format. It works with vlc on desktop though.

description: updated
Revision history for this message
Jim Hodapp (jhodapp) wrote :

@Victor: thanks for attaching, will give this video a try locally.

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