Crash during install
Bug #626285 reported by
WinLinUser
This bug affects 1 person
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| Linux Mint |
Triaged
|
Undecided
|
Unassigned | ||
| ubiquity (Ubuntu) |
Invalid
|
Undecided
|
Unassigned | ||
Bug Description
Binary package hint: ubiquity
I was trying to reinstall Mint Isadora 9 in order to setup the Home folder in a seperate partition on the disk. I defined a new partition and set its type to Home.
The system was running from a CD. When it crashed I could not print. copy or save the error report but manager to photograph the screen. I also saved the required logs.
I repeated the attempted re-install and the error repeated at exactly the same point as the first time.
I have attached both log files as requested by the system and a photo of the screen all zipped. Hope these make it.
Revision history for this message
| WinLinUser (winlinuser-gmail) wrote | #1 |
| Changed in linuxmint: | |
| status: | New → Triaged |
Revision history for this message
| Colin Watson (cjwatson) wrote | #2 |
| Changed in ubiquity (Ubuntu): | |
| status: | New → Invalid |
Revision history for this message
| WinLinUser (winlinuser-gmail) wrote Re: [Bug 626285] Re: Crash during install | #3 |
Download full text (3.9 KiB)
To post a comment you must log in.
The syslog shows:
Aug 29 13:12:59 mint kernel: [ 162.036840] sr 3:0:1:0: [sr0] Unhandled sense code
Aug 29 13:12:59 mint kernel: [ 162.036846] sr 3:0:1:0: [sr0] Result: hostbyte=DID_OK driverbyte=
Aug 29 13:12:59 mint kernel: [ 162.036851] sr 3:0:1:0: [sr0] Sense Key : Hardware Error [current]
Aug 29 13:12:59 mint kernel: [ 162.036856] sr 3:0:1:0: [sr0] <<vendor>> ASC=0x80 ASCQ=0xd7ASC=0x80 <<vendor>> ASCQ=0xd7
Aug 29 13:12:59 mint kernel: [ 162.036865] sr 3:0:1:0: [sr0] CDB: Read(10): 28 00 00 04 dc 5d 00 00 20 00
Aug 29 13:12:59 mint kernel: [ 162.036876] end_request: I/O error, dev sr0, sector 1274228
Aug 29 13:12:59 mint kernel: [ 162.036882] __ratelimit: 54 callbacks suppressed
Aug 29 13:12:59 mint kernel: [ 162.036886] Buffer I/O error on device sr0, logical block 318557
Aug 29 13:12:59 mint kernel: [ 162.036891] Buffer I/O error on device sr0, logical block 318558
Aug 29 13:12:59 mint kernel: [ 162.036895] Buffer I/O error on device sr0, logical block 318559
Aug 29 13:12:59 mint kernel: [ 162.036899] Buffer I/O error on device sr0, logical block 318560
Aug 29 13:12:59 mint kernel: [ 162.036902] Buffer I/O error on device sr0, logical block 318561
Aug 29 13:12:59 mint kernel: [ 162.036906] Buffer I/O error on device sr0, logical block 318562
Aug 29 13:12:59 mint kernel: [ 162.036910] Buffer I/O error on device sr0, logical block 318563
Aug 29 13:12:59 mint kernel: [ 162.036913] Buffer I/O error on device sr0, logical block 318564
Aug 29 13:12:59 mint kernel: [ 162.036917] Buffer I/O error on device sr0, logical block 318565
Aug 29 13:12:59 mint kernel: [ 162.036920] Buffer I/O error on device sr0, logical block 318566
Aug 29 13:13:02 mint kernel: [ 164.978354] SQUASHFS error: squashfs_read_data failed to read block 0x26c5e94d
Aug 29 13:13:02 mint kernel: [ 164.978363] SQUASHFS error: Unable to read data cache entry [26c5e94d]
Aug 29 13:13:02 mint kernel: [ 164.978367] SQUASHFS error: Unable to read page, block 26c5e94d, size d2bc
Aug 29 13:13:02 mint kernel: [ 164.978383] SQUASHFS error: Unable to read data cache entry [26c5e94d]
Aug 29 13:13:02 mint kernel: [ 164.978386] SQUASHFS error: Unable to read page, block 26c5e94d, size d2bc
... and it all goes downhill from there.
In short, this means that there's been a problem reading from the CD. This is generally due to a faulty CD/DVD disk or drive, rather than being an installer bug as such. It may help to clean the CD/DVD, to burn the CD/DVD at a lower speed, or to clean the CD/DVD drive lens (cleaning kits are often available from electronics suppliers).