Samsung printer only prints grayscale

Bug #1742555 reported by Dario
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Linux Mint
New
Undecided
Unassigned

Bug Description

I'm on Mint 18.3 and I cannot print in colors on a CLP-680ND. The same happened with 18.2 and 18.1 as far as I can remember, but a previous one used to work, maybe 17.x or even 16.x.

Whenever I print from whatever program and from printer manager (test page), the print is executed in grayscale. Every color setting is of course enabled. The eco-settings are disabled on the printer panel.

I tried with LPD via DNS-SD, AppSocket, ipp. I'm using the latest (and only, and automatically found by Mint) ppd file from Samsung.

If I boot an Ubuntu 17.04 live, the printer is automatically installed (via ipp) and the test page is correctly printed with colors. The same procedure with Mint prints grayscale. Windows, smartphones and direct print via Samsung web interface are ok.

Any clue?

Revision history for this message
Carl Englund (englundc) wrote :

I'm having the same problem with Mint 21.2 and Samsung C480W color laser printer.

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