Activity log for bug #1374095

Date Who What changed Old value New value Message
2014-09-25 19:15:52 8200 bug added bug
2014-09-25 20:27:28 Ubuntu Foundations Team Bug Bot tags bot-comment
2014-09-26 00:30:21 Brian Murray tags bot-comment bot-comment trusty
2014-11-18 02:15:26 penalvch affects ubuntu linux (Ubuntu)
2014-11-18 02:15:26 penalvch linux (Ubuntu): importance Undecided Low
2014-11-18 02:15:26 penalvch linux (Ubuntu): status New Incomplete
2014-11-19 13:26:00 8200 tags bot-comment trusty apport-collected bot-comment qiana trusty
2014-11-19 13:26:01 8200 description Hi, I'm using ubuntu 14.04 amd64 with all latest updates. But the bug also appeared in 12.04 I think. My external USB Harddisks / USB Storage-Devices are only getting recognized after suspend. But not after a normal boot. In Windows 7 they are always recognized. So there is a bug. What information do you need? Here is the lsusb output, when everything is working fine: arthur@a-v131:~$ lsusb Bus 002 Device 009: ID 413c:818d Dell Computer Corp. Bus 002 Device 003: ID 138a:0011 Validity Sensors, Inc. VFS5011 Fingerprint Reader Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 006: ID 2109:0701 Bus 004 Device 003: ID 8564:4000 Bus 004 Device 002: ID 8564:4000 Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 013: ID 041e:30df Creative Technology, Ltd Bus 003 Device 012: ID 15a4:9015 Afatech Technologies, Inc. AF9015 DVB-T USB2.0 stick Bus 003 Device 015: ID 1bcf:0002 Sunplus Innovation Technology Inc. Bus 003 Device 014: ID 046d:c505 Logitech, Inc. Cordless Mouse+Keyboard Receiver Bus 003 Device 011: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB Bus 003 Device 010: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB Bus 003 Device 009: ID 8564:4000 Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 004: ID 0c45:6483 Microdia Bus 001 Device 003: ID 8086:0189 Intel Corp. Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub arthur@a-v131:~$ lsusb -t /: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 5000M |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 5000M |__ Port 2: Dev 3, If 0, Class=Mass Storage, Driver=usb-storage, 5000M |__ Port 4: Dev 6, If 0, Class=Mass Storage, Driver=usb-storage, 5000M /: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M |__ Port 1: Dev 9, If 0, Class=Hub, Driver=hub/4p, 480M |__ Port 1: Dev 10, If 0, Class=Hub, Driver=hub/4p, 480M |__ Port 1: Dev 11, If 0, Class=Hub, Driver=hub/4p, 480M |__ Port 3: Dev 14, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M |__ Port 3: Dev 14, If 1, Class=Human Interface Device, Driver=usbhid, 1.5M |__ Port 4: Dev 15, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M |__ Port 2: Dev 12, If 0, Class=Vendor Specific Class, Driver=dvb_usb_af9015, 480M |__ Port 3: Dev 13, If 0, Class=Audio, Driver=snd-usb-audio, 12M |__ Port 3: Dev 13, If 1, Class=Audio, Driver=snd-usb-audio, 12M |__ Port 3: Dev 13, If 2, Class=Audio, Driver=snd-usb-audio, 12M /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/8p, 480M |__ Port 3: Dev 3, If 0, Class=Vendor Specific Class, Driver=, 12M |__ Port 5: Dev 9, If 10, Class=CDC Data, Driver=cdc_acm, 480M |__ Port 5: Dev 9, If 0, Class=Communications, Driver=, 480M |__ Port 5: Dev 9, If 1, Class=Communications, Driver=cdc_acm, 480M |__ Port 5: Dev 9, If 2, Class=CDC Data, Driver=cdc_acm, 480M |__ Port 5: Dev 9, If 3, Class=Communications, Driver=cdc_acm, 480M |__ Port 5: Dev 9, If 4, Class=CDC Data, Driver=cdc_acm, 480M |__ Port 5: Dev 9, If 5, Class=Communications, Driver=cdc_wdm, 480M |__ Port 5: Dev 9, If 6, Class=Communications, Driver=cdc_ncm, 480M |__ Port 5: Dev 9, If 7, Class=CDC Data, Driver=cdc_ncm, 480M |__ Port 5: Dev 9, If 8, Class=Communications, Driver=cdc_wdm, 480M |__ Port 5: Dev 9, If 9, Class=Communications, Driver=cdc_acm, 480M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/6p, 480M |__ Port 4: Dev 3, If 0, Class=Wireless, Driver=btusb, 12M |__ Port 4: Dev 3, If 1, Class=Wireless, Driver=btusb, 12M |__ Port 5: Dev 4, If 0, Class=Video, Driver=uvcvideo, 480M |__ Port 5: Dev 4, If 1, Class=Video, Driver=uvcvideo, 480M Regards, Arthur Hi, I'm using ubuntu 14.04 amd64 with all latest updates. But the bug also appeared in 12.04 I think. My external USB Harddisks / USB Storage-Devices are only getting recognized after suspend. But not after a normal boot. In Windows 7 they are always recognized. So there is a bug. What information do you need? Here is the lsusb output, when everything is working fine: arthur@a-v131:~$ lsusb Bus 002 Device 009: ID 413c:818d Dell Computer Corp. Bus 002 Device 003: ID 138a:0011 Validity Sensors, Inc. VFS5011 Fingerprint Reader Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 006: ID 2109:0701 Bus 004 Device 003: ID 8564:4000 Bus 004 Device 002: ID 8564:4000 Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 013: ID 041e:30df Creative Technology, Ltd Bus 003 Device 012: ID 15a4:9015 Afatech Technologies, Inc. AF9015 DVB-T USB2.0 stick Bus 003 Device 015: ID 1bcf:0002 Sunplus Innovation Technology Inc. Bus 003 Device 014: ID 046d:c505 Logitech, Inc. Cordless Mouse+Keyboard Receiver Bus 003 Device 011: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB Bus 003 Device 010: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB Bus 003 Device 009: ID 8564:4000 Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 004: ID 0c45:6483 Microdia Bus 001 Device 003: ID 8086:0189 Intel Corp. Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub arthur@a-v131:~$ lsusb -t /: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 5000M |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 5000M |__ Port 2: Dev 3, If 0, Class=Mass Storage, Driver=usb-storage, 5000M |__ Port 4: Dev 6, If 0, Class=Mass Storage, Driver=usb-storage, 5000M /: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M |__ Port 1: Dev 9, If 0, Class=Hub, Driver=hub/4p, 480M |__ Port 1: Dev 10, If 0, Class=Hub, Driver=hub/4p, 480M |__ Port 1: Dev 11, If 0, Class=Hub, Driver=hub/4p, 480M |__ Port 3: Dev 14, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M |__ Port 3: Dev 14, If 1, Class=Human Interface Device, Driver=usbhid, 1.5M |__ Port 4: Dev 15, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M |__ Port 2: Dev 12, If 0, Class=Vendor Specific Class, Driver=dvb_usb_af9015, 480M |__ Port 3: Dev 13, If 0, Class=Audio, Driver=snd-usb-audio, 12M |__ Port 3: Dev 13, If 1, Class=Audio, Driver=snd-usb-audio, 12M |__ Port 3: Dev 13, If 2, Class=Audio, Driver=snd-usb-audio, 12M /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/8p, 480M |__ Port 3: Dev 3, If 0, Class=Vendor Specific Class, Driver=, 12M |__ Port 5: Dev 9, If 10, Class=CDC Data, Driver=cdc_acm, 480M |__ Port 5: Dev 9, If 0, Class=Communications, Driver=, 480M |__ Port 5: Dev 9, If 1, Class=Communications, Driver=cdc_acm, 480M |__ Port 5: Dev 9, If 2, Class=CDC Data, Driver=cdc_acm, 480M |__ Port 5: Dev 9, If 3, Class=Communications, Driver=cdc_acm, 480M |__ Port 5: Dev 9, If 4, Class=CDC Data, Driver=cdc_acm, 480M |__ Port 5: Dev 9, If 5, Class=Communications, Driver=cdc_wdm, 480M |__ Port 5: Dev 9, If 6, Class=Communications, Driver=cdc_ncm, 480M |__ Port 5: Dev 9, If 7, Class=CDC Data, Driver=cdc_ncm, 480M |__ Port 5: Dev 9, If 8, Class=Communications, Driver=cdc_wdm, 480M |__ Port 5: Dev 9, If 9, Class=Communications, Driver=cdc_acm, 480M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/6p, 480M |__ Port 4: Dev 3, If 0, Class=Wireless, Driver=btusb, 12M |__ Port 4: Dev 3, If 1, Class=Wireless, Driver=btusb, 12M |__ Port 5: Dev 4, If 0, Class=Video, Driver=uvcvideo, 480M |__ Port 5: Dev 4, If 1, Class=Video, Driver=uvcvideo, 480M Regards, Arthur --- ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: arthur 2121 F.... pulseaudio /dev/snd/controlC0: arthur 2121 F.... pulseaudio CurrentDesktop: X-Cinnamon DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=18194e47-3170-4ed6-b40b-8e07bff1a55a InstallationDate: Installed on 2014-10-20 (29 days ago) InstallationMedia: Linux Mint 17 "Qiana" - Release amd64 20140624 MachineType: Dell Inc. Vostro V131 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=a1429eef-103d-47a4-8f6a-20d7cad7d30a ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9 RelatedPackageVersions: linux-restricted-modules-3.13.0-24-generic N/A linux-backports-modules-3.13.0-24-generic N/A linux-firmware 1.127.8 Tags: qiana Uname: Linux 3.13.0-24-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/03/2012 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0X3GJK dmi.board.vendor: Dell Inc. dmi.board.version: A05 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA05:bd08/03/2012:svnDellInc.:pnVostroV131:pvrNotSpecified:rvnDellInc.:rn0X3GJK:rvrA05:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Vostro V131 dmi.product.version: Not Specified dmi.sys.vendor: Dell Inc.
2014-11-19 13:26:03 8200 attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1374095/+attachment/4263722/+files/AlsaInfo.txt
2014-11-19 13:26:06 8200 attachment added BootDmesg.txt https://bugs.launchpad.net/bugs/1374095/+attachment/4263723/+files/BootDmesg.txt
2014-11-19 13:26:07 8200 attachment added CRDA.txt https://bugs.launchpad.net/bugs/1374095/+attachment/4263724/+files/CRDA.txt
2014-11-19 13:26:08 8200 attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1374095/+attachment/4263725/+files/CurrentDmesg.txt
2014-11-19 13:26:10 8200 attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1374095/+attachment/4263726/+files/IwConfig.txt
2014-11-19 13:26:13 8200 attachment added Lspci.txt https://bugs.launchpad.net/bugs/1374095/+attachment/4263727/+files/Lspci.txt
2014-11-19 13:26:14 8200 attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1374095/+attachment/4263728/+files/Lsusb.txt
2014-11-19 13:26:16 8200 attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1374095/+attachment/4263729/+files/ProcCpuinfo.txt
2014-11-19 13:26:17 8200 attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1374095/+attachment/4263730/+files/ProcEnviron.txt
2014-11-19 13:26:19 8200 attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1374095/+attachment/4263731/+files/ProcInterrupts.txt
2014-11-19 13:26:20 8200 attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1374095/+attachment/4263732/+files/ProcModules.txt
2014-11-19 13:26:22 8200 attachment added PulseList.txt https://bugs.launchpad.net/bugs/1374095/+attachment/4263733/+files/PulseList.txt
2014-11-19 13:26:24 8200 attachment added RfKill.txt https://bugs.launchpad.net/bugs/1374095/+attachment/4263734/+files/RfKill.txt
2014-11-19 13:26:26 8200 attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1374095/+attachment/4263735/+files/UdevDb.txt
2014-11-19 13:26:28 8200 attachment added UdevLog.txt https://bugs.launchpad.net/bugs/1374095/+attachment/4263736/+files/UdevLog.txt
2014-11-19 13:26:30 8200 attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1374095/+attachment/4263737/+files/WifiSyslog.txt
2014-11-19 17:05:52 penalvch tags apport-collected bot-comment qiana trusty apport-collected bot-comment qiana
2014-11-19 17:06:12 penalvch affects linux (Ubuntu) linuxmint
2014-11-19 17:06:12 penalvch linuxmint: importance Low Undecided
2014-11-19 17:06:12 penalvch linuxmint: status Incomplete New