Linux

0763:2080 M-Audio Fast Track Ultra on XHCI isn't recognized

Bug #1006011 reported by Aurélien Leblond on 2012-05-29

This bug affects 3 people

Affects		Status	Importance	Assigned to	Milestone
	Linux	New	Undecided	auto-linux-usb
	linux (Ubuntu)	Fix Released	Medium	Unassigned

Bug Description

Hello,

The soundcard M-Audio Fast Track Ultra (USB2) isn't recognized by the kernel on an XHCI port.
Dmesg errors is as follows when plugged:
[ 1620.049521] usb 3-1: new high-speed USB device number 2 using xhci_hcd
[ 1620.068488] usb 3-1: config 1 interface 3 altsetting 0 bulk endpoint 0x7 has invalid maxpacket 8
[ 1620.068497] usb 3-1: config 1 interface 3 altsetting 0 bulk endpoint 0x87 has invalid maxpacket 8
[ 1620.070044] usb 3-1: ep 0x87 - rounding interval to 32768 microframes, ep desc says 0 microframes
[ 1620.070348] xhci_hcd 0000:04:00.0: ERROR: unexpected command completion code 0x11.
[ 1620.070363] usb 3-1: can't set config #1, error -22

WORKAROUND: The Fast Track Ultra works on same laptop but EHCI port.

lsusb shows:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 003: ID 050d:0307 Belkin Components USB 2.0 - 7 ports Hub [FSU307]
Bus 002 Device 003: ID 0408:1af1 Quanta Computer, Inc.
Bus 001 Device 004: ID 046d:c51b Logitech, Inc. V220 Cordless Optical Mouse for Notebooks
Bus 002 Device 004: ID 0763:2080 Midiman M-Audio RunTime DFU

aplay -l shows:
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Generic [HD-Audio Generic], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

The version of Ubuntu is:
Description: Ubuntu 12.04 LTS
Release: 12.04

The Edirol UA-25Ex works on the XHCI port.

If there is any other information I can provide, please let me know,

Kind Regards,
and thanks in advance for any help,

Aurélien
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu8
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: blablack 2091 F.... pulseaudio
/dev/snd/controlC0: blablack 2091 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xd6100000 irq 56'
   Mixer name : 'IDT 92HD81B1X5'
   Components : 'HDA:111d7605,103c144d,00100402'
   Controls : 16
   Simple ctrls : 9
Card1.Amixer.info:
Card hw:1 'Generic'/'HD-Audio Generic at 0xd6020000 irq 57'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 6
   Simple ctrls : 1
Card1.Amixer.values:
Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=c7071663-4b36-408d-a261-39cb574a8323
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MachineType: Hewlett-Packard HP ENVY 17 Notebook PC
NonfreeKernelModules: wl fglrx
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-25-generic root=UUID=4539004e-2222-4b6f-9817-8b018e510ead ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-25.40-generic 3.2.18
RelatedPackageVersions:
linux-restricted-modules-3.2.0-25-generic N/A
linux-backports-modules-3.2.0-25-generic N/A
linux-firmware 1.79
SourcePackage: linux
StagingDrivers: mei
Tags: precise staging precise staging
Uname: Linux 3.2.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 04/07/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.1D
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 144D
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 65.37
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.1D:bd04/07/2011:svnHewlett-Packard:pnHPENVY17NotebookPC:pvr0490100000241920001620000:rvnHewlett-Packard:rn144D:rvr65.37:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP ENVY 17 Notebook PC
dmi.product.version: 0490100000241920001620000
dmi.sys.vendor: Hewlett-Packard

See original description

Tags:

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Brad Figg (brad-figg) wrote on 2012-05-29: Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1006011

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status:	New → Incomplete
tags:	added: precise

Joseph Salisbury (jsalisbury) on 2012-05-29

Changed in linux (Ubuntu):
importance:	Undecided → Medium

Revision history for this message

Aurélien Leblond (blablack) wrote on 2012-05-30: AcpiTables.txt

AcpiTables.txt Edit (307.3 KiB, text/plain)

apport information

tags:	added: apport-collected staging
description:	updated

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Aurélien Leblond (blablack) wrote on 2012-05-30: AlsaDevices.txt

AlsaDevices.txt Edit (546 bytes, text/plain)

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Aurélien Leblond (blablack) wrote on 2012-05-30: AplayDevices.txt

AplayDevices.txt Edit (270 bytes, text/plain)

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Aurélien Leblond (blablack) wrote on 2012-05-30: BootDmesg.txt

BootDmesg.txt Edit (55.0 KiB, text/plain)

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Aurélien Leblond (blablack) wrote on 2012-05-30: Card0.Amixer.values.txt

Card0.Amixer.values.txt Edit (1.8 KiB, text/plain)

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Aurélien Leblond (blablack) wrote on 2012-05-30: Card0.Codecs.codec.0.txt

Card0.Codecs.codec.0.txt Edit (8.6 KiB, text/plain)

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Aurélien Leblond (blablack) wrote on 2012-05-30: Card1.Codecs.codec.0.txt

Card1.Codecs.codec.0.txt Edit (1.1 KiB, text/plain)

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Aurélien Leblond (blablack) wrote on 2012-05-30: CurrentDmesg.txt

CurrentDmesg.txt Edit (2.0 KiB, text/plain)

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Aurélien Leblond (blablack) wrote on 2012-05-30: IwConfig.txt

#10

IwConfig.txt Edit (236 bytes, text/plain)

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Aurélien Leblond (blablack) wrote on 2012-05-30: Lspci.txt

#11

Lspci.txt Edit (20.0 KiB, text/plain)

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Aurélien Leblond (blablack) wrote on 2012-05-30: Lsusb.txt

#12

Lsusb.txt Edit (688 bytes, text/plain)

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Aurélien Leblond (blablack) wrote on 2012-05-30: PciMultimedia.txt

#13

PciMultimedia.txt Edit (1.2 KiB, text/plain)

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Aurélien Leblond (blablack) wrote on 2012-05-30: ProcCpuinfo.txt

#14

ProcCpuinfo.txt Edit (6.5 KiB, text/plain)

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Aurélien Leblond (blablack) wrote on 2012-05-30: ProcEnviron.txt

#15

ProcEnviron.txt Edit (149 bytes, text/plain)

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Aurélien Leblond (blablack) wrote on 2012-05-30: ProcInterrupts.txt

#16

ProcInterrupts.txt Edit (4.7 KiB, text/plain)

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Aurélien Leblond (blablack) wrote on 2012-05-30: ProcModules.txt

#17

ProcModules.txt Edit (2.7 KiB, text/plain)

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Aurélien Leblond (blablack) wrote on 2012-05-30: PulseList.txt

#18

PulseList.txt Edit (20.8 KiB, text/plain)

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Aurélien Leblond (blablack) wrote on 2012-05-30: RfKill.txt

#19

RfKill.txt Edit (186 bytes, text/plain)

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Aurélien Leblond (blablack) wrote on 2012-05-30: UdevDb.txt

#20

UdevDb.txt Edit (127.4 KiB, text/plain)

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Aurélien Leblond (blablack) wrote on 2012-05-30: UdevLog.txt

#21

UdevLog.txt Edit (290.0 KiB, text/plain)

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Aurélien Leblond (blablack) wrote on 2012-05-30: WifiSyslog.txt

#22

WifiSyslog.txt Edit (287.3 KiB, text/plain)

apport information

Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

penalvch (penalvch) wrote on 2012-08-02:

#23

Aurélien Leblond, thank you for reporting this and helping make Ubuntu better. Could you please comment on whether this problem did not happen on a Ubuntu release prior to Precise?

As well, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested and remove the tag:
needs-upstream-testing

This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the text:
needs-upstream-testing

If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested.

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested.

Please let us know your results. Thank you for your understanding.

summary:	- M-Audio Fast Track Ultra on XHCI isn't recognized + 0763:2080 M-Audio Fast Track Ultra on XHCI isn't recognized
description:	updated
tags:	added: needs-upstream-testing
Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Aurélien Leblond (blablack) wrote on 2012-08-03:

#24

Hello,

I have this soundcard/laptop only since Oneiric, and the bug was already happening there.
I am now running Quantal Alpha 3 and can still reproduce the bug.

I now tested the bug on:
tested on:
- 3.5.0-7-generic
- 3.6.0-030600rc1-generic

And can reproduce in all cases.

tags:	added: kernel-bug-exists-upstream-3.6.0-030600rc1-generic
tags:	removed: needs-upstream-testing
Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

penalvch (penalvch) wrote on 2012-08-03:

#25

Aurélien Leblond, could you please regression test for this in Lucid via http://cdimage.ubuntu.com/lucid/daily-live/current/ ?

tags:	added: kernel-bug-exists-upstream oneiric
tags:	added: quantal
Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Aurélien Leblond (blablack) wrote on 2012-08-04:

#26

Hello,

The issue occurs as well on Lucid, with the same error message from dmesg.

Aurélien

Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

penalvch (penalvch) on 2012-08-04

tags:

added: lucid

Revision history for this message

penalvch (penalvch) wrote on 2012-08-04:

#27

Aurélien Leblond, thank you for testing Lucid. Hence, the issue you are reporting is an upstream one. However, the USB maintainer(s) have made it crystal clear they want none to file USB reports on bugzilla.kernel.org.

Instead, could you please report this problem through the appropriate channel by following the instructions _verbatim_ at https://wiki.ubuntu.com/Bugs/Upstream/kernel#KernelTeam.2BAC8-KernelTeamBugPolicies.Overview_on_Reporting_Bugs_Upstream ?

Thank you for your understanding.

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

penalvch (penalvch) wrote on 2012-08-04:

#28

Marking Triaged as mainline tested with kernel-bug-exists-upstream-3.6.0-030600rc1-generic, and regression ruled out as far back as Lucid.

Changed in linux (Ubuntu):
status:	Incomplete → Triaged

Revision history for this message

Aurélien Leblond (blablack) wrote on 2012-08-08:

#29

Hello Christopher,

I followed the process and sent the mail to <email address hidden> and <email address hidden>.

Hopefully, I did it right! :)

Thanks a lot for your help,

Aurélien

Revision history for this message

Nikos Kalantas (mitsest) wrote on 2012-10-21: apport information

#30

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: SB [HDA ATI SB], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: SB [HDA ATI SB], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mitsest 1907 F.... pulseaudio
/dev/snd/pcmC0D0c: mitsest 1907 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'SB'/'HDA ATI SB at 0xf0000000 irq 16'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,10250177,00100101 HDA:14f12c06,10250093,00100000'
   Controls : 14
   Simple ctrls : 9
DistroRelease: Ubuntu 11.10
HibernationDevice: RESUME=UUID=2f13df19-0082-4473-b114-b51033497224
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: Acer Aspire 5535
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-26-generic root=UUID=a506a1b7-4420-4ada-a47c-bcf0e2d3ee67 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-26.43-generic 3.0.43
RelatedPackageVersions:
linux-restricted-modules-3.0.0-26-generic N/A
linux-backports-modules-3.0.0-26-generic N/A
linux-firmware 1.60.1
Tags: oneiric running-unity
Uname: Linux 3.0.0-26-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 09/17/2008
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.03
dmi.board.name: Aspire 5535
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.03:bd09/17/2008:svnAcer:pnAspire5535:pvr0100:rvnAcer:rnAspire5535:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Aspire 5535
dmi.product.version: 0100
dmi.sys.vendor: Acer

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  mitsest    1907 F.... pulseaudio
 /dev/snd/pcmC0D0c:   mitsest    1907 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xf0000000 irq 16'
   Mixer name	: 'Realtek ALC268'
   Components	: 'HDA:10ec0268,10250177,00100101 HDA:14f12c06,10250093,00100000'
   Controls      : 14
   Simple ctrls  : 9
DistroRelease: Ubuntu 11.10
HibernationDevice: RESUME=UUID=2f13df19-0082-4473-b114-b51033497224
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: Acer Aspire 5535
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-26-generic root=UUID=a506a1b7-4420-4ada-a47c-bcf0e2d3ee67 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-26.43-generic 3.0.43
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-26-generic N/A
 linux-backports-modules-3.0.0-26-generic  N/A
 linux-firmware                            1.60.1
Tags:  oneiric running-unity
Uname: Linux 3.0.0-26-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 09/17/2008
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.03
dmi.board.name: Aspire 5535
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.03:bd09/17/2008:svnAcer:pnAspire5535:pvr0100:rvnAcer:rnAspire5535:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Aspire 5535
dmi.product.version: 0100
dmi.sys.vendor: Acer

tags:

added: running-unity

Revision history for this message

Nikos Kalantas (mitsest) wrote on 2012-10-21: AcpiTables.txt

#31

apport information

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Nikos Kalantas (mitsest) wrote on 2012-10-21: AlsaDevices.txt

#32

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Nikos Kalantas (mitsest) wrote on 2012-10-21: BootDmesg.txt

#33

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Nikos Kalantas (mitsest) wrote on 2012-10-21: Card0.Amixer.values.txt

#34

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Nikos Kalantas (mitsest) wrote on 2012-10-21: Card0.Codecs.codec.0.txt

#35

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Nikos Kalantas (mitsest) wrote on 2012-10-21: Card0.Codecs.codec.1.txt

#36

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Nikos Kalantas (mitsest) wrote on 2012-10-21: Card1.Amixer.info.txt

#37

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Nikos Kalantas (mitsest) wrote on 2012-10-21: Card1.Amixer.values.txt

#38

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Nikos Kalantas (mitsest) wrote on 2012-10-21: CurrentDmesg.txt

#39

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Nikos Kalantas (mitsest) wrote on 2012-10-21: IwConfig.txt

#40

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Nikos Kalantas (mitsest) wrote on 2012-10-21: Lspci.txt

#41

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Nikos Kalantas (mitsest) wrote on 2012-10-21: Lsusb.txt

#42

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Nikos Kalantas (mitsest) wrote on 2012-10-21: PciMultimedia.txt

#43

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Nikos Kalantas (mitsest) wrote on 2012-10-21: ProcCpuinfo.txt

#44

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Nikos Kalantas (mitsest) wrote on 2012-10-21: ProcEnviron.txt

#45

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Nikos Kalantas (mitsest) wrote on 2012-10-21: ProcInterrupts.txt

#46

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Nikos Kalantas (mitsest) wrote on 2012-10-21: ProcModules.txt

#47

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Nikos Kalantas (mitsest) wrote on 2012-10-21: PulseSinks.txt

#48

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Nikos Kalantas (mitsest) wrote on 2012-10-21: PulseSources.txt

#49

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Nikos Kalantas (mitsest) wrote on 2012-10-21: RfKill.txt

#50

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Nikos Kalantas (mitsest) wrote on 2012-10-21: UdevDb.txt

#51

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Nikos Kalantas (mitsest) wrote on 2012-10-21: UdevLog.txt

#52

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Nikos Kalantas (mitsest) wrote on 2012-10-21: WifiSyslog.txt

#53

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Nikos Kalantas (mitsest) wrote on 2012-10-21: apport information

#54

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  mitsest    1907 F.... pulseaudio
 /dev/snd/pcmC0D0c:   mitsest    1907 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xf0000000 irq 16'
   Mixer name	: 'Realtek ALC268'
   Components	: 'HDA:10ec0268,10250177,00100101 HDA:14f12c06,10250093,00100000'
   Controls      : 14
   Simple ctrls  : 9
DistroRelease: Ubuntu 11.10
HibernationDevice: RESUME=UUID=2f13df19-0082-4473-b114-b51033497224
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: Acer Aspire 5535
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-26-generic root=UUID=a506a1b7-4420-4ada-a47c-bcf0e2d3ee67 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-26.43-generic 3.0.43
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-26-generic N/A
 linux-backports-modules-3.0.0-26-generic  N/A
 linux-firmware                            1.60.1
Tags:  oneiric running-unity
Uname: Linux 3.0.0-26-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 09/17/2008
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.03
dmi.board.name: Aspire 5535
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.03:bd09/17/2008:svnAcer:pnAspire5535:pvr0100:rvnAcer:rnAspire5535:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Aspire 5535
dmi.product.version: 0100
dmi.sys.vendor: Acer

Revision history for this message

Nikos Kalantas (mitsest) wrote on 2012-10-21: AcpiTables.txt

#55

apport information

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Nikos Kalantas (mitsest) wrote on 2012-10-21: AlsaDevices.txt

#56

apport information

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Nikos Kalantas (mitsest) wrote on 2012-10-21: BootDmesg.txt

#57

apport information

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Nikos Kalantas (mitsest) wrote on 2012-10-21: Card0.Amixer.values.txt

#58

apport information

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Nikos Kalantas (mitsest) wrote on 2012-10-21: Card0.Codecs.codec.0.txt

#59

apport information

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Nikos Kalantas (mitsest) wrote on 2012-10-21: Card0.Codecs.codec.1.txt

#60

apport information

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Nikos Kalantas (mitsest) wrote on 2012-10-21: Card1.Amixer.info.txt

#61

apport information

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Nikos Kalantas (mitsest) wrote on 2012-10-21: Card1.Amixer.values.txt

#62

apport information

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Nikos Kalantas (mitsest) wrote on 2012-10-21: CurrentDmesg.txt

#63

apport information

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Nikos Kalantas (mitsest) wrote on 2012-10-21: IwConfig.txt

#64

apport information

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Nikos Kalantas (mitsest) wrote on 2012-10-21: Lspci.txt

#65

apport information

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Nikos Kalantas (mitsest) wrote on 2012-10-21: Lsusb.txt

#66

apport information

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Nikos Kalantas (mitsest) wrote on 2012-10-21: PciMultimedia.txt

#67

apport information

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Nikos Kalantas (mitsest) wrote on 2012-10-21: ProcCpuinfo.txt

#68

apport information

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Nikos Kalantas (mitsest) wrote on 2012-10-21: ProcEnviron.txt

#69

apport information

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Nikos Kalantas (mitsest) wrote on 2012-10-21: ProcInterrupts.txt

#70

apport information

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Nikos Kalantas (mitsest) wrote on 2012-10-21: ProcModules.txt

#71

apport information

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Nikos Kalantas (mitsest) wrote on 2012-10-21: PulseSinks.txt

#72

apport information

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Nikos Kalantas (mitsest) wrote on 2012-10-21: PulseSources.txt

#73

apport information

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Nikos Kalantas (mitsest) wrote on 2012-10-21: RfKill.txt

#74

apport information

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Nikos Kalantas (mitsest) wrote on 2012-10-21: UdevDb.txt

#75

apport information

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Nikos Kalantas (mitsest) wrote on 2012-10-21: UdevLog.txt

#76

apport information

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Nikos Kalantas (mitsest) wrote on 2012-10-21: WifiSyslog.txt

#77

apport information

Changed in linux (Ubuntu):
status:	Triaged → Confirmed

Revision history for this message

penalvch (penalvch) wrote on 2012-10-21:

#78

Nikos Kalantas, if you have a bug in Ubuntu, could you please file a new report by executing the following in a terminal:
ubuntu-bug linux

For more on this, please see the Ubuntu Bug Control and Ubuntu Bug Squad article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue

and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs

When opening up the new report, please feel free to subscribe me to it. Thank you for your understanding.

Changed in linux (Ubuntu):
status:	Confirmed → Triaged
tags:	removed: running-unity
tags:	added: kernel-bug-exists-upstream-v3.6.1-quantal removed: kernel-bug-exists-upstream-3.6.0-030600rc1-generic

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-10-21:

#79

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in bluez (Ubuntu):
status:	New → Confirmed

penalvch (penalvch) on 2012-10-21

affects:	linux → bluez (Ubuntu)
no longer affects:	bluez (Ubuntu)

Revision history for this message

Aurélien Leblond (blablack) wrote on 2013-06-09:

#80

Fixed in kernel 3.9.5

penalvch (penalvch) on 2013-06-10

tags:	added: kernel-fixed-upstream-v3.9.5 removed: kernel-bug-exists-upstream-v3.6.1-quantal
tags:	added: kernel-fixed-upstream removed: kernel-bug-exists-upstream

Revision history for this message

penalvch (penalvch) wrote on 2013-06-10:

#81

Aurélien Leblond, could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Changed in linux (Ubuntu):
status:	Triaged → Incomplete

Revision history for this message

Aurélien Leblond (blablack) wrote on 2013-06-11:

#82

Hello Christopher,

The issue is resolved in the latest development release of Ubuntu

Revision history for this message

penalvch (penalvch) wrote on 2013-06-12:

#83

Aurélien Leblond, would you need a backport to a release prior to Saucy, or may we mark this Status Invalid?

Revision history for this message

Aurélien Leblond (blablack) wrote on 2013-06-12:

#84

Hi Christopher,

I will not need a backport to a release prior to Saucy (I'm compiling and running the kernel 3.9.5).

I don't think the status should be changed to Invalid but to Fixed, as their is a specific fix in the kernel 3.9.5 for this issue.

Here is a copy/paste from the 3.9.5 log:

commit 3251317e8f0b705ca4999e4f272eb13ec5dcd6c4
Author: Alan Stern <email address hidden>
Date: Wed May 8 11:18:05 2013 -0400

USB: xHCI: override bogus bulk wMaxPacketSize values

commit e4f47e3675e6f1f40906b785b934ce963e9f2eb3 upstream.

    This patch shortens the logic in xhci_endpoint_init() by moving common
    calculations involving max_packet and max_burst outside the switch
    statement, rather than repeating the same code in multiple
    case-specific statements. It also replaces two usages of max_packet
    which were clearly intended to be max_burst all along.

    More importantly, it compensates for a common bug in high-speed bulk
    endpoint descriptors. In many devices there is a bulk endpoint having
    a wMaxPacketSize value smaller than 512, which is forbidden by the USB
    spec. Some xHCI controllers can't handle this and refuse to accept
    the endpoint. This patch changes the max_packet value to 512, which
    allows the controller to use the endpoint properly.

    In practice the bogus maxpacket size doesn't matter, because none of
    the transfers sent via these endpoints are longer than the maxpacket
    value anyway.

    Signed-off-by: Alan Stern <email address hidden>
    Reported-and-tested-by: "Aurélien Leblond" <email address hidden>
    Signed-off-by: Greg Kroah-Hartman <email address hidden>

Revision history for this message

penalvch (penalvch) wrote on 2013-06-13:

#85

Marking Fix Released as it appears the Saucy kernel has incorporated known good upstream commit e4f47e3675e6f1f40906b785b934ce963e9f2eb3 as per http://kernel.ubuntu.com/git?p=ubuntu/ubuntu-saucy.git;a=shortlog;pg=3 .

Changed in linux (Ubuntu):
status:	Incomplete → Fix Released

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