2007-03-01 04:35:33 |
Matthew Paul Thomas |
description |
Each day we get a couple of bug reports on Launchpad products that are actually about some other software. Many of these bugs are filed against "malone" (e.g. bug 85868, bug 85869, bug 86846, bug 86851, bug 87766, bug 88538), but some are against "launchpad" (e.g. bug 79283, bug 82641, bug 83569), and once even against "rosetta" (bug 88496).
In the absence of usability testing, the most complete explanation we have so far of why this is happening is from bug 88499, where Filiprino said: "I entered on my user page, clicked on the left menu bug link, clicked on the Rosetta link, then I saw "Report a bug", that's the end of the story. After that I realized that there's a drop-down menu on the launchpad link, on the upper left corner. Maybe you could use a web-form widget, which would read: "Go to...", and you select from the drop-down list where you want to go :)" Unfortunately this does not explain what "the Rosetta link" is.
We should find out what the problem is, and fix it. |
Each day we get a couple of bug reports on Launchpad products that are actually about some other software. Many of these bugs are filed against "malone" (e.g. bug 85868, bug 85869, bug 86846, bug 86851, bug 87766, bug 88538), but some are against "launchpad" (e.g. bug 79283, bug 82641, bug 83569), or even occasionally against "rosetta" (bug 88496).
In the absence of usability testing, we have only incomplete anecdotal explanations of what's happening. In bug 88499, Filiprino said: "I entered on my user page, clicked on the left menu bug link, clicked on the Rosetta link, then I saw "Report a bug", that's the end of the story. After that I realized that there's a drop-down menu on the launchpad link, on the upper left corner." Judging by <https://bugs.launchpad.net/~raulvior-bcn/+assignedbugs>, "the Rosetta link" is the link in the footer, which goes to the Rosetta product's Bugs page for no good reason.
But in bug 88538 (misfiled under "malone"), Jeremy LaCroix says: "I didn't report it under Malone. For the package I chose 'I don't know'." This suggests a code problem, rather than an interface design problem. |
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