Launchpad itself

XFCE bugwatches appear to be broken

Bug #816340 reported by Graham Binns
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Launchpad itself
Triaged
High
Unassigned

Bug Description

I was going through my bug list to see if some would need retesting against the second alpha release of 11.10. One of those is bug #348904, which is also tracked upstream on the remote bug-tracker "bugzilla.xfce.org".

Upstream has marked this bug as "RESOLVED FIXED", but in launchpad has it still in "Confirmed" status. When I tried to correct the status, launchpad reported it could not connect to the remote bug-tracker. ("Launchpad couldn't connect to Xfce Bugzilla.") According to the error-help page (https://bugs.launchpad.net/bugs/348904/+watch/53980/+error-help#CONNECTION_ERROR) I first needed to check if the bug-tracker is on-line, which is the case. Secondly it tells me to report it here to let you know.

Revision history for this message
Graham Binns (gmb) wrote :

I've just looked at the XFCE bug watches (https://bugs.launchpad.net/bugs/bugtrackers/xfce-bugs). It seems that many of them have not updated at all, but no errors are showing in their activity logs. We need to take a look at the checkwatches log files to find out what's going on.

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Graham Binns (gmb) wrote :

Today's checkwatches logs include:

2011-07-25 13:08:21 INFO Updating 114 watches for 100 bugs on http://bugzilla.xfce.org
2011-07-25 13:08:24 INFO Error updating http://bugzilla.xfce.org/: http://bugzilla.xfce.org: HTTP Error 500: Internal Server Error

I'll investigate further with a local instance to see if I can reproduce the problem.

Revision history for this message
Graham Binns (gmb) wrote :

I can reproduce the problem locally by creating a bugwatch against the XFCE bugzilla and running checkwatches manually. I haven't been able to isolate the cause of the 500 error yet (sidebar: we need to handle HTTP 500 errors better; they should probably go in the activity log for the watch).

Marking this as Triaged since there's definitely a problem.

Changed in launchpad:
status: New → Triaged
importance: Undecided → High
Revision history for this message
Gary M (garym) wrote :

Not sure if this is the same issue - xfce bugzilla bugs are being assumed by launchpad to be http, which fails from a browser whereas https works fine.

Revision history for this message
Linard Verstraete (linardv) wrote :

The details of the xfce bug tracker in launchpad were updated to connect to https. But still, after 48 hours non of the xfce bugs were updated successfully...

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