help.launchpad.net says I'm "not logged in"
Bug #692033 reported by
Paul Sherwood
This bug affects 1 person
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Launchpad itself |
Triaged
|
Low
|
Unassigned |
Bug Description
I log in to launchpad, then follow the "read the user guide" link which takes me to help.launchpad.net, which shows me as "not logged in".
more confusingly, I click on the "log in" button, it takes me to a url which clearly knows my username, but prompts me for a password. I re-enter my launchpad password, and it gets ignored/rejected
To post a comment you must log in.
help.launchpad.net is not the launchpad application. You really are not logged in to the moinmoin site. When you choose to login you go to another site that is not launchpad -- login.launchpad.net is actually login.ubuntu.com. Your identity and password in Ubuntu's SSO service can be mismatched with Launchpad., so while you can be recognised by the SSO service, you are not necessarily the same identity that you use to login to Launchpad.
visit login.ubuntu.com and use the same email address as shown on your Launchpad profile page: https:/ /launchpad. net/~paulsherwo od. Then visit help.launchpad.net and choose to login. Ensure the email address shown for you is the one Lp knows about and login.
Logging to help.launchpad.net will not change your experience. If you want edit pages, you must first join the documentation team at https:/ /launchpad. net/~launchpad- doc. Only the members of this team need to login to the help site.