Able to report bugs against projects that use external issue tracking systems without a valid bug number
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Launchpad itself |
Triaged
|
High
|
Unassigned |
Bug Description
Frequently bug reporters mark their issue as "Also affects project" but since they haven't filed it upstream the upstream bug has no remote watch. If the upstream project does not use malone there is now a bug that will not be checked for status.
Suggested fix: For projects that use upstream trackers require an upstream URL.
e.g. In bug 398923 a reporter filed a wishlist request against vinagre (Ubuntu). The reporter marked it a affecting upstream but didn't have a bug number. There is now a malone bug for vinagre with status "New, Undecided" that is inappropriate as vinagre uses GNOME bugzilla not malone. If the "Also affects project" button required a valid bug number then they would not have done this (or better still reported a bug).
Wishlists:
- Instead of the bug URL use bug numbers for known trackers (e.g. GNOME Bugzilla)
- Have a report upstream link on "Also affects project" so the reporter can more easily find where to report upstream (which saves us having to do it or prompt them).
Changed in malone: | |
status: | New → Triaged |
importance: | Undecided → High |
tags: | added: bug-page bugwatch |
tags: | added: better-forwarding |
The person who knows that a bug needs to be fixed upstream does not necessarily have time to report the bug upstream (or to check whether it has been already). So instead of requiring those two things to be done at the same time, Launchpad could do a better job of advertising bug reports that have been marked as upstream but not yet linked.
One way of doing this would be an "N bugs need reporting upstream" link on project, distribution, and package Bugs pages, leading to canned search results.
Another way would be to highlight the need on the bug report page itself, one example of a general "here's what this bug report needs now" hint.