/products/+new doesn't make it obvious what a product is

Bug #31360 reported by Matthew Paul Thomas
4
Affects Status Importance Assigned to Milestone
Launchpad itself
In Progress
Medium
Matthew Paul Thomas

Bug Description

https://launchpad.net/products/+new should have a couple of sentences at the start talking about what a product is, and what the point is of registering one.

This would help prevent oddities like <https://launchpad.net/products/prelink>.

Revision history for this message
David Allouche (ddaa) wrote :

Adding some explanatory text there would be a good thing. But I think it would probably not have helped the specific case of the "prelink" product.

My guess is that the user thought that "launchpad == ubuntu bug tracker" (not "ubuntu uses launchpad to track bugs", but "launchpad is only the bug tracker for ubuntu").

So he did a search for "prelink" in the front page, had no hit and was suggested to do something (actually, create a product, but I do not think the user read it), and obedently filed a bug in the form.

This sort of confusion is going to happen again. I think preventing such oddities in the future involves:

 * Making the front page search a global search, or maybe just a bug search. Submitting ubuntu bugs is probably the dominant use case for new users by far.
 * Not suggesting creating a product if the front page search gives no hit. That should only be suggested by the product search on <https://launchpad.net/products>.

Remember, users do not read _anything_:
http://www.joelonsoftware.com/uibook/chapters/fog0000000062.html

Revision history for this message
Matthew Paul Thomas (mpt) wrote :

Making the front page search a Launchpad-wide search that people can trust will be lots of work. <https://wiki.launchpad.canonical.com/MaloneSearch> Perhaps we should remove the product search from the front page in the meantime.

Dafydd Harries (daf)
Changed in launchpad:
assignee: nobody → mpt
status: Unconfirmed → Confirmed
Changed in launchpad:
status: Confirmed → In Progress
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

Actually the template for registering a product does contain a paragraph talking about why you should, but that paragaph isn't being displayed. Odd.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.