can't report crash in /var/crash with ubuntu-bug, "Network problem"
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| Launchpad itself |
Expired
|
Undecided
|
Unassigned | ||
Bug Description
Because of bug #2033652 I was trying to report a gdb crash from /var/crash. It spent a long time uploading data, then and then popped up an error dialog:
Network problem
Cannot connect to crash database, please check your internet connection.
HTTP Error ???: Bad gateway
(I don't remember the error code exactly)
I tried again and had a slightly different result: "HTTP Error 503: Service Unavailable" instead of "Bad gateway".
So... First gimp crashes (bug #2031907). I can't report the crash properly for it because gimp is wired to catch segfaults instead of letting the OS handle them. Then gdb crashes (bug #2033652) while I'm trying to debug the gimp issue. And then I can't report the gdb crash properly because of THIS issue.
Jolly good all around.
ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: apport 2.27.0-0ubuntu2
ProcVersionSign
Uname: Linux 6.3.0-7-generic x86_64
NonfreeKernelMo
ApportLog:
INFO: apport (pid 639437) 2023-08-31 09:09:01,286: called for pid 639344, signal 11, core limit 0, dump mode 1
INFO: apport (pid 639437) 2023-08-31 09:09:01,288: executable: /usr/bin/gdb (command line "gdb /usr/bin/gimp")
INFO: apport (pid 639437) 2023-08-31 09:09:26,678: wrote report /var/crash/
ApportVersion: 2.27.0-0ubuntu2
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Thu Aug 31 09:19:25 2023
InstallationDate: Installed on 2019-01-02 (1702 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
PackageArchitec
RebootRequiredPkgs: Error: path contained symlinks.
SourcePackage: apport
UpgradeStatus: Upgraded to mantic on 2023-05-20 (103 days ago)
| Jonathan Kamens (jik) wrote | #1 |
| Benjamin Drung (bdrung) wrote | #2 |
| affects: | apport (Ubuntu) → launchpad |
| Guruprasad (lgp171188) wrote | #3 |
| Changed in launchpad: | |
| status: | New → Incomplete |
| Launchpad Janitor (janitor) wrote | #4 |
| Changed in launchpad: | |
| status: | Incomplete → Expired |
Thank you for taking the time to report this bug and helping to make Ubuntu better. Running into a series of bugs isn't the user experience to be desired.
The HTTP error Bad gateway should be error code 502. Both error codes 502 and 503 indicate a problem on the server side. So this is not a bug of the Apport client code, but the Launchpad server. So I am re-assigning it to launchpad.