Launchpad itself

failed to file bug on launchpad

Bug #1814585 reported by Török Edwin
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Launchpad itself
New
Undecided
Unassigned

Bug Description

It is annoying when I try to file a bugreport and get back an error instead, not the first time this happened:

Timeout error
Sorry, something just went wrong in Launchpad.

We’ve recorded what happened, and we’ll fix it as soon as possible. Apologies for the inconvenience.

Trying again in a couple of minutes might work.

(Error ID: OOPS-9134317cd3a9ac073986f335a488fce8)

Revision history for this message
Török Edwin (edwintorok) wrote :

It keeps failing:
Timeout error
Sorry, something just went wrong in Launchpad.

We’ve recorded what happened, and we’ll fix it as soon as possible. Apologies for the inconvenience.

Trying again in a couple of minutes might work.

(Error ID: OOPS-07b34567c21ffb2dd9d639c20924d21c)

This was the bug file url:
https://bugs.launchpad.net/ubuntu/+source/xorg/+filebug/a7902702-28b8-11e9-9660-d485646cd9a4

Paul White (paulw2u)
affects: ubuntu → launchpad
Revision history for this message
Colin Watson (cjwatson) wrote :

This is because you entered the binary package name "linux-image-4.18.0-14-generic" into a field that actually (unclearly) wants a *source* package name. Either use the search button next to that field, which should present you with the ability to select "linux" (the source package that produces that binary package), or just enter "linux" directly.

Of course, this is a detail that users shouldn't have to care about, and the fact that we currently fail if users get it wrong is bug 1635118.

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