release-upgrade does not work for the client behind proxy
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Landscape Client |
New
|
Undecided
|
Unassigned |
Bug Description
Hi,
In an offline environment a client machine needs a proxy for external connections, even if the proxy configuration is done for apt or a system-wide (environment) or for the landscape client in client.conf, when we trigger a release upgrade via Landscape GUI, the client tries to connect archive.ubuntu.com directly, and the upgrade fails.
root@landscape-
2022-11-10 10:13:12,363 INFO [MainThread] Queuing message with release upgrade failure to exchange urgently.
2022-11-10 10:13:12,364 WARNING [MainThread] Couldn't fetch file from http://
2022-11-10 10:17:43,952 WARNING [MainThread] Couldn't fetch file from http://
2022-11-10 10:17:43,952 WARNING [MainThread] Couldn't fetch all upgrade-tool files
We have a customer with this scenario (case 347803). I'm not sure, but maybe it could be added checking the proxy environments before starting the upgrade process.
Regards,
Ebrar.