landscape-client-charm

Error adding PPA, should retry

Bug #1454012 reported by Takenori MATSUMOTO on 2015-05-12

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	landscape-client-charm	Confirmed	Undecided	Unassigned

Bug Description

Landscape version: "15.01.3-0ubuntu2"

I still got error when I made above changes. Then I changed MAAS's main archive configuration from local mirror (i.e. http://jp.archive.ubuntu.com/ubuntu) to http://archive.ubuntu.com/ubuntu, then OpenStack deployment via AP starts. But I AP failed around 80%. I've attached log files download from Landscape GUI.

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Revision history for this message

Takenori MATSUMOTO (takenori-matsumoto) wrote on 2015-05-12:

landscape-cloud-installer-logs-2015-05-12T01-20-26Z.tar.gz Edit (444.3 KiB, application/x-tar)

Revision history for this message

David Britton (dpb) wrote on 2015-05-12:

Download full text (3.5 KiB)

This is the Landscape-client installation error:

unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40 Cannot add PPA: 'ppa:landscape/landscape-client-cloud-installer'.
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40 Please check that the PPA name or format is correct.
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40 Traceback (most recent call last):
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40 File "/var/lib/juju/agents/unit-landscape-client-0/charm/hooks/install", line 92, in <module>
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40 sys.exit(hooks.execute(sys.argv))
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40 File "/var/lib/juju/agents/unit-landscape-client-0/charm/hooks/charmhelpers/core/hookenv.py", line 502, in execute
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40 self._hooks[hook_name]()
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40 File "/var/lib/juju/agents/unit-landscape-client-0/charm/hooks/install", line 34, in install
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40 add_apt_source(origin)
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40 File "/var/lib/juju/agents/unit-landscape-client-0/charm/hooks/install", line 88, in add_apt_source
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40 return add_source(url, key)
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40 File "/var/lib/juju/agents/unit-landscape-client-0/charm/hooks/charmhelpers/fetch/__init__.py", line 238, in add_source
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40 subprocess.check_call(['add-apt-repository', '--yes', source])
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40 File "/usr/lib/python2.7/subprocess.py", line 540, in check_call
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40 raise CalledProcessError(retcode, cmd)
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40 subprocess.CalledProcessError: Command '['add-apt-repository', '--yes', u'ppa:landscape/landscape-client-cloud-installer']' returned non-zero exit status 1
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 ERROR juju.worker.uniter.operation runhook.go:86 hook "install" failed: exit status 1

Can you attempt to run the command:

sudo add-apt-repository --yes ppa:landscape/landscape-client-cloud-installer

And post the results? You can run it from even a maas node that has been manually 'started' if your environment i...

This is the Landscape-client installation error:

unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40 Cannot add PPA: 'ppa:landscape/landscape-client-cloud-installer'.
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40 Please check that the PPA name or format is correct.
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40 Traceback (most recent call last):
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40   File "/var/lib/juju/agents/unit-landscape-client-0/charm/hooks/install", line 92, in <module>
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40     sys.exit(hooks.execute(sys.argv))
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40   File "/var/lib/juju/agents/unit-landscape-client-0/charm/hooks/charmhelpers/core/hookenv.py", line 502, in execute
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40     self._hooks[hook_name]()
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40   File "/var/lib/juju/agents/unit-landscape-client-0/charm/hooks/install", line 34, in install
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40     add_apt_source(origin)
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40   File "/var/lib/juju/agents/unit-landscape-client-0/charm/hooks/install", line 88, in add_apt_source
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40     return add_source(url, key)
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40   File "/var/lib/juju/agents/unit-landscape-client-0/charm/hooks/charmhelpers/fetch/__init__.py", line 238, in add_source
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40     subprocess.check_call(['add-apt-repository', '--yes', source])
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40   File "/usr/lib/python2.7/subprocess.py", line 540, in check_call
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40     raise CalledProcessError(retcode, cmd)
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 INFO unit.landscape-client/0.install logger.go:40 subprocess.CalledProcessError: Command '['add-apt-repository', '--yes', u'ppa:landscape/landscape-client-cloud-installer']' returned non-zero exit status 1
unit-landscape-client-0[16306]: 2015-05-12 01:15:29 ERROR juju.worker.uniter.operation runhook.go:86 hook "install" failed: exit status 1

Can you attempt to run the command:

sudo add-apt-repository --yes ppa:landscape/landscape-client-cloud-installer

And post the results?  You can run it from even a maas node that has been manually 'started' if your environment is not up.  Also, you can do a bit more debugging in this area by looking at the following askubuntu question:

http://askubuntu.com/questions/606422/how-can-i-see-what-openstack-services-have-been-deployed-to-which-servers-once-o

If you look at that, it will tell you how to get access to the juju environment where you can use standard juju commands for debugging a bit, maybe cut the triage cycle down for you.

Changed in landscape:
status:	New → Incomplete

David Britton (dpb) on 2015-05-12

information type:	Proprietary → Public
Changed in landscape-client-charm:
status:	New → Incomplete
no longer affects:	landscape
summary:	- Roadshow: Autopilot error around 80% + Error adding PPA
Changed in landscape-client-charm:
status:	Incomplete → New

David Britton (dpb) on 2015-05-12

summary:

- Error adding PPA
+ Error adding PPA, should retry

mahmoh (mahmoh) on 2015-05-12

tags:

added: roadshow

Revision history for this message

🤖 Landscape Builder (landscape-builder) wrote on 2015-12-23:

This bug has not seen any activity in the last 6 months, so it is being automatically closed.

If you are still experiencing this issue, please feel free to re-open.

Landscape Team

Changed in landscape-client-charm:
status:	New → Invalid

Adam Collard (adam-collard) on 2016-02-04

Changed in landscape-client-charm:
status:	Invalid → Confirmed
tags:	added: cloud-install-failure

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