Contrail :: R4.0 16.04 131 ocata :: webui fails to come up.

Bug #1738603 reported by Ritam Gangopadhyay
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Juniper Openstack
Status tracked in Trunk
R4.0
Won't Fix
High
Biswajit Mandal
R4.1
New
High
Biswajit Mandal
R5.0
New
High
Biswajit Mandal
Trunk
New
High
Biswajit Mandal

Bug Description

The contrail-webui service does not come up due to node.js failing at startup. Seems to be a missing key file issue.

Setup:-

DISTRO : "Ubuntu 16.04.2 LTS"
SKU : ocata
Config Nodes : [u'nodem16', u'nodem17', u'nodem18']
Control Nodes : [u'nodem16', u'nodem17', u'nodem18']
Compute Nodes : [u'nodem19', u'nodem20', u'nodem5']
Openstack Node : [u'nodem16', u'nodem17', u'nodem18']
WebUI Node : [u'nodem16', u'nodem17', u'nodem18']
Analytics Node! s : [u'nodem16', u'nodem17', u'nodem18']
Database Nodes : [u'nodem16', u'nodem17', u'nodem18']
Physical Devices : [u'blr-mx2', u"'blr-mx2'"]
LB Nodes : [u'nodea10']

root@nodem16(controller):/# contrail-status
== Contrail Control ==
contrail-control: active
contrail-named: active
contrail-dns: active
contrail-control-nodemgr: active
== Contrail Config ==
contrail-api: active
contrail-schema: backup
contrail-svc-monitor: backup
contrail-device-manager: backup
contrail-config-nodemgr: active
== Contrail Config Database==
contrail-database: active

== Contrail Web UI ==
contrail-webui: inactive <<<<<<<< Contrail-WebUI service is inactive
contrail-webui-middleware: active
== Contrail Support Services ==
zookeeper: active
rabbitmq-server: inactive (disabled on boot)
root@nodem16(controller):/#

Internal Ansible Logs showing failure in bringing up WebUI service
**********************************************************************
**********************************************************************
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**********************************************************************

Dec 17 07:49:11 nodem16 contrailctl[27]: TASK [contrail/webui : Make sure contrail-webui service is in desired state] ***
Dec 17 07:49:11 nodem16 contrailWebServer.sh[7428]: 12/17/2017 07:49:11 AM - debug: Built Package List as:[{"pkgName":null,"parseURL.xml":["/src/serverroot/common/url.routes.js","/src/serverroot/utils/url.routes.js","/src/serverroot/web/routes/url.routes.js","/webroot/reports/qe/api/url.routes.js","/webroot/reports/udd/api/url.routes.js"],"jobProcess.xml":["/src/serverroot/jobs/core/jobsCb.api.js"],"featureList.xml":["/src/serverroot/web/core/feature.list.js"]},{"pkgName":"webController","jobProcess.xml":["/webroot/monitor/infrastructure/controlnode/jobs/jobsCb.api.js","/webroot/monitor/infrastructure/vrouter/jobs/jobsCb.api.js","/webroot/monitor/networking/jobs/jobsCb.api.js"],"featureList.xml":["/webroot/common/api/feature.list.js"],"parseURL.xml":["/webroot/common/api/url.routes.js","/webroot/config/common/api/url.routes.js","/webroot/config/dns/records/api/url.routes.js","/webroot/config/dns/servers/api/url.routes.js","/webroot/config/infra/bgp/api/url.routes.js","/webroot/config/infra/linklocalservices/api/url.routes.js","/webroot/config/infra/quotas/api/url.routes.js","/webroot/config/infra/serviceappliance/api/url.routes.js","/webroot/config/infra/serviceapplianceset/api/url.routes.js","/webroot/config/infra/vrouters/api/url.routes.js","/webroot/config/networking/fip/api/url.routes.js","/webroot/config/networking/ipam/api/url.routes.js","/webroot/config/networking/logicalrouter/api/url.routes.js","/webroot/config/networking/networks/api/url.routes.js","/webroot/config/networking/policy/api/url.routes.js","/webroot/config/networking/port/api/url.routes.js","/webroot/config/networking/routetable/api/url.routes.js","/webroot/config/networking/routingpolicy/api/url.routes.js","/webroot/config/networking/securitygroup/api/url.routes.js","/webroot/config/physicaldevices/interfaces/api/url.routes.js","/webroot/config/physicaldevices/physicalrouters/api/url.routes.js","/webroot/config/port/api/url.routes.js","/webroot/config/services/bgpasaservice/api/url.routes.js","/webroot/config/services/instances/api/url.routes.js","/webroot/config/services/templates
Dec 17 07:49:11 nodem16 contrailWebServer.sh[7428]: /api/url.routes.js","/webroot/monitor/infrastructure/analyticsnode/api/url.routes.js","/webroot/monitor/infrastructure/confignode/api/url.routes.js","/webroot/monitor/infrastructure/controlnode/api/url.routes.js","/webroot/monitor/infrastructure/databasenode/api/url.routes.js","/webroot/monitor/infrastructure/globalcontroller/api/url.routes.js","/webroot/monitor/infrastructure/underlay/api/url.routes.js","/webroot/monitor/infrastructure/vrouter/api/url.routes.js","/webroot/monitor/networking/api/url.routes.js","/webroot/setting/configdb/ui/api/url.routes.js"]}]
Dec 17 07:49:11 nodem16 contrailWebServer.sh[7428]: fs.js:439
Dec 17 07:49:11 nodem16 contrailWebServer.sh[7428]: return binding.open(pathModule._makeLong(path), stringToFlags(flags), mode);
Dec 17 07:49:11 nodem16 contrailWebServer.sh[7428]: ^
Dec 17 07:49:11 nodem16 contrailWebServer.sh[7428]: Error: ENOENT, no such file or directory './keys/cs-key.pem'
Dec 17 07:49:11 nodem16 contrailWebServer.sh[7428]: at Object.fs.openSync (fs.js:439:18)
Dec 17 07:49:11 nodem16 contrailWebServer.sh[7428]: at Object.fs.readFileSync (fs.js:290:15)
Dec 17 07:49:11 nodem16 contrailWebServer.sh[7428]: at Object.<anonymous> (/usr/src/contrail/contrail-web-core/webServerStart.js:96:12)
Dec 17 07:49:11 nodem16 contrailWebServer.sh[7428]: at Module._compile (module.js:456:26)
Dec 17 07:49:11 nodem16 contrailWebServer.sh[7428]: at Object.Module._extensions..js (module.js:474:10)
Dec 17 07:49:11 nodem16 contrailWebServer.sh[7428]: at Module.load (module.js:356:32)
Dec 17 07:49:11 nodem16 contrailWebServer.sh[7428]: at Function.Module._load (module.js:312:12)
Dec 17 07:49:11 nodem16 contrailWebServer.sh[7428]: at Function.Module.runMain (module.js:497:10)
Dec 17 07:49:11 nodem16 contrailWebServer.sh[7428]: at startup (node.js:119:16)
Dec 17 07:49:11 nodem16 contrailWebServer.sh[7428]: at node.js:929:3
Dec 17 07:49:11 nodem16 systemd[1]: contrail-webui.service: Main process exited, code=exited, status=8/n/a
Dec 17 07:49:11 nodem16 systemd[1]: contrail-webui.service: Unit entered failed state.
Dec 17 07:49:11 nodem16 systemd[1]: contrail-webui.service: Failed with result 'exit-code'.
Dec 17 07:49:11 nodem16 systemd[1]: contrail-webui.service: Service hold-off time over, scheduling restart.
Dec 17 07:49:11 nodem16 systemd[1]: Stopped "Contrail Web UI".
Dec 17 07:49:11 nodem16 systemd[1]: Started "Contrail Web UI".
Dec 17 07:49:11 nodem16 systemd[1]: Configuration file /lib/systemd/system/contrail-webui.service is marked executable. Please remove executable permission bits. Proceeding anyway.
Dec 17 07:49:11 nodem16 systemd[1]: Configuration file /lib/systemd/system/contrail-webui.service is marked executable. Please remove executable permission bits. Proceeding anyway.
Dec 17 07:49:11 nodem16 contrailWebMiddleware.sh[7458]: 12/17/2017 07:49:11 AM - debug: Redis: connect
Dec 17 07:49:11 nodem16 contrailWebMiddleware.sh[7458]: 12/17/2017 07:49:11 AM - debug: Redis: ready
Dec 17 07:49:11 nodem16 contrailWebMiddleware.sh[7458]: 12/17/2017 07:49:11 AM - debug: Redis FLUSHDB 2 done
Dec 17 07:49:11 nodem16 contrailWebMiddleware.sh[7458]: 12/17/2017 07:49:11 AM - debug: Redis FLUSHDB 3 done
Dec 17 07:49:11 nodem16 contrailWebMiddleware.sh[7458]: 12/17/2017 07:49:11 AM - debug: Redis FLUSHDB 4 done
Dec 17 07:49:11 nodem16 contrailWebMiddleware.sh[7458]: 12/17/2017 07:49:11 AM - debug: Redis FLUSHDB 5 done
Dec 17 07:49:11 nodem16 systemd[1]: Configuration file /lib/systemd/system/contrail-webui.service is marked executable. Please remove executable permission bits. Proceeding anyway.
Dec 17 07:49:11 nodem16 systemd[1]: Reloading.
Dec 17 07:49:11 nodem16 systemd[1]: Configuration file /lib/systemd/system/contrail-database.service is marked executable. Please remove executable permission bits. Proceeding anyway.
Dec 17 07:49:11 nodem16 systemd[1]: [/lib/systemd/system/contrail-database.service:10] Not an absolute path, ignoring: ${CASSANDRA_USER_HOME}/cassandra.pid
Dec 17 07:49:11 nodem16 systemd[1]: Configuration file /lib/systemd/system/contrail-webui.service is marked executable. Please remove executable permission bits. Proceeding anyway.
Dec 17 07:49:11 nodem16 systemd[1]: Configuration file /lib/systemd/system/contrail-webui-middleware.service is marked executable. Please remove executable permission bits. Proceeding anyway.
Dec 17 07:49:12 nodem16 contrailctl[27]: changed: [localhost]
Dec 17 07:49:12 nodem16 contrailctl[27]: TASK [contrail/webui : Make sure contrail-webui-middleware service is in desired state] ***
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: 12/17/2017 07:49:12 AM - debug: Built Package List as:[{"pkgName":null,"parseURL.xml":["/src/serverroot/common/url.routes.js","/src/serverroot/utils/url.routes.js","/src/serverroot/web/routes/url.routes.js","/webroot/reports/qe/api/url.routes.js","/webroot/reports/udd/api/url.routes.js"],"jobProcess.xml":["/src/serverroot/jobs/core/jobsCb.api.js"],"featureList.xml":["/src/serverroot/web/core/feature.list.js"]},{"pkgName":"webController","jobProcess.xml":["/webroot/monitor/infrastructure/controlnode/jobs/jobsCb.api.js","/webroot/monitor/infrastructure/vrouter/jobs/jobsCb.api.js","/webroot/monitor/networking/jobs/jobsCb.api.js"],"featureList.xml":["/webroot/common/api/feature.list.js"],"parseURL.xml":["/webroot/common/api/url.routes.js","/webroot/config/common/api/url.routes.js","/webroot/config/dns/records/api/url.routes.js","/webroot/config/dns/servers/api/url.routes.js","/webroot/config/infra/bgp/api/url.routes.js","/webroot/config/infra/linklocalservices/api/url.routes.js","/webroot/config/infra/quotas/api/url.routes.js","/webroot/config/infra/serviceappliance/api/url.routes.js","/webroot/config/infra/serviceapplianceset/api/url.routes.js","/webroot/config/infra/vrouters/api/url.routes.js","/webroot/config/networking/fip/api/url.routes.js","/webroot/config/networking/ipam/api/url.routes.js","/webroot/config/networking/logicalrouter/api/url.routes.js","/webroot/config/networking/networks/api/url.routes.js","/webroot/config/networking/policy/api/url.routes.js","/webroot/config/networking/port/api/url.routes.js","/webroot/config/networking/routetable/api/url.routes.js","/webroot/config/networking/routingpolicy/api/url.routes.js","/webroot/config/networking/securitygroup/api/url.routes.js","/webroot/config/physicaldevices/interfaces/api/url.routes.js","/webroot/config/physicaldevices/physicalrouters/api/url.routes.js","/webroot/config/port/api/url.routes.js","/webroot/config/services/bgpasaservice/api/url.routes.js","/webroot/config/services/instances/api/url.routes.js","/webroot/config/services/templates
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: /api/url.routes.js","/webroot/monitor/infrastructure/analyticsnode/api/url.routes.js","/webroot/monitor/infrastructure/confignode/api/url.routes.js","/webroot/monitor/infrastructure/controlnode/api/url.routes.js","/webroot/monitor/infrastructure/databasenode/api/url.routes.js","/webroot/monitor/infrastructure/globalcontroller/api/url.routes.js","/webroot/monitor/infrastructure/underlay/api/url.routes.js","/webroot/monitor/infrastructure/vrouter/api/url.routes.js","/webroot/monitor/networking/api/url.routes.js","/webroot/setting/configdb/ui/api/url.routes.js"]}]
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: 12/17/2017 07:49:12 AM - debug: Redis: connect
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: 12/17/2017 07:49:12 AM - debug: Redis: connect
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: 12/17/2017 07:49:12 AM - debug: Redis: connect
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: 12/17/2017 07:49:12 AM - debug: Redis: connect
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: 12/17/2017 07:49:12 AM - debug: Redis: ready
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: 12/17/2017 07:49:12 AM - debug: Redis: ready
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: 12/17/2017 07:49:12 AM - debug: Redis: ready
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: 12/17/2017 07:49:12 AM - debug: Redis: ready
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: 12/17/2017 07:49:12 AM - debug: Redis FLUSHDB 2 done
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: 12/17/2017 07:49:12 AM - debug: Redis FLUSHDB 3 done
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: 12/17/2017 07:49:12 AM - debug: Redis FLUSHDB 4 done
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: 12/17/2017 07:49:12 AM - debug: Redis FLUSHDB 5 done
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: /usr/lib64/node_modules/redis/index.js:541
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: throw err;
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: ^
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: Error: ENOENT, no such file or directory './keys/cs-key.pem'
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: at Object.fs.openSync (fs.js:439:18)
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: at Object.fs.readFileSync (fs.js:290:15)
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: at Object.<anonymous> (/usr/lib64/node_modules/kue/lib/http/index.js:44:12)
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: at Module._compile (module.js:456:26)
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: at Object.Module._extensions..js (module.js:474:10)
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: at Module.load (module.js:356:32)
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: at Function.Module._load (module.js:312:12)
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: at Module.require (module.js:364:17)
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: at require (module.js:380:17)
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: at Function.Object.defineProperty.get (/usr/lib64/node_modules/kue/lib/kue.js:48:26)
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: 12/17/2017 07:49:12 AM - debug: The worker #1 has disconnected.
Dec 17 07:49:12 nodem16 contrailWebMiddleware.sh[7458]: 12/17/2017 07:49:12 AM - error: The worker #1 has exited with exit code 8

description: updated
no longer affects: juniperopenstack
Changed in juniperopenstack:
importance: Undecided → High
milestone: none → r5.0.0
Revision history for this message
Anant Patil (ananta) wrote :

Can you please share the resolution for this issue? I am still seeing for 4.1. Thanks!

Revision history for this message
Biswajit Mandal (bmandal) wrote :

@anant,
How you provisioned your system? The keys should get generated while installing ui package through https://github.com/Juniper/contrail-packaging/commit/5fab2542f4eff93d266cf408e1b53e0cb3c8364d

Please check if you have /etc/contrail/webui_ssl directory in the system?
4.

Revision history for this message
Biswajit Mandal (bmandal) wrote :

4.1 which build you are using?

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