juju agent stuck initializing for subordinate charms

Bug #1918938 reported by Ramon Grullon
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Canonical Juju
Triaged
Low
Unassigned

Bug Description

While setting relations for all the LMA stack to the Openstack services, 2 units got stuck with agents initializing for filebeat and telegraf.

The issue occurred on 1 of 3 heat units and 1 of 3 rabbitmq units.

I've been troubleshooting on the heat charm to avoid making any changes to the rabbitmq service.

I've rebooted the heat machine hosting the heat unit with the issue as well as remove the relation for heat and telegraf and heat and filebeat. This removed the subordinate charms from the other 2 of 3 heat units with no issues but the heat unit with the stuck agent would not remove the subordinate charm.

We believe this issue is related to load on the controller as we added all the relations for the LMA stack at once.

The current workaround was to make sure the unit was not the heat leader and removed the unit. Once the unit was re-added the agents initialized correctly. We are hesitant to do this with the rabbitmq unit with the same issue as we don't know of the performance impact to the cloud.

Revision history for this message
Ramon Grullon (rgrullon) wrote :
Revision history for this message
Heather Lanigan (hmlanigan) wrote :

From the image: juju 2.8.9. Model notes indicate an aborted migration.

Revision history for this message
Aymen Frikha (aym-frikha) wrote :

This is an old operation that has been done. It was a migration that was failing: here is the bug for the that one: https://bugs.launchpad.net/juju/+bug/1918695. It's not related to adding new subordinate units.

Felipe Reyes (freyes)
tags: added: sts
Changed in juju:
status: New → Triaged
importance: Undecided → Medium
Revision history for this message
Canonical Juju QA Bot (juju-qa-bot) wrote :

This Medium-priority bug has not been updated in 60 days, so we're marking it Low importance. If you believe this is incorrect, please update the importance.

Changed in juju:
importance: Medium → Low
tags: added: expirebugs-bot
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