juju add-user output doesn't include instructions on how user should connect to controller

Bug #1660886 reported by Jason Hobbs
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Canonical Juju

Bug Description

This is with 2.0.2.

I use add-user to add a user to my controller. It says this:


I can send that command to someone, but it's not obvious what they need to do to connect to the controller in the first place. There is no information about what the IP address, etc of the controller is.

I'm not sure where to get that info to send to someone. Should I send them my controllers.yaml? I'm sure I can google it and figure it out but I'm tired and limited on time and don't want to have to do that.

The output of add-user should be more helpful in that direction.

Revision history for this message
Anastasia (anastasia-macmood) wrote :


The registration string Juju supplied encodes the addresses of the controller. In other words, as long as newly added user is on a network that can address the controller, they can run the register command.

And if the controller is internet accessible, they can do it from "anywhere" in the world \o/

I added a docs issue to make this fact most obvious: https://github.com/juju/docs/issues/1621

'add-user' command output with registration string will benefit from stating this explicitly too.

Changed in juju:
status: New → Triaged
importance: Undecided → Medium
tags: added: usability
Revision history for this message
Jason Hobbs (jason-hobbs) wrote :

Anastasia, that's neat! Yeah, I had no idea because it's not obvious at all, and maybe a little subversive, to ask someone to run a command that will have them talking out over a network without it being obvious. Could also lead to confusion when firewalls are involved.

tags: added: helpdocs
tags: added: helptext
removed: helpdocs
Revision history for this message
Canonical Juju QA Bot (juju-qa-bot) wrote :

This bug has not been updated in 2 years, so we're marking it Low importance. If you believe this is incorrect, please update the importance.

Changed in juju:
importance: Medium → Low
tags: added: expirebugs-bot
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