Frame download problem

Bug #942092 reported by Jack Ireland
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
JHelioviewer
Fix Committed
Undecided
Unassigned

Bug Description

I am reporting this on behalf of a user. I believe the user is using OS X.

"Whenever I ask for full res. 4096 x 4096 images of an SDO event, even when it might be only 100 or so frames, I typically get back 640 x 640 frames. The two times I was able to get 4096 x 4096 frames to download, the bottom third of the images were all black, i.e., truncated. Is there some reason I cannot get 4096 frames or is there some limitation I should be aware of? I am using version 2.1.4."

Thanks,

Jack

Andre Dau (andre-dau)
Changed in jhelioviewer:
status: New → Fix Committed
status: Fix Committed → Incomplete
status: Incomplete → New
status: New → Fix Committed
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