[iotg][tgl-up3]Some USB tests fail in CDTS but actually works manually

Bug #1943000 reported by Doug Jacobs
6
This bug affects 1 person
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intel
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Bug Description

[Summary]CDTS' manual tests for USB require you to plug various devices into the DUT's USB-3 and USB-C ports. WHile some tests fail inside CDTS, they seem to work from the command line.

Image: iotg-focal-desktop-20210813.img

USB-2 into USB-3 port: Works but CDTS fails (DUT has no USB-2 ports)
USB-3 into USB-3 port: Works as expected
USB-3 into USB-C adapter: fails (but the drive shows up under /media/u/ )
USB-C into USB-C port: fails (device is truly not detected, even using the same USB-C port)
USB-C into USB-C adapter: fails (but the drive shows up under /media/u/ )
Ethernet into USB-C adapter: fails (but interface shows up with ip a)

[Steps to reproduce]
CDTS, Manual tests for Desktop 20.04, select USB

[Expected result]
All USB tests should pass.

[Actual result]
Failed tests
usb-c/c-to-a-adapter/insert
usb-c/c-to-ethernet-adapter/insert
usb-c/insert
usb/storage-automated

[Failure rate] 100%

[Additional information]
CID: 202109-29412
SKU:
system-manufacturer: Intel Corporation
system-product-name: Tiger Lake Client Platform
bios-version: TGLIFUI1.R00.3455.A02.2011240812
CPU: 11th Gen Intel(R) Core(TM) i5-1145GRE @ 2.60GHz (8x)
GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:9a49] (rev 01)
kernel-version: 5.11.0-1012-intel

[Stage]
Issue reported and logs collected right after it happened

Revision history for this message
Doug Jacobs (djacobs98) wrote :

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Revision history for this message
Doug Jacobs (djacobs98) wrote :

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Revision history for this message
Doug Jacobs (djacobs98) wrote :

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