Cannot record departure
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
ihris-manage-lesotho |
Confirmed
|
Critical
|
Unassigned |
Bug Description
It seems like all of a sudden that on the "Position Information" option has disappeared and we cant record departures anymore. eg when people resign, in case of death or retirements e.t.c.
Carl Leitner (litlfred) wrote : | #1 |
Carl Leitner (litlfred) wrote : | #2 |
The feature you're talking about is with 4.1 which has not been released officially yet.
Do you see any errors with apache tail?
What other issues have users reported?
Carl Leitner (litlfred) wrote : | #3 |
php /var/lib/
[Wed Aug 24 14:39:50 2011] [error] [client 10.6.26.183]
I2CE: I2CE->raiseError (/var/lib/
Could not store config:
Called from I2CE_MagicDataN
Called from I2CE_MagicDataN
Called from I2CE_MagicDataN
Called from I2CE_Module_
Called from I2CE_ModuleFact
Called from I2CE_ModuleFact
Called from I2CE::bringUpSy
Called from I2CE::initializ
[Wed Aug 24 14:39:50 2011] [error] [client 10.6.26.183]
I2CE: I2CE->raiseError (/var/lib/
Unable to set Value at /modules/
[Wed Aug 24 14:39:50 2011] [error] [client 10.6.26.183]
I2CE: I2CE->raiseError (/var/lib/
Carl Leitner (litlfred) wrote : | #4 |
This looks like there is an error with magic data and how memcached is configured. This is potentially an error that we have seen with Ubuntu. Can you please tell us the version of all the software.
For ubuntu:
lsb_release -a
For PHP:
php -v
For memcached
aptitude search memcache
aptitude versions memcached php5-memcached
The instructions for installing memcached are here:
http://
Can you verify which instructions you followed.
Makhate Makhate (makhatemakhate) wrote : Re: [Bug 832960] Re: Cannot record departure | #5 |
- versions.rtf Edit (731 bytes, application/rtf; name="versions.rtf")
Result of lsb_releasr -a & php -v
On Wed, Aug 24, 2011 at 4:09 PM, Carl Leitner <email address hidden> wrote:
> This looks like there is an error with magic data and how memcached is
> configured. This is potentially an error that we have seen with Ubuntu.
> Can you please tell us the version of all the software.
>
> For ubuntu:
> lsb_release -a
>
> For PHP:
> php -v
>
> For memcached
> aptitude search memcache
> aptitude versions memcached php5-memcached
>
> The instructions for installing memcached are here:
> http://
> Can you verify which instructions you followed.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https:/
>
> Title:
> Cannot record departure
>
> Status in iHRIS Manage in Lesotho:
> New
>
> Bug description:
> It seems like all of a sudden that on the "Position Information"
> option has disappeared and we cant record departures anymore. eg when
> people resign, in case of death or retirements e.t.c.
>
> To manage notifications about this bug go to:
> https:/
>
--
Makhate Gerard Makhate (Mr.)
Human Resources Information System
Ministry of Health and Social Welfare
+266 5963 3566
"Forgiveness received makes a jubilant soul, forgiveness granted purifies a
soul"
Carl Leitner (litlfred) wrote : | #6 |
You are using Ubuntu 10.04 (Lynx)
There is a problem with APC. Can you check if you followed these instructions:
http://
Cheers,
-carl
On Aug 24, 2011, at 10:44, Makhate Makhate <email address hidden> wrote:
> Result of lsb_releasr -a & php -v
>
> On Wed, Aug 24, 2011 at 4:09 PM, Carl Leitner <email address hidden>
> wrote:
>
>> This looks like there is an error with magic data and how memcached is
>> configured. This is potentially an error that we have seen with Ubuntu.
>> Can you please tell us the version of all the software.
>>
>> For ubuntu:
>> lsb_release -a
>>
>> For PHP:
>> php -v
>>
>> For memcached
>> aptitude search memcache
>> aptitude versions memcached php5-memcached
>>
>> The instructions for installing memcached are here:
>> http://
>> Can you verify which instructions you followed.
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https:/
>>
>> Title:
>> Cannot record departure
>>
>> Status in iHRIS Manage in Lesotho:
>> New
>>
>> Bug description:
>> It seems like all of a sudden that on the "Position Information"
>> option has disappeared and we cant record departures anymore. eg when
>> people resign, in case of death or retirements e.t.c.
>>
>> To manage notifications about this bug go to:
>> https:/
>>
>
>
> --
> Makhate Gerard Makhate (Mr.)
> Human Resources Information System
> Ministry of Health and Social Welfare
> +266 5963 3566
>
> "Forgiveness received makes a jubilant soul, forgiveness granted purifies a
> soul"
>
>
> ** Attachment added: "versions.rtf"
> https:/
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https:/
>
> Title:
> Cannot record departure
>
> Status in iHRIS Manage in Lesotho:
> New
>
> Bug description:
> It seems like all of a sudden that on the "Position Information"
> option has disappeared and we cant record departures anymore. eg when
> people resign, in case of death or retirements e.t.c.
>
> To manage notifications about this bug go to:
> https:/
Carl Leitner (litlfred) wrote : | #7 |
Can you run this command:
aptitude search apc
which will let us know which APC packages you have installed.
Carl Leitner (litlfred) wrote : | #8 |
Also, can you send the output of the command
cat /etc/php5/
which will tell is how apc is configured. Thanks!
Changed in ihris-manage-lesotho: | |
importance: | Undecided → Critical |
status: | New → Confirmed |
Makhate Makhate (makhatemakhate) wrote : | #9 |
- ubuntu_apc Edit (1.2 KiB, application/octet-stream; name=ubuntu_apc)
On Thu, Aug 25, 2011 at 3:30 PM, Carl Leitner <email address hidden> wrote:
> Also, can you send the output of the command
> cat /etc/php5/
> which will tell is how apc is configured. Thanks!
>
> ** Changed in: ihris-manage-
> Importance: Undecided => Critical
>
> ** Changed in: ihris-manage-
> Status: New => Confirmed
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https:/
>
> Title:
> Cannot record departure
>
> Status in iHRIS Manage in Lesotho:
> Confirmed
>
> Bug description:
> It seems like all of a sudden that on the "Position Information"
> option has disappeared and we cant record departures anymore. eg when
> people resign, in case of death or retirements e.t.c.
>
> To manage notifications about this bug go to:
> https:/
>
--
Makhate Gerard Makhate (Mr.)
Human Resources Information System
Ministry of Health and Social Welfare
+266 5963 3566
"Forgiveness received makes a jubilant soul, forgiveness granted purifies a
soul"
Carl Leitner (litlfred) wrote : | #10 |
Can you do a
sudo gedit /etc/php5/
And make the file look like:
extension=apc.so
apc.shm_size = 100M
apc.write_lock=1
apc.slam_defense=0
Carl Leitner (litlfred) wrote : | #11 |
And then you will need to restart apache (and memcahced)
sudo /etc/init.d/apache2 restart
sudo /etc/init.
Makhate Makhate (makhatemakhate) wrote : | #12 |
I initially had:
extension=apc.so
apc.shm_size=100
apc.slam_defense = off
On Fri, Aug 26, 2011 at 3:41 PM, Carl Leitner <email address hidden> wrote:
> And then you will need to restart apache (and memcahced)
> sudo /etc/init.d/apache2 restart
> sudo /etc/init.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https:/
>
> Title:
> Cannot record departure
>
> Status in iHRIS Manage in Lesotho:
> Confirmed
>
> Bug description:
> It seems like all of a sudden that on the "Position Information"
> option has disappeared and we cant record departures anymore. eg when
> people resign, in case of death or retirements e.t.c.
>
> To manage notifications about this bug go to:
> https:/
>
--
Makhate Gerard Makhate (Mr.)
Human Resources Information System
Ministry of Health and Social Welfare
+266 5963 3566
"Forgiveness received makes a jubilant soul, forgiveness granted purifies a
soul"
Makhate Makhate (makhatemakhate) wrote : | #13 |
On Fri, Aug 26, 2011 at 4:02 PM, Makhate Makhate
<email address hidden>wrote:
> I initially had:
>
> extension=apc.so
> apc.shm_size=100
> apc.slam_defense = off
>
>
>
> On Fri, Aug 26, 2011 at 3:41 PM, Carl Leitner <email address hidden>wrote:
>
>> And then you will need to restart apache (and memcahced)
>> sudo /etc/init.d/apache2 restart
>> sudo /etc/init.
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https:/
>>
>> Title:
>> Cannot record departure
>>
>> Status in iHRIS Manage in Lesotho:
>> Confirmed
>>
>> Bug description:
>> It seems like all of a sudden that on the "Position Information"
>> option has disappeared and we cant record departures anymore. eg when
>> people resign, in case of death or retirements e.t.c.
>>
>> To manage notifications about this bug go to:
>> https:/
>>
>
>
>
> --
> Makhate Gerard Makhate (Mr.)
> Human Resources Information System
> Ministry of Health and Social Welfare
> +266 5963 3566
>
> "Forgiveness received makes a jubilant soul, forgiveness granted purifies a
> soul"
>
>
--
Makhate Gerard Makhate (Mr.)
Human Resources Information System
Ministry of Health and Social Welfare
+266 5963 3566
"Forgiveness received makes a jubilant soul, forgiveness granted purifies a
soul"
Carl Leitner (litlfred) wrote : | #14 |
Great. Can you now run apache_tail and then go to the page where you should be able to change position, but can't?
Makhate Makhate (makhatemakhate) wrote : | #15 |
- apache_tail.rtf Edit (5.3 KiB, application/rtf; name="apache_tail.rtf")
On Fri, Aug 26, 2011 at 4:22 PM, Carl Leitner <email address hidden> wrote:
> Great. Can you now run apache_tail and then go to the page where you
> should be able to change position, but can't?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https:/
>
> Title:
> Cannot record departure
>
> Status in iHRIS Manage in Lesotho:
> Confirmed
>
> Bug description:
> It seems like all of a sudden that on the "Position Information"
> option has disappeared and we cant record departures anymore. eg when
> people resign, in case of death or retirements e.t.c.
>
> To manage notifications about this bug go to:
> https:/
>
--
Makhate Gerard Makhate (Mr.)
Human Resources Information System
Ministry of Health and Social Welfare
+266 5963 3566
"Forgiveness received makes a jubilant soul, forgiveness granted purifies a
soul"
Carl Leitner (litlfred) wrote : | #16 |
Sorry. I was using the config file from a new version of apc. Please, change /etc/php5/
extension=apc.so
apc.shm_size = 100M
apc.write_lock= off
apc.slam_defense= off
Then restart apache, memcached and run apache_tail.
Makhate Makhate (makhatemakhate) wrote : | #17 |
- newProblem.rtf Edit (1.9 KiB, application/rtf; name="newProblem.rtf")
After editing this file, we are facing another problem: we can't access the
server. It says it's using 127.0.1.1 as it's localhost, I'm used to seeing
127.0.0.1.
On Fri, Aug 26, 2011 at 4:49 PM, Carl Leitner <email address hidden> wrote:
> Sorry. I was using the config file from a new version of apc. Please,
> change /etc/php5/
> extension=apc.so
> apc.shm_size = 100M
> apc.write_lock= off
> apc.slam_defense= off
>
> Then restart apache, memcached and run apache_tail.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https:/
>
> Title:
> Cannot record departure
>
> Status in iHRIS Manage in Lesotho:
> Confirmed
>
> Bug description:
> It seems like all of a sudden that on the "Position Information"
> option has disappeared and we cant record departures anymore. eg when
> people resign, in case of death or retirements e.t.c.
>
> To manage notifications about this bug go to:
> https:/
>
--
Makhate Gerard Makhate (Mr.)
Human Resources Information System
Ministry of Health and Social Welfare
+266 5963 3566
"Forgiveness received makes a jubilant soul, forgiveness granted purifies a
soul"
Makhate Makhate (makhatemakhate) wrote : | #18 |
I just edited /etc/apache2/
"ServerName 127.0.0.1". Still nothing.
On Mon, Aug 29, 2011 at 9:38 AM, Makhate Makhate
<email address hidden>wrote:
> After editing this file, we are facing another problem: we can't access the
> server. It says it's using 127.0.1.1 as it's localhost, I'm used to seeing
> 127.0.0.1.
>
>
> On Fri, Aug 26, 2011 at 4:49 PM, Carl Leitner <email address hidden>wrote:
>
>> Sorry. I was using the config file from a new version of apc. Please,
>> change /etc/php5/
>> extension=apc.so
>> apc.shm_size = 100M
>> apc.write_lock= off
>> apc.slam_defense= off
>>
>> Then restart apache, memcached and run apache_tail.
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https:/
>>
>> Title:
>> Cannot record departure
>>
>> Status in iHRIS Manage in Lesotho:
>> Confirmed
>>
>> Bug description:
>> It seems like all of a sudden that on the "Position Information"
>> option has disappeared and we cant record departures anymore. eg when
>> people resign, in case of death or retirements e.t.c.
>>
>> To manage notifications about this bug go to:
>> https:/
>>
>
>
>
> --
> Makhate Gerard Makhate (Mr.)
> Human Resources Information System
> Ministry of Health and Social Welfare
> +266 5963 3566
>
> "Forgiveness received makes a jubilant soul, forgiveness granted purifies a
> soul"
>
>
--
Makhate Gerard Makhate (Mr.)
Human Resources Information System
Ministry of Health and Social Welfare
+266 5963 3566
"Forgiveness received makes a jubilant soul, forgiveness granted purifies a
soul"
Makhate Makhate (makhatemakhate) wrote : | #19 |
Hi Carl,
For some reason we can't connect to our server. I guess it has something to
do with apc configurations. From you are, you can connect to our server
using 41.203.191.201, we have also opened. I would highly prefer you give me
instructions on what to do but if you think it'll forever to troubleshoot
that way, you can go ahead and diagnose:
- IP Address: 41.203.191.201
- Password: mohswlesotho
- URL: 41.203.
On Mon, Aug 29, 2011 at 10:23 AM, Makhate Makhate
<email address hidden>wrote:
> I just edited /etc/apache2/
> line "ServerName 127.0.0.1". Still nothing.
>
>
> On Mon, Aug 29, 2011 at 9:38 AM, Makhate Makhate <<email address hidden>
> > wrote:
>
>> After editing this file, we are facing another problem: we can't access
>> the server. It says it's using 127.0.1.1 as it's localhost, I'm used to
>> seeing 127.0.0.1.
>>
>>
>> On Fri, Aug 26, 2011 at 4:49 PM, Carl Leitner <email address hidden>wrote:
>>
>>> Sorry. I was using the config file from a new version of apc. Please,
>>> change /etc/php5/
>>> extension=apc.so
>>> apc.shm_size = 100M
>>> apc.write_lock= off
>>> apc.slam_defense= off
>>>
>>> Then restart apache, memcached and run apache_tail.
>>>
>>> --
>>> You received this bug notification because you are subscribed to the bug
>>> report.
>>> https:/
>>>
>>> Title:
>>> Cannot record departure
>>>
>>> Status in iHRIS Manage in Lesotho:
>>> Confirmed
>>>
>>> Bug description:
>>> It seems like all of a sudden that on the "Position Information"
>>> option has disappeared and we cant record departures anymore. eg when
>>> people resign, in case of death or retirements e.t.c.
>>>
>>> To manage notifications about this bug go to:
>>>
>>> https:/
>>>
>>
>>
>>
>> --
>> Makhate Gerard Makhate (Mr.)
>> Human Resources Information System
>> Ministry of Health and Social Welfare
>> +266 5963 3566
>>
>> "Forgiveness received makes a jubilant soul, forgiveness granted purifies
>> a soul"
>>
>>
>
>
> --
> Makhate Gerard Makhate (Mr.)
> Human Resources Information System
> Ministry of Health and Social Welfare
> +266 5963 3566
>
> "Forgiveness received makes a jubilant soul, forgiveness granted purifies a
> soul"
>
>
--
Makhate Gerard Makhate (Mr.)
Human Resources Information System
Ministry of Health and Social Welfare
+266 5963 3566
"Forgiveness received makes a jubilant soul, forgiveness granted purifies a
soul"
Carl Leitner (litlfred) wrote : | #20 |
Changing the apc.ini should not prevent you from accessing the server in my experience. Did you make any other changes? Any network changes?
What do you mean by "cant access" ? Is it only the webserver?Can you ping the machine?
Cheers,
-carl
On Aug 29, 2011, at 3:38, Makhate Makhate <email address hidden> wrote:
> After editing this file, we are facing another problem: we can't access the
> server. It says it's using 127.0.1.1 as it's localhost, I'm used to seeing
> 127.0.0.1.
>
> On Fri, Aug 26, 2011 at 4:49 PM, Carl Leitner <email address hidden>
> wrote:
>
>> Sorry. I was using the config file from a new version of apc. Please,
>> change /etc/php5/
>> extension=apc.so
>> apc.shm_size = 100M
>> apc.write_lock= off
>> apc.slam_defense= off
>>
>> Then restart apache, memcached and run apache_tail.
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https:/
>>
>> Title:
>> Cannot record departure
>>
>> Status in iHRIS Manage in Lesotho:
>> Confirmed
>>
>> Bug description:
>> It seems like all of a sudden that on the "Position Information"
>> option has disappeared and we cant record departures anymore. eg when
>> people resign, in case of death or retirements e.t.c.
>>
>> To manage notifications about this bug go to:
>> https:/
>>
>
>
> --
> Makhate Gerard Makhate (Mr.)
> Human Resources Information System
> Ministry of Health and Social Welfare
> +266 5963 3566
>
> "Forgiveness received makes a jubilant soul, forgiveness granted purifies a
> soul"
>
>
> ** Attachment added: "newProblem.rtf"
> https:/
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https:/
>
> Title:
> Cannot record departure
>
> Status in iHRIS Manage in Lesotho:
> Confirmed
>
> Bug description:
> It seems like all of a sudden that on the "Position Information"
> option has disappeared and we cant record departures anymore. eg when
> people resign, in case of death or retirements e.t.c.
>
> To manage notifications about this bug go to:
> https:/
Makhate Makhate (makhatemakhate) wrote : | #21 |
I can ping the machine. Actually I can ssh into it but I can't access
*/ihris-MOHSW through a browser. I swear I haven't done anything. After it
gave me a message about apache not finding servername, I then added
"ServerName 127.0.0.1" in /etc/apache2/
solved still access through a browser, I even went there physically and its
browser can't connect. Can you ssh my server?
On Mon, Aug 29, 2011 at 2:16 PM, Carl Leitner <email address hidden> wrote:
> Changing the apc.ini should not prevent you from accessing the server in
> my experience. Did you make any other changes? Any network changes?
>
>
> What do you mean by "cant access" ? Is it only the webserver?Can you ping
> the machine?
>
> Cheers,
> -carl
>
>
> On Aug 29, 2011, at 3:38, Makhate Makhate <email address hidden>
> wrote:
>
> > After editing this file, we are facing another problem: we can't access
> the
> > server. It says it's using 127.0.1.1 as it's localhost, I'm used to
> seeing
> > 127.0.0.1.
> >
> > On Fri, Aug 26, 2011 at 4:49 PM, Carl Leitner <email address hidden>
> > wrote:
> >
> >> Sorry. I was using the config file from a new version of apc. Please,
> >> change /etc/php5/
> >> extension=apc.so
> >> apc.shm_size = 100M
> >> apc.write_lock= off
> >> apc.slam_defense= off
> >>
> >> Then restart apache, memcached and run apache_tail.
> >>
> >> --
> >> You received this bug notification because you are subscribed to the bug
> >> report.
> >> https:/
> >>
> >> Title:
> >> Cannot record departure
> >>
> >> Status in iHRIS Manage in Lesotho:
> >> Confirmed
> >>
> >> Bug description:
> >> It seems like all of a sudden that on the "Position Information"
> >> option has disappeared and we cant record departures anymore. eg when
> >> people resign, in case of death or retirements e.t.c.
> >>
> >> To manage notifications about this bug go to:
> >>
> https:/
> >>
> >
> >
> > --
> > Makhate Gerard Makhate (Mr.)
> > Human Resources Information System
> > Ministry of Health and Social Welfare
> > +266 5963 3566
> >
> > "Forgiveness received makes a jubilant soul, forgiveness granted purifies
> a
> > soul"
> >
> >
> > ** Attachment added: "newProblem.rtf"
> >
> https:/
> >
> > --
> > You received this bug notification because you are subscribed to the bug
> > report.
> > https:/
> >
> > Title:
> > Cannot record departure
> >
> > Status in iHRIS Manage in Lesotho:
> > Confirmed
> >
> > Bug description:
> > It seems like all of a sudden that on the "Position Information"
> > option has disappeared and we cant record departures anymore. eg when
> > people resign, in case of death or retirements e.t.c.
> >
> > To manage notifications about this bug go to:
> >
> https:/
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https:/
>
> Title:
> Cannot record departure
>
> Status in iHRIS M...
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Makhate Makhate
HRIS Specialist
Lesotho
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We upgraded our system to *.12 in April when we were from Kampala, Uganda because we had heard that that version enabled us users to see data for their respective districts. However, after that, we starting hearing that some the fields were distorted. Like Limpho has alluded.