Printer disabled after cancelling partly completed print job - recurring problem

Hi,

Please run "hp-check -t" from the terminal and post the complete output there.

Thanks and Regards,
Srikanth Lokare

Sorry....
Post the complete output here.

Here it is. I wasn't sure if I needed to be connected to the printer, and I wasn't. I'll do it again connected to the printer if that is needed. Many thanks, Ali

user@gg2010122112:~$ hp-check -t

HP Linux Imaging and Printing System (ver. 3.11.3a)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux gg2010122112 2.6.35-28-generic #50-Ubuntu SMP Fri Mar 18 19:00:26 UTC 2011 i686 GNU/Linux

Distribution:
ubuntu 10.10

Checking Python version...
OK, version 2.6.6 installed

Checking PyQt 4.x version...
OK, version 4.7.4 installed.

Checking for CUPS...
Status: scheduler is running
Version: 1.4.4
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: CUPS image - CUPS image development files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for depende...

Also, I have 3 differently named printers listed here which are the 3 uploads I have done of the hplip files. As I haven't worked out how to totally get rid of the dysfunctional one, I have made sure that I give the new one a different name.... If I can find out how to get rid of the dysfunctional printers I will do so. Thanks, Ali

Hi Ali,

I would suggest you to try this with the latest HPLIP 3.11.5 release. You can download the same from http://hplipopensource.com/hplip-web/gethplip.html. But before installing this please delete all you existing print queues. Then install the latest HPLIP. Configure the Print Queue using hp-setup. If the problem still persists, please let us know.

Thanks and Regards,
Srikanth Lokare