A document (.doc) created by an Apple Mac via an e-mail is not printing correctly

Bug #703403 reported by Clive Parker
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
New
Undecided
Unassigned

Bug Description

The print file has been attached via e-mail and created by an Apple Mac and is a

The file to be printed is opened in the OpenOffice.org Wordprocessor.

The output from the printer is such that only part of the page is printed.

Revision history for this message
Naga Samrat Chowdary, Narla (samrat-hplip) wrote :

sorry inconvenience!!! Can you please describe the problem clear?
also attach "hp-check -t" output.

Thanks,
Naga Samrat Chowdary, Narla

Revision history for this message
Clive Parker (cliveandsally) wrote : RE: [Bug 703403] Re: A document (.doc) created by an Apple Mac via an e-mail is not printing correctly

Hi Naga

This problem concerns a document that has been created in a Word (.doc) file that has been e-mailed to me and I proceed to open the file in OpenOffice.org as (read-only!). The file needs attention as some of the tabs in the document are way out and needs re-editing.

I proceed to save the file (Save As) and reopen it in OpenOffice which allows me to edit it so that is no longer read-only.

When I finally proceed to print it using OpenOffice.org only a small amount of information gets printed on the page.

I have since got round the problem by exporting the file as a PDF document and print that instead. All the information gets properly printed on the page.

========================================
Message Received: Jan 17 2011, 05:55 PM
From: "Naga Samrat Chowdary, Narla"
To: <email address hidden>
Cc:
Subject: [Bug 703403] Re: A document (.doc) created by an Apple Mac via an e-mail is not printing correctly

sorry inconvenience!!! Can you please describe the problem clear?
also attach "hp-check -t" output.

Thanks,
Naga Samrat Chowdary, Narla

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https://bugs.launchpad.net/bugs/703403

Title:
A document (.doc) created by an Apple Mac via an e-mail is not
printing correctly

Status in HP Linux Imaging and Printing:
New

Bug description:
The print file has been attached via e-mail and created by an Apple
Mac and is a

The file to be printed is opened in the OpenOffice.org Wordprocessor.

The output from the printer is such that only part of the page is
printed.

To unsubscribe from this bug, go to:
https://bugs.launchpad.net/hplip/+bug/703403/+subscribe

Revision history for this message
Naga Samrat Chowdary, Narla (samrat-hplip) wrote :

please run "hp-check -t" in terminal and post the output.

Thanks,
Naga Samrat Chowdary, Narla

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