HPLIP

systray.py crashed with SIGSEGV in XFreeColormap()

Bug #505460 reported by Philip Muškovac on 2010-01-10

This bug affects 10 people

	Status	Importance	Assigned to
HPLIP	Incomplete	Undecided	Unassigned
hplip (Ubuntu)	Expired	Medium	Unassigned
qt4-x11 (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

Binary package hint: hplip

I don't remember it crashing, maybe it crashed on shutdown.

ProblemType: Crash
Architecture: i386
CupsErrorLog:
E [10/Jan/2010:13:40:59 +0100] Unable to remove temporary file "/var/spool/cups/tmp/.fontconfig" - Is a directory
E [10/Jan/2010:13:40:59 +0100] Unable to remove temporary file "/var/spool/cups/tmp/.hplip" - Is a directory
Date: Sun Jan 10 13:08:47 2010
DistroRelease: Ubuntu 10.04
ExecutablePath: /usr/share/hplip/systray.py
InterpreterPath: /usr/bin/python2.6
Lpstat:
device for Officejet_7300: hp:/net/Officejet_7300_series?ip=192.168.1.51
device for Officejet_7300_fax: hpfax:/net/Officejet_7300_series?ip=192.168.1.51
MachineType: ASUSTeK Computer INC. 1000H
Package: hplip-data 3.9.12-2ubuntu3
PackageArchitecture: all
Papersize: a4
PpdFiles:
Officejet_7300_fax: HP Fax hpijs
Officejet_7300: HP Officejet 7300 Series, hpcups 3.9.12
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-10-generic root=UUID=f2364b6a-ed8d-421f-ba05-2387ef7371fd ro crashkernel=384M-2G:64M,2G-:128M
ProcCmdline: python /usr/bin/hp-systray
ProcEnviron:
LANGUAGE=en_US.UTF-8
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-10.14-generic
SegvAnalysis:
Segfault happened at: 0x3a44ff0 <XFreeColormap+32>: mov 0x4d0(%esi),%eax
PC (0x03a44ff0) ok
source "0x4d0(%esi)" (0x000004d0) not located in a known VMA region (needed readable region)!
destination "%eax" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: hplip
StacktraceTop:
XFreeColormap () from /usr/lib/libX11.so.6
~QSystemTrayIconSys (this=0x0,
QSystemTrayIconPrivate::remove_sys (this=0x9d25f08)
~QSystemTrayIcon (this=0x9d1d608,
?? () from /usr/lib/pymodules/python2.6/PyQt4/QtGui.so
Tags: lucid
Title: systray.py crashed with SIGSEGV in XFreeColormap()
Uname: Linux 2.6.32-10-generic i686
UserGroups: adm admin cdrom dialout lpadmin netdev plugdev sambashare
dmi.bios.date: 12/30/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1305
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 1000H
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTek Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1305:bd12/30/2008:svnASUSTeKComputerINC.:pn1000H:pvrx.x:rvnASUSTeKComputerINC.:rn1000H:rvrx.xx:cvnASUSTekComputerINC.:ct10:cvrx.x:
dmi.product.name: 1000H
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.

Tags:

Revision history for this message

Philip Muškovac (yofel) wrote on 2010-01-10:

BootDmesg.txt Edit (41.7 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (1.8 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (877 bytes, text/plain; charset="utf-8")
Disassembly.txt Edit (852 bytes, text/plain; charset="utf-8")
Locale.txt Edit (361 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (19.0 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (551 bytes, text/plain; charset="utf-8")
PrintingPackages.txt Edit (767 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (46.4 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.7 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (780 bytes, text/plain; charset="utf-8")
Registers.txt Edit (485 bytes, text/plain; charset="utf-8")
Stacktrace.txt Edit (5.2 KiB, text/plain; charset="utf-8")
ThreadStacktrace.txt Edit (5.2 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (95.5 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (211.9 KiB, text/plain; charset="utf-8")

Revision history for this message

Apport retracing service (apport) wrote on 2010-01-12:

StacktraceTop:
XFreeColormap (dpy=0x0, cmap=83886166) at ../../src/FreeCmap.c:43
~QSystemTrayIconSys (this=0x9d3f430)
QSystemTrayIconPrivate::remove_sys (this=0x9d25f08)
~QSystemTrayIcon (this=0x9d1d608)
?? ()

Revision history for this message

Apport retracing service (apport) wrote on 2010-01-12: Stacktrace.txt

Stacktrace.txt Edit (3.9 KiB, text/plain)

Revision history for this message

Apport retracing service (apport) wrote on 2010-01-12: ThreadStacktrace.txt

ThreadStacktrace.txt Edit (3.9 KiB, text/plain)

Changed in hplip (Ubuntu):
importance:	Undecided → Medium
tags:	removed: need-i386-retrace

Philip Muškovac (yofel) on 2010-01-12

visibility:

private → public

Revision history for this message

AlexT (aletum) wrote on 2010-01-30:

It might be of some help but I had the very same XFreeColormap() crash at the exact same location 0x033f0db0 mov 0x4d0(%esi),%eax
But in my case I was running a prog I wrote in C++ using QtCreator. The backtrace was:
0 XFreeColormap /usr/lib/libX11.so.6 0x033f0db0
1 ?? /usr/lib/libQtGui.so.4 0x02ce58d4
2 ?? /usr/lib/libQtGui.so.4 0x02ce52a8
3 QSystemTrayIcon::~QSystemTrayIcon() /usr/lib/libQtGui.so.4 0x02ccfda0
4 QObjectPrivate::deleteChildren() /usr/lib/libQtCore.so.4 0x00c8346f
5 QObject::~QObject() /usr/lib/libQtCore.so.4 0x00c8b7cf
Hope that'll help.

Revision history for this message

AlexT (aletum) wrote on 2010-02-01:

The funny bit here is that when I replaced QSystemTrayIcon with KSystemTrayIcon, no crash occured. So, apparently a Qt bug.

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2010-02-01:

Added Qt task as replacing Qt solves the problem.

Added also PLIP upstream, as one could perhaps also solve the problem by a workaround in HPLIP.

Revision history for this message

Jonathan Thomas (echidnaman) wrote on 2010-02-01:

KSystemTrayIcon is a subclass of QSystemTrayIcon, Qt must be triggering the bug elsewhere.

Changed in qt4-x11 (Ubuntu):
status:	New → Invalid

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-03-13:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in hplip (Ubuntu):
status:	New → Confirmed

Revision history for this message

gf (gf-interlinks-deactivatedaccount) wrote on 2018-10-06:

#10

Hello Philip,
Thank you for submitting this bug and reporting a problem with the hplip package. You made this bug report in 2010 and Ubuntu and hplip have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 505460
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]

Changed in hplip:
status:	New → Incomplete
Changed in hplip (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2018-12-06:

#11

[Expired for hplip (Ubuntu) because there has been no activity for 60 days.]

Changed in hplip (Ubuntu):
status:	Incomplete → Expired

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