Karmic-HP PSC1300 3.9.8 Printer driver shifts page down 0.4"
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
New
|
Undecided
|
Unassigned | ||
hplip (Ubuntu) |
Fix Released
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: system-
I can't find any changes or config settings, but the Ubuntu Test Page and my old documents have space at top and sheared text on bottom.
Print area is now 0.4 at bottom and 0.5 at top and at least 0.4" is missing from bottom of prints.
Printer is a HP PSC-1350.
Driver info:
HP PSC 1300 Series, hpcups 3.9.8 [en]
hp:/usb/
ProblemType: Bug
Architecture: i386
CupsErrorLog: E [15/Oct/
Date: Thu Oct 15 12:14:57 2009
DistroRelease: Ubuntu 9.10
Lpstat: device for psc-1300-series: hp:/usb/
MachineType: Dell Inc. Dell DM061
NonfreeKernelMo
Package: system-
PackageArchitec
Papersize: letter
PpdFiles: psc-1300-series: HP PSC 1300 Series, hpcups 3.9.8
ProcCmdLine: BOOT_IMAGE=
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSign
SourcePackage: system-
Uname: Linux 2.6.31-14-generic i686
XsessionErrors:
(gnome-
(gnome-
(nautilus:1848): Eel-CRITICAL **: eel_preferences
(polkit-
(nautilus:2177): Eel-CRITICAL **: eel_preferences
dmi.bios.date: 05/24/2007
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.4.0
dmi.board.name: 0WG864
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: Dell DM061
dmi.sys.vendor: Dell Inc.
tags: | added: hpcups |
Also, the CUPS 1.4.1 test page us cut off at the bottom. The top horizontal printed line is 0.55" from page top, and only the top 0.1" of the words "Printer Test Page" at the bottom have printed.
The test page's stated "Media Dimensions" are correct (8.50 x 11.00)
However, "Media Limits" (as printed on the page) are "0.25 x 0.50 x 8.25 x 10.88" inches. This is not correct, as I measure 10.60" in the printed page, from the top of page to where the printed text is truncated.
HP Specifications are: Top=0.06 inch (1.5 mm) | Bottom= 0.50 inch (12.7 mm) | Left and Right=0.25 inch (6.4 mm), which should give me a print area of only 10.44 inches. (11.00 - 0.5 - 0.06)
The actual printed CUPS test page has a measured print area of 10.05. (11.00 - 0.55 - 0.40).
Something is wrong here...
I am also getting a status on this page of "Processing page 2..." which cannot be as this is a one page print - unless that is where the missing text is "floating"...
Here is the output from the "Printing Troubleshooter":
Page 1 (Scheduler not running?): connection_ failure' : False} queue_listed' : True} device_ uri_scheme' : u'hp', printer_ dict': {'device-uri': u'hp:/usb/ psc_1300_ series? serial= MY4ARDB2FT9F' ,
'printer- info': u'hp psc 1300 series',
'printer- is-shared' : True,
'printer- location' : u'emarkay-desktop',
'printer- make-and- model': u'HP PSC 1300 Series, hpcups 3.9.8',
'printer- state': 3,
'printer- state-message' : u'',
'printer- state-reasons' : [u'none'],
'printer- type': 167948,
'printer- uri-supported' : u'ipp:/ /localhost: 631/printers/ psc-1300- series' }, printer_ remote' : False,
'\ x1b[01mHP Linux Imaging and Printing System (ver. 3.9.8)\x1b[0m',
'\ x1b[01mSystem Tray Status Service ver. 2.0\x1b[0m',
'' ,
'Copyright (c) 2001-9 Hewlett-Packard Development Company, LP',
'This software comes with ABSOLUTELY NO WARRANTY.',
'This is free software, and you are welcome to distribute it',
'under certain conditions. See COPYING file for more details.',
'' ,
'' ,
'\ x1b[01mHP Linux Imaging and Printing System (ver. 3.9.8)\x1b[0m',
'\ x1b[01mDevice Information Utility ver. 5.2\x1b[0m',
'' ,
'Copyright (c) 2001-9 Hewlett-Packard Development Company, LP',
'This software comes with ABSOLUTELY NO WARRANTY.',
'This is free software, and you are welcome to distribute it',
'under certain conditions. See COPYING file for more details.',
'' ,
'' ,
'\ x1b[01mhp: /usb/psc_ 1300_series? serial= MY4ARDB2FT9F\ x1b[0m' ,
{'cups_
Page 2 (Choose printer):
{'cups_dest': <cups.Dest psc-1300-series (default)>,
'cups_instance': None,
'cups_queue': 'psc-1300-series',
'cups_
Page 3 (Check printer sanity):
{'cups_
'cups_
'cups_
'hplip_output': (['',
...