HPLIP

Printer Does not Automatically Turn On Anymore

Bug #280233 reported by Sb
2
Affects Status Importance Assigned to Milestone
HPLIP
Triaged
Undecided
Unassigned
hplip (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Hi,

I have an HP Deskjet 3910 Printer connected to Ubuntu Hardy with the HP DeskJet 3920 Foomatic/hpijs, hpijs 2.8.2 drivers. It used to automatically turn itself on when I sent it a print job. Now, it no longer does. I have to manually turn on the printer. (It's a "soft" switch, obviously.) I have verified that on another operating system this feature works fine, so it is definitely an Ubuntu problem. I don't know at what point this stopped working, but I do know that this feature worked well on Ubuntu Hardy before.

Thanks!

Revision history for this message
Joel Goguen (jgoguen) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
Sb (sb56637) wrote : Re: [Bug 280233] Re: Printer Does not Automatically Turn On Anymore

Yes the issue remains the same on Ubuntu 8.10.

Joel Goguen wrote:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. You reported this bug a while ago and there hasn't been
> any activity in it recently. We were wondering if this is still an issue
> for you. Can you try with the latest Ubuntu release? Thanks in advance.
>
> ** Changed in: cups (Ubuntu)
> Status: New => Incomplete
>
>

Revision history for this message
Joel Goguen (jgoguen) wrote :

Thanks for the update. To further diagnose this problem, we will require the CUPS error logs. To get this, please go to https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS error_log and follow the steps under the "CUPS error_log" section. Thanks in advance!

Revision history for this message
Joel Goguen (jgoguen) wrote :

This is most likely a problem with the hplip package, which provides the backend used by CUPS to print to HP printers. I am moving the package to hplip.

Aaron Albright (albrigha-deactivatedaccount)
Changed in hplip:
assignee: nobody → kalosaurusrex
status: New → Triaged
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