Scan button does not scan no error message HP M148 DW
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
New
|
Undecided
|
Unassigned |
Bug Description
HP Linux Imaging and Printing System (ver. 3.22.10)
HP Device Manager ver. 15.0
Scan button does not scan no error message HP M148 DW
It does scan if I reboot to Windows, so the USB connection must be working.
The script seems to have some errors below: hplip/base/
libtool - already installed (2.4.7-5). So must be a script error?
libcups2 - already installed (2.4.2-3ubuntu2.5). So must be a script error?
There are other messages about missing packages, are these required? I can already print from Ubuntu 23.04 LUNAR
$ hp-doctor
HP Linux Imaging and Printing System (ver. 3.22.10)
Self Diagnse Utility and Healing Utility ver. 1.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
HP Linux Imaging and Printing System (ver. 3.22.10)
Self Diagnse Utility and Healing Utility ver. 1.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Checking for Deprecated items....
No Deprecated items are found
Checking for HPLIP updates....
error: Failed to locate hp-upgrade utility
Checking for Dependencies....
warning: ubuntu-23.04 version is not supported. Using ubuntu-22.04 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 6.2.0-34-generic #34-Ubuntu SMP PREEMPT_DYNAMIC Mon Sep 4 13:06:55 UTC 2023 GNU/Linux
Host: asus
Proc: 6.2.0-34-generic #34-Ubuntu SMP PREEMPT_DYNAMIC Mon Sep 4 13:06:55 UTC 2023 GNU/Linux
Distribution: ubuntu 23.04
Bitness: 64 bit
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.22.10
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for ubuntu distro 23.04 version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.22.10
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=no
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
apparmor=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of '/var/lib/
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/
[commands]
scan = /usr/bin/
[fax]
email_address =
voice_phone =
[last_used]
device_uri = "hp:/usb/
printer_name =
working_dir = .
[polling]
device_list =
enable = false
interval = 5
[refresh]
enable = false
rate = 30
type = 1
[settings]
systray_messages = 0
systray_visible = 0
[upgrade]
last_upgraded_time = 1549232976
notify_upgrade = false
pending_
[installation]
date_time = 10/11/23 20:36:51
version = 3.22.10
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------
| External Dependencies |
-------
error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 10.00.0 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.1.1 OK -
dbus DBus - Message bus system REQUIRED - 1.14.4 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
network network -wget OPTIONAL - 1.21.3 OK -
avahi-utils avahi-utils OPTIONAL - 0.8 OK -
-------
| General Dependencies |
-------
libjpeg libjpeg - JPEG library REQUIRED - - OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - OK -
cups-image CUPS image - CUPS image development files REQUIRED - - OK -
libpthread libpthread - POSIX threads library REQUIRED - b'2.37' OK -
error: libusb libusb - USB library REQUIRED - 1.0 MISSING 'libusb needs to be installed'
sane SANE - Scanning library REQUIRED - - OK -
error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING 'sane-devel needs to be installed'
error: libavahi-dev libavahi-dev REQUIRED - - MISSING 'libavahi-dev needs to be installed'
error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed'
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 3.0.8 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.11.4 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.3.2 OK -
python3-xml Python XML libraries REQUIRED - 2.5.0 OK -
error: python3-devel Python devel - Python development files REQUIRED 2.2 3.11.4 MISSING 'python3-devel needs to be installed'
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 9.4.0 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.6.12 OK -
--------------
| COMPILEDEP |
--------------
error: libtool libtool - Library building support services REQUIRED - - MISSING 'libtool needs to be installed'
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 12.3.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.3 OK -
-------
| Python Extentions |
-------
cupsext CUPS-Extension REQUIRED - 3.22.10 OK -
hpmudext IO-Extension REQUIRED - 3.22.10 OK -
-------
| Scan Configuration |
-------
'/etc/sane.
hpaio HPLIP-SANE-Backend REQUIRED - 3.22.10 OK 'hpaio found in /etc/sane.
scanext Scan-SANE-Extension REQUIRED - 3.22.10 OK -
-------
| DISCOVERED SCANNER DEVICES |
-------
device `hpaio:
-------
| DISCOVERED USB DEVICES |
-------
Device URI Model
-----
hp:/usb/
VNCNP33400
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
HP-LaserJet-
-------
Type: Printer
Device URI: hp:/usb/
PPD: /etc/cups/
warning: Failed to read /etc/cups/
PPD Description:
Printer status: printer HP-LaserJet-
Communication status: Good
--------------
| PERMISSION |
--------------
USB HP-LaserJet-
Missing Required Dependencies
-------
error: 'libcups2' package is missing or 'cups' service is not running.
error: 'libusb-1.0.0-dev' package is missing/
error: 'libusb-0.1-4' package is missing/
error: 'libsane-dev' package is missing/
error: 'libavahi-
error: 'libavahi-core-dev' package is missing/
error: 'libavahi-
error: 'libsnmp-dev' package is missing/
error: 'snmp-mibs-
error: 'python3-dev' package is missing/
error: 'libtool' package is missing/
error: 'libtool-bin' package is missing/
ENTER SUDO PASSWORD
-------------------
Please enter the sudoer (jonny)'s password:
Checking Permissions....
Checking for Configured Queues....
Traceback (most recent call last):
File "/usr/bin/
queues.
File "/usr/share/
mapofDevice
File "/usr/share/
if device_
AttributeError: 'NoneType' object has no attribute 'startswith'