Printer does not print completely and gets stuck
Bug #1938084 reported by
Gautam Bhat
This bug affects 1 person
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| HPLIP |
New
|
Undecided
|
Unassigned | ||
Bug Description
My printer is an HP Deskjet Ink Advantage 3525. From past couple of Ubuntu releases I have noticed that my printer takes a some time before printing and while printing it gets stuck with the status showing in the LCD as "Printing...". I have to manually cancel the print and it will show as "Cancelling..." and gets stuck there too. After this I have to shutdown the printer to get it out of this state and prevent any damage.
I have installed the latest hplip ( HP Linux Imaging and Printing System (ver. 3.21.2) ) and the hp systray plugin. I still get this issue. I have tested my printer in Windows 10 and it works as expected. Therefor my printer is not a problem. Please note I am printing via USB.
Revision history for this message
| Gautam Bhat (mindentropy) wrote | #2 |
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lsb_release -a:
Distributor ID: Ubuntu
Description: Ubuntu 21.04
Release: 21.04
Codename: hirsute
uname -a:
Linux experimenter 5.11.0-25-generic #27-Ubuntu SMP Fri Jul 9 23:06:29 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux